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3-Day or 10-Day Water Notice
Learn about a notice telling property owners to repair water pipes because a leak was detected.
Learn about 3-K enrollment.
Learn how to text with 911 and send them a file attachment related to an emergency.
Learn about 911 surcharges for wireless, landline, and Voice Over Internet Protocol (VoIP) telecommunications services.
A School Without Walls
Learn about a public high school program offering hybrid and virtual learning options.
Abandoned Baby Prevention
Get help for parents who are unable or unwilling to care for their baby.
Report a pet that has been abandoned by its owner.
Learn about a list advertising abandoned properties.
Report an abandoned vehicle on public property or request the removal of an abandoned vehicle with no license plates on private property.
Get abortion counseling and services.
Learn about an online tool to help you apply for benefits from the Human Resources Administration.
Screen for eligibility for City, State, and Federal health and human service benefit programs.
Get information or make a complaint about paratransit transportation for people with disabilities.
Accessible Pedestrian Signal Request
Request for a new audible pedestrian signal for people who are blind or low vision.
Accessible Taxi Dispatch
Request a wheelchair accessible taxi for pick-up anywhere in the five boroughs.
Accident with Injury
Call 911 to report an accident in progress.
Get the Active Design Guide for Community Groups.
Add Chemicals to Water Supply Permit
Apply for or renew a permit to add chemicals to a building's drinking water supply.
Administration for Children's Services Case Status
Get information about a Children's Services case for parents and child care professionals.
Adolescent Literacy Program
Learn about after school programs to improve reading, writing, and public speaking skills of 6th, 7th, and 8th graders.
Adopt a Highway
Sponsor highway cleaning.
Adopt a Litter Basket
Volunteer to monitor and maintain a litter basket. Request new liners for your adopted basket.
Adopt an Animal
Learn about adopting an animal in need of a home.
Adoption and Foster Care
Learn about adopting a child in foster care. Request assistance after adoption. Check the status of adoption subsidy payments.
Get a record of a child's adoption.
Adult Day Care
Learn about adult day care services for mentally or physically impaired seniors.
Find classes for adult learners, including GED or TASC exam preparation, ESL, vocational training, and continuing education courses.
Adult Establishment Zoning Complaint
Report an adult establishment that does not follow zoning regulations.
Adult Probation Supervision
Get information for and about adults placed on probation by the criminal and supreme courts in New York City.
Adult Protective Services
Get help for an adult age 18 or older who has mental or physical disabilities or make a complaint about the Adult Protective Services program.
Adult Vaccination and Immunization
Find a clinic for adult vaccinations and immunization.
Adult Vaccination Poster
Get a poster with information about vaccines for adults.
Advertising Sign Complaint
Report a billboard, poster, or flexible fabric sign that does not follow permit regulations.
Affordable Care Act Open Enrollment Flyer
Get a flyer about how NYC residents can sign up for health insurance.
Affordable Connectivity Program
Learn about discounts for households struggling to afford broadband internet service.
Learn about buying or renting an affordable apartment, the housing plan, and a housing study.
Affordable Housing Development and Preservation Financing
Learn about low-cost financing options for new construction and rehabilitation of former publicly-owned buildings.
Affordable Housing Fee Fraud
Report being charged a fee to apply for housing sponsored by the Department of Housing Preservation and Development.
After School Program
Find an after school program for an elementary, middle, or high school student. Report a problem with an after school program.
Agency Charges Collected by the Department of Finance
Learn about the City and State agency charges, fees, and fines that appear on your property tax bill.
Air Conditioner in Danger of Falling
Report a window air conditioner that is in danger of falling.
Air Conditioner Installation Guidelines
Learn about the rules for installing a window air conditioner.
Report an airline safety or scale problem.
Learn about John F. Kennedy, LaGuardia, and Newark Airports, AirTrain, and other ground transportation options. Submit air travel service complaints.
Alcohol and Pregnancy Warning Poster
Get a poster that warns against drinking alcohol during pregnancy.
Alcohol Drinking Complaint
Report drinking outside or in an unlicensed establishment or social club.
Apply for a wholesale or retail liquor license.
Alcohol License Check
Find out if a business is licensed to sell alcohol. File a complaint with the State about a business selling alcohol without a liquor license.
Alcohol Sale Complaint
Report the sale of alcohol to a minor or an intoxicated person, or at more than half off, or to-go without food, or outside of approved hours.
Alternate Side Parking and Street Cleaning
Learn about Alternate Side Parking (ASP) suspensions, rules, and change requests.
Alternative Enforcement Program (AEP)
Learn about a program to fix maintenance problems in distressed multiple dwellings.
Alternative Schools and Programs
Learn about alternative paths to a diploma for at-risk students.
Learn about resources for living with Alzheimer's Disease, including long-term care and living arrangements. Get support for caregivers.
Report a problem with an ambulance.
Ambulance Patient Location
Find out which hospital an ambulance took a patient to.
Make a reservation, get travel information, or make a complaint about Amtrak trains.
Amusement Arcade License
The City no longer requires a license to operate an amusement arcade.
Amusement Ride License or Permit
The City no longer requires a license for amusement devices.
Report abuse or neglect of an animal.
Animal Abuse Registry
Learn about the Animal Abuse Registry, including how NYC residents convicted of an animal abuse crime can register with the Abuse Registry.
Report an animal that bit a person.
Animal Care and Handling Course
Learn about the certificate to manage a pet shop or business that sells, grooms, or houses cats, dogs, or other small animals.
Animal Facility Complaint
Report an unsanitary or unpermitted animal shelter, kennel, groomer, horse stable, boarding facility, petting zoo, or other animal facility.
Report animal odor from a residence.
Animal Shelter Permit
Apply for or renew a permit to run an animal shelter.
Ann Street Parking Garage Collapse
Get help locating a vehicle that was inside or near the parking garage that collapsed in Lower Manhattan.
Anti-Smoking Advertising Complaint
Report an upsetting anti-smoking advertisement.
Apartment Maintenance Complaint
Report a maintenance problem in a privately-owned residential building.
Apostille Document Authentication
Get a document issued in New York certified for use in a foreign country.
ApprenticeNYC for Advanced Manufacturing
Learn about a program that supports apprentices in advanced manufacturing industries.
Report a problem with an amusement arcade.
Architect or Engineer Complaint
Report a problem with a registered architect or a professional engineer.
Get information about an arrest warrant issued by the New York City Police Department.
Report that a fire may have been set deliberately.
Apply for art, office, and household supplies for artists and cultural organizations.
Learn about the certification needed for an artist to qualify for a joint living-working space.
Report asbestos that is exposed or illegally removed.
Asbestos Handler Certification
Learn how to become certified to handle or investigate asbestos.
Asbestos Health Effects
Learn about the health effects of asbestos exposure.
Asbestos Work Notification
File the notification required to do work that disturbs asbestos.
Call 911 to report any type of assault.
Assisted Living Facility or Adult Home Complaint
Report a problem with an assisted living facility or adult home.
Learn about asthma and resources for families with children with asthma.
Asylum Seeker Resource Navigation Center
Learn how asylum seekers can get free and confidential help accessing services and resources to help them integrate in New York City.
Report a problem with an automated teller machine (ATM).
Auction House License
The City no longer requires businesses to hold an Auction House license.
The City no longer requires a license to sell goods by public auction.
Auto Repair Complaint
Report a problem with a car repair or inspection.
Automated Employment Decision Tools
Learn about the law for automated tools that help with employment decisions.
Automatic Public Toilets
Get information or make a complaint about automatic public toilets.
Automobile Spray Paint Odor
Report spray paint odor or fumes from an automobile business or repair shop.
Get an autopsy report for a legal family member.
Awning, Canopy, Marquee, or Storm Enclosure Complaint
Make a complaint about an awning, canopy, marquee, or storm enclosure.
Baby Care and Safety
Get information, services, and support for caring for a new baby.
Find out an incarcerated person's bail or bond amount and learn how to make a payment.
Bail Bond Agent Complaint
Report illegal business practices by a bail bond agent.
Get cash bail refund information and assistance.
Baker's Oven Permit
Apply for a permit to construct or alter a baker's oven.
Report a problem with a bank, credit union, lending institution, or safe deposit company.
Banking Corporation Tax
Learn about the Banking Corporation Tax (BCT).
Get information about the court that handles bankruptcy cases.
Bar or Club Complaint
Report a bar or club that's selling alcohol to minors, overcrowded, or open after hours.
Learn about the rules for commercial and residential barbecuing, find a place to barbecue in a park, or report barbecuing where it is not allowed.
Barber Shop or Salon Complaint
Report a problem with a barber shop, beauty salon, or nail salon.
Barber Shop Permit
Apply for or renew a permit to run a barber shop.
Basement Apartment Conversion Pilot Program (BACPP)
Learn about a program that lets homeowners in East New York and Cypress Hills renovate and rent out basement or cellar apartments legally.
Bathing Beach Permit
Apply for or renew a permit to operate a bathing beach.
Learn about how to dispose of batteries. Report a business selling rechargeable batteries that doesn't accept them for recycling.
Learn about business mentorship and consulting programs with a goal of increasing the number of new Black-owned businesses in high-growth industries.
Report a problem with beach maintenance, water quality, or safety equipment.
Find a beach.
Beacon Community Centers
Find a school-based community center for children, youth, and adults.
Become a City Marshal
Learn about becoming a City Marshal who enforces court orders.
Become a Correction Officer
Learn about getting a job as a correction officer.
Become a Crossing Guard
Learn about getting a part-time job as a crossing guard.
Become a Firefighter, Emergency Medical Technician (EMT), or Paramedic
Learn about getting a job with the Fire Department.
Become a Food Provider
Learn about becoming a Human Resources Administration (HRA) food pantry or soup kitchen.
Become a Lifeguard
Learn about getting a job as a lifeguard at a public beach.
Become a Nurse
Learn about nursing careers at public hospitals and health centers.
Become a NYC Ferry Captain or Deckhand
Learn about getting a job as an NYC Ferry captain or deckhand.
Become a Parks Mounted Auxiliary Officer
Volunteer as a Parks Mounted Auxiliary Officer.
Become a Police Officer
Learn about getting a job with the NYPD.
Become a Poll Worker
Learn about getting a job as a poll worker.
Become a School Safety Agent
Learn about getting a job as a school safety agent.
Become a Teacher
Learn about becoming a public school teacher.
Become an Auxiliary Police Officer
Volunteer as a Auxiliary Police Officer.
Bed Bug Annual Report
Learn about filing Bedbug Annual Report for Property Owners.
Bed Bug Complaint
Report bed bugs.
Bed Bug Prevention and Control
Learn about preventing and getting rid of bed bugs safely, including how to comply with a NYC Health Commissioner's Order.
Learn about keeping honeybees in New York City.
Bees or Wasps Complaint
Make a complaint about bees or wasps.
Behavioral Health and the Criminal Justice System Task Force
Learn about the task force to reduce the unnecessary arrest and incarceration of people with behavioral health issues.
Request a public CityBench for a specific location.
Benchmark Energy Efficiency Grading Requirements
Get information and help to meet the requirements of Local Law 84, the NYC Benchmarking Law Energy Efficiency Grade Requirements for large buildings.
Benefits for Veterans
Learn about benefits available to veterans.
Benefits Guide for Older Adults
Download a brochure about resources and services for people age 60 and older.
Bereavement Support for Older Adults
Learn about support groups for people age 60 and older who are mourning the death of a friend or family member.
Better Buses Program
Learn about the City's plan to improve bus service by adding bus lanes and busways.
Big Apple Connect
Learn about free internet for NYCHA residents.
Get a free bicycle helmet or fitting.
Request a new on-street bicycle lane.
Get the New York City Bike Map or have a bicycle shop location added to the map.
Bike Rack Complaint
Report a broken bike rack.
Bike Rack Request
Request that the City install a bike rack on public property or request a permit to install a rack on private property.
Bike Rules and Safety
Learn about bicycle safety, rules, and regulations.
Bike Share Feedback
Submit feedback about Citi Bike.
Bikes in Office Buildings
Learn about the Bike Access to Office Buildings Law which allows bikes in commercial office buildings. Report office buildings not complying with the law.
Biking Health Bulletin
Learn about the health benefits of cycling.
Biking, Rollerblading, or Skating Complaint
Report a problem caused by people biking, riding motorized scooters, rollerblading, skating, or using or storing ATVs.
Learn about public school programs for students who can't speak or write English well.
Bill Payer Program
Learn about a volunteer-based program that helps seniors write out checks, pay their bills, and balance their budgets.
Billboard, Building Sign, or Awning Permit
Apply for billboard, building sign, and awning permits.
Apply for a license to host bingo games.
Biotechnology Tax Credit
Learn about the Biotechnology Tax Credit and how to apply.
Birth Certificate Change
Correct or update a birth certificate.
Birth Certificate from Puerto Rico
Get a copy of a birth certificate if you were born in Puerto Rico.
Birth Certificate Order
Get a copy of a birth certificate.
Get birth control.
Blindness and Low Vision Support
Learn about services and rights for people who are blind or low vision.
Block Party, Street Fair, or Event Permit
Apply for a permit to hold a block party, street fair, parade, or other event on a City street or sidewalk.
Blocked Building Exit or Fire Escape
Report blocked or inadequate building exits or fire escapes.
Report a vehicle that is blocking your driveway.
Blocked or Clogged Culvert
Report a drain underneath a road that is clogged or blocked.
Blocked Sidewalk or Street
Report a sidewalk or street blocked by an object or activity.
Blood Lead Test
Learn about where to go for blood lead tests.
Boat Pump Out
Find a station where boat owners can legally dispose of onboard septic waste.
Report a problem with a boiler.
Learn about the requirements for the Department of Building's (DOB) boiler inspections.
Boiler Inspection Violation
Learn about the violation issued to property owners who do not file an annual boiler inspection report.
Boiler Operator Engineer Complaint
Make a complaint about a licensed boiler operator engineer.
Boiler Operator Engineer License
Apply for a stationary or portable boiler engineer's license.
Boiler Permits and Registration
Learn about required boiler permits and registration.
Learn what to do if your vehicle has been booted because of unpaid parking or camera violations.
Booting Company Complaint
Make a complaint about a business that places wheel locks on illegally parked cars.
Booting Company License
Apply for or renew a license to put wheel locks on illegally parked cars.
Borough-Block-Lot (BBL) Lookup
Get the Borough Block Lot (BBL) or parcel number for a specific address.
Learn about botanical gardens.
Learn about the bottle and can refund law or report a store not accepting a container.
Bottled Water Complaint
Report a problem with plain bottled water.
BQE Vehicle Weigh-In-Motion (WIM) Program
Learn about the new enforcement program for overweight trucks traveling on the Brooklyn-Queens Expressway (BQE).
Breaking Bread, Building Bonds
Learn about the Mayor's citywide initiative which aims to help end hate by bringing people together to see common bonds.
Breaking Park Rules
Report a person or group breaking park rules.
Get information and support for breastfeeding.
Breastfeeding Welcome Sign and Toolkit
Get a Breastfeeding Is Welcome Here sign and toolkit for businesses.
Get information about bridges, request bridge maintenance or report a bridge condition.
Learn about programs that improve access to broadband services in underserved areas.
Broadcast Television Rescan
Learn about broadcast television channel rescan.
Broken Sewer Line
Learn about damaged sewer service line repair.
Report a sidewalk condition that may cause a trip hazard. Learn about how to maintain or repair the sidewalk next to your property.
Learn about the Brooklyn Cyclones, including schedule and ticket information.
Learn about brownfield cleanup and redevelopment.
Get a copy of the New York City Building Code.
Building Construction Complaint
Report building construction work that is unsafe, done without a permit, after hours, or outside approved plans.
Building Construction or Alteration Permit
Apply for a permit to construct or alter a building.
Building Conversion or Occupancy Complaint
Report unauthorized building occupancy or past conversion without DOB approval, including changes to a room, space, apartment, or building.
Building Demolition Complaint
Report building demolition that is illegal, unsafe, or done without a permit.
Building Demolition Rat Extermination Certificate
Get a certificate of adequate rat extermination for building demolitions.
Building Facade Inspection
Learn about required building facade inspections and the Local Law 11/98 Facade Safety Program.
Building Floor Plan
Get a copy of building floor plans.
Building Not Registered Complaint
Report an unregistered 1-2 family home that is not occupied by the owner or owner's family.
Building or Public Space Accessibility Complaint
Report a building or public space that does not meet local accessibility requirements for people with disabilities.
Find out who owns a building.
Building Permit Status
Check the status of a building work permit.
Building Plan Exam
Information on how to schedule a plan examination appointment, register as a plan examiner, or request consultation.
Register a building with 3 or more units or a 1- or 2-family home that you don't live in with the Department of Housing Preservation and Development (HPD).
Building Sign Complaint
Report a problem with a building sign.
Get status and general information about violations issued by the Department of Buildings.
Buildings Information System (BIS)
Learn about building information, past or current construction jobs, and skilled trade license and general contractor status from DOB’s BIS.
Bulk Item Disposal
Learn how to get rid of large, bulky items.
Burn Calories, Not Electricity Poster
Get a free poster that promotes stair use and energy conservation.
Call 911 to report burning garbage either outdoors or in an illegal incinerator.
Bus Arrival Sign
Get information, report a problem, or suggest a location for a sign with real-time bus arrival information.
Bus Lane Camera Complaint
Report a damaged or defective bus lane camera.
Bus Lane Cameras
Learn about cameras that film vehicles driving, parking, or standing in bus lanes.
Bus Stop Request
Request a new bus stop or relocation of an existing bus stop.
Bus Stop Shelter Complaint
Report a problem with a bus stop shelter that needs maintenance or repair.
Bus Stop Shelter Request
Request a new bus stop shelter, relocation of an existing shelter, or a new bench.
Buses and Subways
Get information or make a complaint about a MetroCard or bus or subway run by the Metropolitan Transportation Authority (MTA).
Business Background Check
Find out about a business and if it has a history of complaints.
Business Complaint Against Another Business
Report a problem with a business only if you're a business.
Learn about workshops, assistance, and training to support businesses, including women-owned, minority, and small businesses.
Business Financial Assistance
Learn about financial assistance for small business owners, entrepreneurs, and minority and women-owned businesses.
Business Fine Payment
Pay a Department of Consumer and Worker Protection fine or inspection fee.
Business Improvement District (BID) Guide
Learn about resources for Business Improvement Districts (BID), including how to make one.
Learn about incentives for small businesses.
Business Legal Assistance
Get free legal assistance for small businesses.
Business Name or Address Change
Update the address or name of your business.
Learn how to file a Business Certificate, also called a Certificate of Assumed Name.
Business Tax Assistance
Get help with business tax filing, payment, and account issues. Get a copy of a filed business tax return.
The City no longer requires a cabaret license for bars, clubs, taverns, and discos.
Report a problem with a cable TV, phone, or internet provider.
Cable Installation Training
Learn about a free training program that helps unemployed and underemployed New Yorkers access careers in low-voltage cabling.
Learn about calorie posting requirements information for restaurants and mobile vendors. Report failed to display calorie information.
Learn about summer camps, day camps, and overnight camps. Report a problem with a camp.
Camp License and Operation
Get licensing and inspection information for a summer camp, day camp, or overnight camp for kids.
Campaign Finance Disclosure
Get a database that tracks and provides the transition and inaugural activities of elected officials.
Learn about different types of cancer.
Learn about legislation regarding the use of cannabis (marijuana) for adults in New York State.
Learn about licenses required to participate in New York's adult-use, medical, and cannabinoid hemp industries.
Cannabis Retail Sale Complaint
Report a business illegally selling cannabis (marijuana). Report a concern about a cannabis product.
Apply or renew a permit to install a canopy.
Capital Access Small Business Loan
Learn about loan guarantees for small businesses with fewer than 100 employees.
Car Dealer Complaint
Make a complaint about a business selling new or used cars.
Car Rental Complaint
Make a complaint about a car rental agency.
Car Repair Shop License
Apply for a car repair shop license.
Car Seat Inspection
Make an appointment to get a free car seat inspection.
Car Seats for Families in Need
Get a free child's car seat if you can't afford one.
Car Service Complaint
Report a problem with a limousine, ambulette, black cab, or car service company.
Car Service Driver Compliment
Give positive feedback about a car service driver.
Car Service Lost and Found
Report an item lost or found in a car service, limousine, or black car.
Learn about car service operations, fares, and rules in New York City.
Car Wash Complaint
Report a problem with a commercial car wash.
Car Wash License
Apply for or renew a license to run a commercial car wash.
Call 911 to report carbon monoxide emission or poisoning. Learn about carbon monoxide detector requirements.
Career Discovery NYC
Website for New Yorkers to learn about specific careers, in specific industries, and the necessary skills needed to be hired in those jobs.
Carpet and Flooring Business Complaint
Report a problem with a carpet or flooring business.
Carpool or RideMatch
Learn about ridematching services and transportation alternatives.
Learn about a program that gives members access to cars for short-term use.
Case Assistance and Management for Older Adults
Get benefit and entitlement counseling for people age 60 and older, or report a problem with a case assistance or case management agency.
Cash for Guns Program
Learn about a program that offers cash to turn in a gun at any police precinct.
Cash Payment Refusal
Report a store that doesn't accept cash as a form of payment.
Catch Basin Complaint
Report a catch basin that is clogged, blocked, defective, missing a curb piece or cover, or personal item in a catch basin.
Catch Basin Installation
The City no longer accepts requests for catch basin installation.
Catch Basin or Sewer Odor
Report a smell coming from a catch basin or sewer.
Catering Establishment Complaint
Make a complaint about a rented space used to serve food or drinks for events.
Catering Establishment License
The City no longer requires a license for places used to serve food or drinks for private events.
Cell Phone Number Portability
Learn how to keep your cell phone number when you change phone carriers.
Cell Phone Purchase Complaint
Make a complaint about the purchase of a cell phone.
Cell Phones and Your Health
Learn about how cell phones may impact your health.
Report a problem with a cemetery, monument, or headstone.
Learn about the U.S. Census.
Learn about Manhattan's largest park.
Certificate of Conduct
Get a Certificate of Conduct.
Certificate of Disposition
Get an official court document that indicates the current status of a case or its final disposition.
Certificate of Occupancy and Letter of No Objection
Learn how to apply for a new Certificate of Occupancy, or request the letter DOB provides to confirm the legal use of a building constructed before 1938.
Certificate of Occupancy Complaint
Report a building that has no legal Certificate of Occupancy or an illegal change in building use that violates the Certificate.
Certificate of Residency
Get proof of residency for college students who are attending a two-year community college outside New York City.
Certification of No Harassment
Learn about Certification of No Harassment or Exemption and their applications.
Certified Asbestos Investigator
Find a certified asbestos investigator.
Apply for a permit to construct a cesspool.
CFC and Freon Removal
Schedule an appointment for curbside disposal of appliances with chlorofluorocarbon gas, including refrigerators and air conditioners.
Report an unusable (derelict) chained bike or a bike chained to a tree on the street or in a park.
Charity Background Check or Complaint
Request a review of a charity organization or report a problem with one.
Report a problem with a charity committing fraud.
Apply to register a charity.
Charter Revision Commission
Learn about the commission responsible for reviewing and recommending changes to the City's Charter.
Learn about charter schools.
Check Cashing Business Complaint
Report a check cashing business.
Report chemical odors or chemicals that are abandoned or not stored safely.
Report a spill of chemicals or other hazardous material onto a roadway, sidewalk, or indoors.
Report possible child abuse or neglect.
Learn about City-funded child care programs, including EarlyLearn NYC. Get referrals to licensed child care providers.
Child Care Business Pathways for NYCHA Residents
Learn about Childcare Business Pathways, a 15-week program that works directly with NYCHA residents to help them launch in-home childcare businesses.
Child Care Business Tax Credit
Learn about refundable tax credit for businesses that provide free or subsidized infant/toddler care for their employees.
Child Care Complaint
Make a complaint about a day care facility, child care provider, or after school program.
Child Care Financial Assistance
Apply for financial assistance to pay for child care, get an application status, find a child care program, or re-certify your benefits.
Child Care Performance Card
Learn about group child care center performance summary cards.
Child Care Permit and Operation
Learn about day care center licensing, operation, and conditions.
Child Care Provider Payment
Get help with child care payments for child care providers under contract with ACS or HRA.
Child Dental Record
Get a Department of Health Dental Clinic record.
Learn about a child's developmental milestones between 2 months to 5 years old.
Child Eye Exam
Find an eye doctor or clinic for children.
Child Health Clinics
Get locations of public health clinics for an infant, child, or teen.
Child Health Plus Complaint
Report a problem with a Child Health Plus assistant.
Child Immunization Clinic or School Medical Exam
Get a referral for shots or vaccines or a school medical exam for children.
Call 911 to report child pornography.
Child Proof Stove Knob Covers Complaint
Report that child proof stove knob covers are not provided to a tenant.
Learn about child safety.
Get help with eligibility, obligations, payments, enforcement, and accounts.
Child Tax Credits
Learn about the federal Child Tax Credit (CTC) and other Child and Dependent Care Tax Credits.
Child Use of Prescription Painkillers or Heroin Brochure
Get a brochure about opioids, overdose, addiction and treatment for young people and adolescents experiencing opioid use disorder/addiction.
Childcare Center Abatement
Learn about the Childcare Center property tax abatement.
Children and Youth with Special Health Care Needs
Get referrals, insurance, and other resources for chronically ill or disabled people 21 or younger.
Chimney or Ventilation Smoke
Report dense or visible smoke from a chimney or ventilation system.
Chlamydia Treatment for Partners
Learn about Expedited Partner Therapy.
Get a poster for a restaurant or other food establishment with instructions to help a person who is choking.
Christmas Tree Disposal
Learn how to get rid of a Christmas tree.
Cigarette Sale Complaint
Report the illegal sale of cigarettes or a business avoiding cigarette taxes.
Learn about the tax on cigarettes for businesses and consumers.
Cigarette Wholesaler License
Apply for a license to stamp cigarette packages for sale.
Learn about the risks of circumcision or report any concerns.
Learn about Citi Bike membership or report an equipment maintenance problem.
City Agency Commissioners and Mayor's Senior Staff
Contact Agency Commissioners, Deputy Mayors, and other members of the Mayor's Senior Staff.
City Agency Language Access Feedback
Make a complaint that a City Agency did not provide translation or interpretation services or make a request for additional language services.
City Agency or Worker Feedback
Give a complaint, compliment, or comment on the service provided by City Agencies and their employees.
City Agency Performance
Learn about City agency performance.
City Agency Record or FOIL Request
Request a City Agency record or make a Freedom of Information Law (FOIL) request.
City Agency Study or Report
Get a City Agency study or report on a New York City government topic, including City Council reports.
City Archive Photograph
Buy or get permission to use high-quality photos of classic images of New York City.
Get information about the City's budget. Learn about participatory budgeting in your community.
City Budget Cut Feedback
Give feedback on proposed New York City budget cuts for child care, after school programs, and Department of Education school closures.
Report personal injury or property damage against the City or a City contractor including damage to a vehicle from a pothole.
City Claim Fraud
Report a false or fraudulent claim against the city.
City Comptroller Complaint
Report a problem with the City Comptroller.
City Contract Equal Employment Opportunity Compliance
Get help with EEO compliance (E.O. 50) forms. Report discrimination or illegal denial of benefits or fair wages by a City contractor.
City Contracts for Existing Vendors
Learn about doing business with New York City, including contracts, programs, payments, and business opportunities for existing vendors.
City Contracts for New Vendors
Learn about doing business with New York City, including contracts, programs, payments, and business opportunities for new vendors.
City Council Member Complaint
Report a problem with a City Council Member.
City Council Transcript
Request a New York City Council meeting transcript.
City Employee Graduate Scholarship
Learn about and apply for graduate school scholarships for City employees.
City Employee Payroll Assistance
Get payroll information and services for City employees.
City Employment Check
Learn about employment verification for past and current New York City government employees.
City Environmental Quality Review
Get a Technical Manual to assist City Agencies, project sponsors, and the public in conducting environmental review of projects in the City.
City Flag Status
Check the current status of City flags. Find out if City flags are at half-staff and why.
City Government Jobs
Learn about civil service exams, including results, schedules, fees, change of personal information, and how to apply.
City Government Spending
Learn about New York City government spending.
City Hall Tours
Request a reservation to visit City Hall.
City Health Information (CHI) for Health Care Providers
Get a clinical bulletin for health care providers.
City Jail System Facilities
Get information about a Department of Corrections facility.
Learn about New York City Charter, the Administrative Code of the City of New York, and the Rules of the City of New York.
City Map Change
Get an application for changes to the City map.
City Marshal Bonds
Learn about the bonds filed by New York City Marshals.
City Marshal Complaint
Report a problem with a city marshal.
Learn about contacting a City Marshal.
City Parking Permit for People with Disabilities
Apply for, renew, or report a problem with a New York City Parking Permit for People with Disabilities.
City Planning and Zoning
Learn about New York City planning and zoning. Get City Planning publications, including maps and books.
City Record Newspaper
Learn about a daily newspaper published by the Department of Citywide Administrative Services.
City Service Access for American Sign Language (ASL) Users
Learn about ASL Direct, the City's direct video calling system for ASL users.
City Souvenirs and Books
Buy New York City souvenirs or government publications.
City University of New York (CUNY)
Learn about the City's public university system, including campus locations, academic programs, and financial aid.
City University of New York (CUNY) Admissions Complaint
Report a problem with the CUNY Admissions Processes.
City Vehicle Complaint
Report an issue with a City vehicle.
Learn about resources for drivers of City-owned vehicles.
City Worker Conflict of Interest
Report a City employee's potential ethics violation.
City Worker Financial Disclosure Report
Get financial information for City employees.
City Worker Nonresident Tax Form NYC-1127
Learn about tax filing for New York City employees who reside outside the City.
City Worker or Contractor Corruption or Criminal Misconduct
Report illegal activity, assault, or suspected wrongdoing by a City employee or contractor.
City Worker or Retiree Benefits
Get help with health benefits, pension funds, and other human resource issues for City employees or retirees.
CityFHEPS Tenant Assistance
Learn about rental assistance for low-income families and individual adults who live in shelter or are at risk of becoming homeless.
City-Issued Violation or Summons
Pay, dispute, or get help with a ticket issued by the City for violating quality of life laws, health code, or other rules.
Learn about the ownership of City-owned property.
Pay New York City bills and fees online.
City-Subsidized Project Living Wage Increase
Learn about an increase in the City's living wage for subsidized projects.
Citywide Performance Reporting
Learn about reports and statistics related to City services.
Citywide Training Center
Get training and professional development opportunities for City employees.
Civic Engagement Commission
Learn about the Civic Engagement Commission and the role they serve within the community.
Civil Court for Disputes Up to $25,000
Learn about the court that handles disputes between individuals or corporations when the amount of the claim is $25,000 or less.
Apply to use sealed, on-street containers to hold commercial waste.
Clean Energy Systems Exemption
Learn about the New York State Clean Energy Systems property tax exemption.
Get a referral for clean needle access.
CleaNYC Sidewalk Cleaning
Learn about the CleaNYC program for major commercial areas.
Clergy Property Tax Exemption
Apply for property tax benefits for members of the clergy.
Learn how to donate and recycle clothing, shoes, linens and accessories.
Learn about the United States Coast Guard.
Coffee Roaster Permit
Apply for a permit for the legal installation and operation of coffee roasters.
College Application Preparation
Learn about applying to college.
College Program for COMPASS and Beacon Staff
Learn about a program that offers college credit to employees of COMPASS and Beacon programs.
College Savings Programs
Learn about programs to save for college tuition, including the NYC Kids RISE ("baby bonds") and NY 529 programs.
Learn about colon cancer prevention, screening, and risk factors.
Combined Sewage Overflow (CSO) Waterbody Advisory
Learn when heavy rain causes wastewater treatment plants or sewers to get too full and untreated sewage to spill into waterways.
Commercial Construction Tax Benefit Programs
Learn about tax benefits for owners and developers who build or make improvements to commercial or industrial properties.
Learn about commercial cycling requirements and safety regulations. Report a business that is not complying with commercial cycling rules.
Commercial Driving Training
Learn about a free training program that helps unemployed New Yorkers start a new career in commercial driving.
Commercial Lease Assistance
Get support and legal help for small businesses with commercial lease related issues.
Commercial Motor Vehicle Tax
Learn about the New York City Commercial Motor Vehicle Tax (CMVT).
Commercial Range Hood Rules
Learn about the requirements for range hood systems in restaurant and cafeteria kitchens.
Commercial Rent Tax
Learn about the Commercial Rent Tax (CRT) paid by businesses in Manhattan south of 96th Street.
Commercial Vehicle Parked in Residential Driveway
Report a commercial vehicle parked in a residential driveway or lot.
Commissioner of Deeds Registration
Register as a Commissioner of Deeds, a public officer similar to a Notary Public.
Communicable Disease Information and Reporting for Health Care Providers
Report or get information on a communicable disease if you are a doctor, nurse, or other health care provider.
Community Action Program
Learn about community services for seniors, immigrants, youth, and families.
Get locations and contact information for community boards.
Community Cleanup Tool Loan Program
Get supplies and tools for neighborhood cleanup projects.
Community Emergency Response Team (CERT) Program
Learn about training in disaster preparedness and basic response skills.
Community Health Profile
Request for a community health profile.
Community Health Program
Learn about the Neighborhood Health Action Centers that work with community groups to address health disparities.
Community Mental Health Plan
Learn about the City's plan to expand and improve mental health care and services citywide.
Community Private Sewage Disposal System Permit
Apply for or renew a permit to construct or operate a private community sewage disposal system.
Community Retrofit NYC Program
Learn about a program to help owners and operators of small- and mid-size private buildings complete energy and water efficiency retrofits.
Commuter Benefits Law
Learn about the law requiring employers to provide commuter benefits to their employees.
Composting Site Permit
Apply for a permit for a landscaper or tree service company to dispose of yard waste and buy compost.
Comuníquese con NYC311 en español
Comuníquese con NYC311 en español
Con Edison Worksites
Submit questions about Con Edison worksites.
Concrete Testing Laboratory License
Apply for a Concrete Testing Laboratory license.
Learn about planning conferences in New York City, for businesses and trade organizations.
Connect with NYC311 in Other Languages
Connect with NYC311 in Other Languages
Construction Labor Provider Complaint
Make a complaint about a business that employs and supplies workers for construction sites.
Construction Labor Provider License
Apply for the license to employ and supply workers for construction sites.
Construction Site No Smoking Sign Complaint
Report a construction site that does not have a No Smoking sign.
Construction Site Safety
Industry professionals can get site safety rules, regulations, and training requirements and report worksite incidents.
Construction Site Safety Grant Program
Learn about a grant program for small businesses that helps offset the cost of required safety training for their employees.
Construction Site Sign Requirements
Learn about required signs for construction sites, demolition sites, and sidewalk sheds.
Construction Superintendent Registration
Register as a construction superintendent.
Construction Vendor Prequalification Application
Apply to prequalify to become a Department of Design and Construction vendor.
Consulate or Embassy
Get foreign passports, visas, vital records, and other services at a consulate.
Consumer Tips for Seniors
Learn how older adults can protect themselves from financial fraud and scams.
Contacter NYC311 en français
Contacter NYC311 en français
Conversion Therapy Complaint
Make a complaint about a person offering or providing conversion therapy services for a fee.
Cooking Oil and Grease Disposal
Learn how to get rid of used cooking oil and grease.
Cool Culture Family Pass
Learn how to get a card that allows families free and unlimited general admission to 90 participating cultural institutions in New York City.
Cool It! NYC
Find places near you to hydrate, refresh, and stay in the shade.
Find a cooling center, an air-conditioned place to go when it is dangerously hot.
Cooling Tower Complaint
Report a cooling tower that is unsanitary, malfunctioning, or has structural problems.
Cooling Tower Registration and Maintenance
Learn about cooling tower registration and required maintenance plans.
Co-Op and Condo Property Tax Abatement
Apply for or renew an abatement to reduce property taxes for co-op and condo units.
Co-Op or Condo Sponsor Information Complaint
Report a problem with a co-op or condo sponsor.
Coronavirus (COVID-19) Health and Safety
Get information about symptoms, prevention, and other health guidance for coronavirus also known as COVID-19.
Coronavirus (COVID-19) Testing
Get a COVID-19 test.
Coronavirus (COVID-19) Vaccine
Get information about the COVID-19 vaccine.
Corporate Emergency Access System (CEAS) Program
Get ID Cards for critical business employees to enter restricted areas after an emergency.
Learn how to dissolve a corporation that has conducted business in New York City.
Correctional Facility Pass for Attorneys
Get a pass for lawyers and investigators to visit clients at correctional facilities.
Report a problem with cosmetics or makeup.
Counterfeit Item Sale
Report stores or vendors that are selling counterfeit items.
Report counterfeit United States currency.
Get information about business certificates, divorce court, notary verification, and Supreme Court document maintenance.
Get locations and contact information for courts.
Court and Trust Fund Claim
Claim money from the Court and Trust Fund Account.
Learn how to connect with a CoveredNYCVet specialist who can provide healthcare options for veterans.
CPR and AED Training
Take a free class in Cardiopulmonary Resuscitation and Automated External Defibrillator.
Crane and Derrick Permit
Apply for a permit to operate or install equipment used to hoist or lift objects.
Crane or Derrick Complaint
Report a crane or derrick operation that is unsafe or without a permit, license, or certificate.
Crash Barrier Complaint
Report a defective or missing crash cushion, guard rail, or concrete barrier.
Crash Barrier Request
Request to install new crash barriers.
Credit Card Complaint
Report a problem with a credit card company.
Get a free credit report from each of the three credit bureaus.
Learn about cremation or apply for a permit to operate a crematorium.
Apply for a permit to operate a facility that cremates deceased bodies.
Cribs for Families in Need
Get a free crib for your child if you can't afford one.
Crime Stoppers Tip
Report a crime.
Crime Victim Property Tax Exemption
Apply for property tax benefits for people who have a disability because of a crime.
Crime Victim Support
Get help for a victim of crime.
Get locations, hours, arrests, case status, appeals, bail, summonses, and domestic violence services for Criminal Courts.
Call 911 to report criminal mischief, vandalism, or criminal activity that has damaged property.
Learn about criminal history searches or request past criminal court and district attorney records.
Crisis Support for Veterans
Get help for veterans in crisis.
Cross Connection and Water Backflow Prevention
Learn about the cross connection or water backflow program and business requirements.
Request a new crosswalk on a street.
Cultural Program Grant
Apply for a grant for a non-profit cultural program.
Cultural Project Funding
Learn how the City spends money on cultural projects.
Learn how to use your library card to reserve a pass and get free admission to dozens of NYC cultural institutions.
CUNY Accelerated Study in Associate Programs (ASAP)
Learn about the fast-track, cost-free degree program for low-income, graduating high school seniors and working adults.
CUNY and SUNY Free Tuition
Learn about the Excelsior scholarship for free tuition at the City University of New York (CUNY) or the State University of New York (SUNY).
Learn about a program that helps 16 to 18 year olds graduate from high school or get a high school equivalency diploma and go on to college.
CUNY Special Programs
Learn about counseling, remedial instruction, and tutorial services for CUNY college students.
Learn about a program for students who have been admitted to a CUNY college but are not ready for college-level work.
Report a curb that is damaged, painted, or illegally cut for a driveway.
Curb Cut Permit
Apply for a permit to create or modify a curb cut.
Learn about residential compost collection in New York City.
Cure Violence Program
Learn about how to identify and reduce the spread of violence.
Custom Street Sign
Get a personalized street sign.
Cut the Salt
Learn about limiting salt to control blood pressure.
Damaged or Defective Goods
Report the purchase or delivery of damaged or defective goods.
Call 911 to report an animal causing a dangerous or hazardous condition.
Dangerous Location or Situation
Call 911 to report a situation that might cause danger to life or personal property.
Dating Service Complaint
Report a problem with a dating service.
Dating Violence Prevention
Request a workshop on preventing teen and young adult dating violence.
Daylight Saving Time
Learn about Daylight Saving Time.
Dead Animal on Private Property
Learn how to dispose of dead pets or wildlife on your property.
Dead Animal on Public Property
Report a dead animal in a public place, including sidewalks, highways, and parks.
Request the removal of a standing dead or dying tree.
Deaf and Hard of Hearing Services
Learn about services and resources for people who are deaf or hard of hearing.
Dealer in Products for Disabilities Complaint
Make a complaint about a business that sells, rents, or repairs any product used to correct a disability.
Dealer in Products for the Disabled License
Apply for or renew a license to sell, rent, repair, or adjust any instrument or device designed for the disabled.
Death Certificate Change
Correct or update a death certificate.
Death Certificate Order
Get a copy of a death certificate.
Investigate a death that took place in New York City.
Debt Collection Agency Complaint
Make a complaint about a debt collection business.
Debt Collection Agency License
Apply for or renew a license to collect personal or household debts.
Get help managing debt and dealing with debt collection agencies.
Debt Relief for Military Service Members
Request relief from debts owed to the Department of Finance if you are a member of the military.
Deck and Porch Permit
Apply for a permit to construct or alter a deck or porch.
Learn about white-tailed deer and how you can live safely with them.
Deferred Action for Childhood Arrivals (DACA)
Learn about the Deferred Action process for undocumented immigrants who came to the United States during childhood, including free legal service referrals.
Delayed Birth Registration
Get a birth certificate for a birth that wasn't registered.
Delivery Worker or Employer Assistance
Get help for delivery workers and the apps that employ delivery workers.
Dental Amalgam Separator Registration
Register to install a dental amalgam separator.
Report professional misconduct by a dentist.
Department for the Aging Presentation or Training
Request a Department for the Aging speaker or participation in an event.
Department of Buildings (DOB) After Hours Sessions
Small business and property owners, building managers, tenants and more can ask DOB questions about renovations, violations, permits, etc.
Department of Buildings Document Fraud
Report someone using false information to file for a Department of Buildings (DOB) document.
Department of Buildings ID or Job Penalization Status
Get help for an applicant with a penalized Department of Buildings ID or Job.
Department of Buildings Notice Defaced
Report a Department of Buildings notice that is defaced, unreadable, or missing.
Department of Citywide Administrative Services Building Security Complaint
Report a security problem in a DCAS-managed building.
Department of Consumer and Worker Protection License and Complaint Sign
Request a sign that licensed businesses must post for customers.
Department of Consumer and Worker Protection License Authority to Act Withdrawal
Revoke a Granting Authority to Act Form.
Department of Consumer and Worker Protection License Replacement
Replace a DCWP license that is lost, stolen, or damaged.
Department of Consumer and Worker Protection Online Licensing
Get help using the Department of Consumer and Worker Protection (DCWP) online services.
Department of Consumer and Worker Protection Public Outreach
Request a Consumer and Worker Protection speaker or participation in an event.
Department of Consumer and Worker Protection Violation Business Assistance
Get help for a business with a Department of Consumer and Worker Protection (DCWP) violation.
Department of Design and Construction (DDC) Services and Projects
Learn about general services and initiatives or report a problem or get information for a specific Department of Design and Construction project.
Department of Education Feedback
Submit a complaint or compliment about Department of Education (DOE) public school teachers, principals, other DOE staff members, or the DOE Chancellor.
Department of Environmental Protection Public Outreach
Request a Department of Environmental Protection speaker or participation in an event.
Department of Finance Business Centers
Find places to pay parking tickets, camera violations, and property taxes and get related services.
Department of Finance Public Events
Attend an event to apply for or renew Rent Freeze and property tax benefits or get help with property tax value and the lien sale.
Department of Health Clinic Feedback
Make a complaint, give a compliment, or make a comment about a clinic run by the Department of Health.
Department of Health Clinics
Find a clinic offering free or low-cost immunization, sexual health, tuberculosis, or other health services.
Department of Health Public Outreach
Request a Department of Health speaker or participation in an event.
Department of Motor Vehicles (DMV)
Learn about DMV services and office locations or make a complaint.
Department of Sanitation Literature Bulk Order
Order more than 99 copies of a Department of Sanitation literature item.
Department of Sanitation Public Outreach
Request for a Department of Sanitation speaker or participation in an event.
Department of Sanitation Vehicle Accident
Report an accident or property damage involving a garbage truck, snow plow, or other City sanitation vehicle.
Department of Sanitation Worker or Vehicle Complaint
Report a problem with a Department of Sanitation employee's behavior or operation of a Sanitation vehicle.
Department of Transportation Document Translation
Request a translation of DOT forms, guides, and other literature in a language not currently available.
Depression Health Bulletin
Get the "Depression: It's Treatable" health bulletin.
Design Commission Photographs
Get a copy of a photograph of a City-owned building or monument.
Development or Zoning Challenge
Learn about how to challenge the approval of a construction project.
Developmentally Delayed Infant Services
Learn about early intervention services for children under 3 with developmental delays.
Learn about diabetes, including diabetes developed during pregnancy.
Digital Learning Devices
Get help with DOE Digital Learning Devices.
Get the phone number or address of a specific person or business.
Report a gutter, including 18 inches into the street, that is not clean.
Report a sidewalk or gutter, including 18 inches into the street, that is not clean.
Dirty Yard or Alley
Report an unclean or untidy yard, alley, or court that is visible from the street.
Learn how people with disabilities can get help with accessing City programs and services.
Disabled Homeowners' Exemption (DHE)
Apply for property tax benefits for people with disabilities.
Disabled Homeowners' Exemption (DHE) Renewal
Renew the Disabled Homeowners' Exemption.
Report a disabled vehicle on a City street, limited access highway, bridge, or tunnel.
Disaster Preparedness for Businesses
Get help with preparing a business for a disaster.
Disaster Recovery for Businesses
Get help for a business suffering physically or financially after a disaster.
Report discrimination in employment, housing, public accommodations, and by members of the public.
Disorderly Person or Group
Report a disorderly person or group creating a dangerous condition.
Divorce and Separation
Get help with divorce proceedings.
Get a copy of a divorce judgment or other written order in a divorce case.
Learn about DOB NOW services for submitting job filings, inspection requests, compliance filings, and license applications or renewals online.
DOB Proof of Compliance for OATH Violation
Learn how to submit proof of compliance and certificates of correction for OATH/ECB violations issued by the Department of Buildings (DOB).
Make a complaint about a doctor.
Apply for or renew a dog license or check the status of a request. Register a guard dog or report loss, theft, or a new owner.
Dog or Animal Waste
Report dog or animal waste in a park or on a street, sidewalk, or private property.
Dogs in Restaurants
Learn about the rules for bringing a non-service dog into a restaurant.
Doing Business Search
Search the Doing Business Portal for information about lobbyists and vendors who do business with New York City.
Register or terminate a domestic partnership.
Report domestic violence or get counseling, support, and shelter for victims.
Domestic Violence Offender Counseling
Find classes for an abuser court-ordered to get counseling.
Domestic Violence Shelter Complaint
Report a problem with a domestic violence shelter.
Domestic Worker Employment Agency Complaint
Make a complaint about an employment agency that places domestic workers.
Donate Art Supplies
Give materials or money to cultural organizations.
Make an appointment to donate blood.
Learn how to donate goods.
Donate Organs or Tissue
Register to be an organ and tissue donor.
Donate to Animal Shelters
Give money or supplies to an animal shelter.
Donate to Disaster Relief
Give money to help the victims of hurricanes and natural disasters.
Donate to Families of Fallen Police Officers and Firefighters
Give money to help the families of police officers and firefighters killed in the line of duty.
Donate to New York City
Give money to benefit New York City or City-supported emergency relief causes.
Donate to School Gardens
Make a financial or in-kind contribution to New York City public school garden initiatives.
Donate to Schools
Make a financial or in-kind contribution to benefit public schools.
Donate to the Aging in New York Fund
Give money to support the Department for the Aging.
Donate to the Homeless Trust Fund
Give money to help homeless people.
Donate to the New York Police Department
Give money to support the New York Police Department.
Donate to the NYC Parks Stewardship Program
Give money to the NYC Parks Stewardship Program, a program to plant and care for one million new trees across New York City.
Donate to the Summer Youth Employment Program
Give money to a program that provides summer jobs to young people.
Donate, Buy, or Sell Assistive and Medical Devices
Donate, buy, or sell medical devices including wheelchairs, hearing aids, hospital beds, and scooters.
Donation Collection Bin Complaint
Report an illegally-placed donation collection bin.
Door-to-Door Sales Complaint
Make a complaint about a door-to-door salesperson.
Report drag racing.
Report a problem with water, odor, taste, discolor, and illness caused by drinking water. Learn about water quality and building water tank inspections.
Learn about driver licenses and scheduling a road test.
Apply for an Unmanned Aircraft Permit, which is required to operate a drone within New York City. Report unpermitted or reckless drone use.
Drug Abuse Resistance Education (DARE)
Learn about a program that teaches students about the consequences of drugs, alcohol, and violence.
Drug and Alcohol Treatment
Get free, confidential help with drug or alcohol addiction, such as crisis services and treatment referrals. Make a drug/alcohol rehab facility complaint.
Report the sale of illegal drugs.
Report illegal drug use.
Dry Cleaner Complaint
Make a complaint about a dry cleaner.
Dry Cleaning Odor
Report a smell directly outside a dry cleaning business or coming into a nearby residential building or business.
Dry Cleaning Permit
Apply for a permit to install and operate dry cleaning equipment.
Dry Weather Sewage Discharge Complaint
Report water flowing through a sewer outfall pipe during dry weather.
Drying Oven Permit
Apply for a permit to install and operate a drying oven used to dry painted, lacquered, varnished, or other surface coated items.
Learn about the design and installation of drywells.
Dumping in Catch Basin
Report grease, gasoline, cement, oil, sewage, chemicals, or other liquids being dumped into a street sewer grate or catch basin.
Report a problem with a dumpster.
Apply for a permit to place a dumpster or debris container on a sidewalk or street.
Dust Collector Permit
Apply for a permit to install and operate equipment that will make dust.
Report dust from roadwork, construction, demolition, renovation, or another source.
Earned Income Tax Credit (EITC)
Information about filing an amended return to claim the Earned Income Tax Credit.
East Side Coastal Resiliency Project
Learn about the East Side Coastal Resiliency Project.
Get bulletins, guides, and other information about healthy eating.
E-Cigarette Sale Complaint
Report a problem with a store that sells e-cigarettes.
Economic Development Corporation Construction Projects
Learn about capital infrastructure construction projects managed by the Economic Development Corporation (NYCEDC).
E-Designation Approval Letter
Learn about the letter required to move forward on a Department of Buildings job on a tax lot that has an E-Designation.
Learn about education councils and how to become a candidate.
Report suspected abuse or neglect of an older adult age 60 or older.
Elderly Pharmaceutical Insurance Coverage (EPIC) Program
Learn about a prescription drug plan for seniors age 65 and older.
Find out who your City, State, and Federal elected officials are and how to contact them.
Elections and Voting
Learn how to vote and find your poll site.
Electric Bike, Scooter, or Storage Battery Sale Complaint
Report the sale of uncertified e-bikes, scooters, and their storage batteries.
Electric Service and Billing
Request to start, stop, or reconnect electric service. Get billing or meter information.
Electric Space Heater Sale Complaint
Report electric space heaters sold without required safety features or disclosures.
Learn about electric vehicles, a cleaner form of transportation.
Report an electrical problem in an apartment, defective or exposed wiring in a building, or faulty outdoor electrical equipment.
Schedule an inspection of work done by a licensed electrician.
Electrical Wiring Installation Permit
Apply for a permit to install electrical wiring or cables in a building.
Apply for an electrician's license.
Electrician or Plumber Complaint
Make a complaint about a licensed plumber or electrician.
Learn about a free program that supports 1-4 family homeowners to install efficient and clean energy technologies, such as solar and air-source heat pumps.
Electronic and Home Appliance Service Dealer License
Apply for or renew a license to repair electronic equipment or appliances.
Electronic Benefit Transfer (EBT) Card Assistance for Clients
Replace damaged, lost, or stolen cards, get card balance and account history, update card information, or change/reset PIN for EBT cards.
Electronic Benefit Transfer (EBT) Card Reader Assistance for Retailers
Get technical assistance for a store's EBT card reader.
Electronic Cigarette Retail Dealer License
Apply for or renew a license to sell electronic cigarettes.
Electronically Stolen SNAP or Public Assistance Benefits
Learn about submitting a claim to replace cash assistance and SNAP benefits that were electronically-stolen from your EBT card.
Electronics Buying and Selling Guide
Learn about the rules for businesses that sell electronics and get tips for consumers.
Learn how to get rid of electronics.
Electronics or Appliance Repair Complaint
Make a complaint about a business that repairs electronic equipment or appliances.
Electronics Store Complaint
Make a complaint about a business that sells audio, video, photo, or computer equipment.
Electronics Store License
Apply for or renew a license to sell audio, video, photo, or computer equipment.
Elementary School Enrollment
Learn about enrollment and registration for elementary school students.
Elevator or Escalator Code and Permit
Learn about elevator and escalator codes and permits.
Elevator or Escalator Complaint
Report a problem with an elevator or escalator.
Elevator or Escalator Inspection
Request an appointment online with an elevator or escalator inspector.
Elevator or Escalator Inspection License
Apply for a license to be a private elevator inspection agency inspector or director.
Get tourist information for Ellis Island.
Report a scam email claiming to be from the Department of Consumer and Worker Protection.
Emergency Action Plan (EAP) Director On-Site Test
Request an on-site Emergency Action Plan (EAP) Director test.
Get Plan B, also known as the morning-after pill.
Emergency Housing Voucher Program
Learn about the 2021 American Rescue Plan Emergency Housing Voucher (EHV) Program.
Learn about a program that sends messages about local emergencies to your phone.
Learn about emergency preparedness, including tips, educational events, and how to create an emergency plan for businesses, schools, students, and pets.
Emergency Rental Assistance Program (ERAP)
Learn about the Emergency Rental Assistance Program (ERAP) for eligible low- and moderate-income households.
Emerging Business Enterprise Program
Learn about a program that certifies socially and economically disadvantaged business owners whose current net worth is less than one million dollars.
Emotionally Disturbed Person
Report someone who appears to be emotionally disturbed.
Empire State Building
Learn about the Empire State Building in midtown Manhattan.
Employee Ownership NYC
Learn how to transition a business to employee ownership.
Employment Agency Complaint
Make a complaint about an employment agency.
Employment Agency Law Poster
Get a poster with legal requirements for employment agencies.
Employment Agency License
Apply for or renew a license to provide job assistance for a fee.
Employment Programs for People with Disabilities
Learn about job programs for people with disabilities.
Enjoy Your Baby Pamphlet
Get a pamphlet on social and emotional development for parents and caregivers of babies.
Learn about the Enterovirus EV-D68 virus which can cause respiratory illness.
Environmental Assessment Statement Form
Get a form that helps the City evaluate the potential environmental impact of projects.
Environmental Business Assistance
Businesses can get help with meeting environmental regulations, including incentives for environmental compliance and green business development.
Learn about programs and get materials to help students understand environmental issues.
Environmental Protection Agency Research Programs
Learn about Environmental Protection Agency (EPA) research programs.
Get the answer to a question about the environment.
Get health Information and treatment referrals for adults and children with epilepsy.
Essential Service Interruption Notice Not Posted
Report a residential building owner for not posting a notice before heat, water, gas, or electricity service is disrupted.
Essential Service Interruption Notice Rules
Learn about the notice that building owners must post when heat, water, gas, or electricity service is disrupted.
Get help administering an estate when there is no will.
Learn about parades, festivals, exhibitions, public meetings, and workshops at City Agencies.
Eviction Prevention and Homebase
Get help if you have gotten an eviction notice and learn about the Homebase program.
Excavation or Demolition Permit
Apply for a permit to demolish a building or excavate property.
Excavation Undermining Nearby Building
Report building excavation that is undermining a nearby building.
Request a copy of the Excessive Drinking is Dangerous health bulletin.
Exchange, Refund, or Return Complaint
Report a business that refuses an exchange, refund, or return or does not post its policy.
Exhaust System Permit
Apply for a permit to install equipment to remove air contaminants.
Exporting and Importing Goods
Learn about exporting and importing goods.
Learn about E-Zpass, which allows drivers to prepay tolls and get discounts.
Fair Fares NYC
Get general information about the Fair Fares discount MetroCard program for low-income New Yorkers.
Fair Fares NYC Card Replacement or Refund
Report a Fair Fares MetroCard that is lost, stolen, damaged, expired, or not working and learn how to get a replacement or refund.
Fair Fares NYC Complaint
Make a complaint about the Fair Fares NYC program or its employees.
Learn about the City's laws against housing discrimination and get resources to resolve disputes.
Fair Workweek Law
Learn about the law that protects fast food, retail, and utility safety workers.
FAIRER (Fines and Interest Reduction Enabling Recovery) Program
Learn about temporary program to reduce amount owed for Environmental Control Board (ECB) judgments.
Fallen Tree or Branch
Request the removal of a fallen tree or branch, cracked branches in danger of falling, or a tree in poor condition.
Report misleading or deceptive advertising.
False Advertising Guide
Get a guide to recognizing misleading or deceptive advertising practices.
Family Assessment Program (FAP)
Learn about a program that helps resolve conflict between parents and adolescent children.
Learn about Family Court, including locations and hours.
Family Development Credential (FDC) Program
Learn about a program for social workers and supervisors who work with families.
Family Homelessness and Eviction Prevention Supplement (FHEPS)
Get help for families with children who live in shelters, are being evicted, or have been evicted.
Family Justice Centers
Learn about one-stop center where victims of domestic, intimate partner, and gender-based violence; elder abuse; or sex trafficking can get services.
Family Welcome Centers
Find a Family Welcome Center for assistance with public school enrollment.
Family-Type Homes for Adults (FTHA)
Learn about a program that provides supervised living for adults with mental or physical disabilities.
FDNY Ambulance Billing
Get information or make a complaint about an ambulance bill from the Fire Department Emergency Medical Services (EMS).
FDNY Certificate of Fitness
Get a certificate of fitness, which is required for certain hazardous occupations.
FDNY Permit or Inspection
Apply for a permit or request an inspection for a business or high occupancy residential facility.
Learn about violations issued by the Fire Department.
Learn about federal contracts and business opportunities.
Federal Employer ID Number (EIN)
Apply for a federal employer identification number.
Federal Government Jobs
Learn about federal government jobs, including civil service.
Federal Government Shutdown
Learn about government offices and services that would be affected by a federal government shutdown.
Federal Student Loan Forgiveness
Learn about federal student loan forgiveness, including important deadlines.
Learn about federal taxes for individuals.
Federal Tax for Businesses
Get federal tax information for businesses.
FEMA Registration Number
Learn about Federal Emergency Management Agency (FEMA) ID numbers.
FEMA Wireless Emergency Alert System Tests
Learn about the Wireless Emergency Alert System (WEAs) and the Emergency Alert System (EAS).
Report a fence that is over the height limit, missing, or not secured.
Apply for a permit to build or install a fence.
Fentanyl Poster and Flyer
Order a poster, flyer, or postcard with information about Fentanyl and overdose prevention.
Learn about feral or community cats and the NYC Feral Cat Initiative (NYCFCI).
Filing Representative Complaint
Report a problem with a registered filing representative.
Film or Television Production Complaint
Report noise or other problems with a film or television production.
Film or Video Job
Get a list of film and video production jobs.
Film, Video, or Photography Permit
Apply for a new film, video, or photography permit, or check the status of an existing permit.
Films Produced Last Year
Get a list of films produced in New York City in the previous year.
Get free one-on-one professional financial advice about credit, debt, and money management.
Financial Counseling for People with Disabilities
Get free one-on-one professional financial advice for people with disabilities through the EmpoweredNYC program.
Financial Education Network Provider Feedback
Give feedback about a provider that is part of the Financial Education Network or check the status of a report.
Find a Doctor
Get an appointment with a primary care physician.
Find an Arrested Person
Find someone in police custody who has not been arraigned.
Get non-criminal fingerprints, which are required for certain permits and licenses.
Fire Alarm and Suppression System Installation
Request a fire alarm, range hood suppression, or sprinkler or standpipe installation inspection.
Fire Alarm Box Complaint
Report a problem with a fire alarm box.
Fire Alarm Inspection
Schedule an inspection of a fire alarm.
Learn about the New York City Fire Code.
Call 911 to report a fire.
Report a potential fire hazard.
Fire Hydrant Commercial Use Permit
Learn about permit required to open or use a hydrant.
Fire Hydrant Complaint
Report a fire hydrant that is leaking or running, damaged, missing, misused, or damaged fender post.
Fire Hydrant Flow Test
Request a fire hydrant flow test.
Fire Hydrant Request
Request installation, removal, relocation, locking, unlocking, spray cap fitting, or fender post installation.
Fire Investigation or Fire Marshal Report
Get a fire report.
Fire or Ambulance Report
Get a fire, ambulance, or enforcement report from the Fire Department.
Fire Premiums Tax
Learn about taxes for foreign insurance companies who provide fire coverage for New York City properties.
Learn about fire safety from the Fire Department, including fire safety notices. Request a fire safety education speaker.
Fire Safety Director On-Site Test
Request an on-site Fire Safety Director test.
Fire Safety Inspection
Schedule a safety inspection of a restaurant, public facility, area of assembly, or City Agency.
Fire Suppression Contractor Complaint
Make a complaint about a licensed fire suppression contractor.
Fire Suppression Contractor License
Apply for a fire suppression contractor's license.
Find the location of a firehouse.
Report the sale, use, storage, or transport of illegal fireworks.
Get a list of legal fireworks displays and their locations.
First Course NYC
Learn about a paid apprenticeship program that provides participants with classroom and on-the-job training to become a line cook.
Learn about getting and staying fit and find free fitness classes.
Flammable Liquid Disposal
Learn how to get rid of flammable liquids.
Flea Market License
Apply for or renew a license to sell goods at a flea market.
Floatable Trash in Waterway Boom or Net Containments
Report trash in a waterway. Learn about reducing floatables and other trash in waterways.
Flood Insurance and Flood Risk Assessment
Learn about flood insurance, including requirements, policy rate changes, and FEMA notification letters.
Learn about flood zone designations for specific properties.
Floor Varnish Safety
Learn about how to use floor finishing products safely.
Get health bulletins, posters, and other materials about flu prevention.
Flu Shot and Prevention
Get a flu shot or learn about other ways to prevent the flu.
Learn about the City's foam ban and report an establishment using or selling single-use foam products.
Food Allergy Poster
Request a poster for a restaurant about protecting customers with food allergies.
Food and Nutrition for Seniors
Apply for free food for qualifying people age 60 and older.
Food and Yard Waste Drop-Off Bins
Find a public compost bin to dispose of your food and yard waste.
Food and Yard Waste Drop-Off Sites
Find a location to bring your food scraps and yard waste for composting.
Food Business Pathways for NYCHA Residents
Learn about the NYCHA Food Business Pathways Program (FBP) to start a food business in New York City.
Food Cart Inspection Report
Get a health inspection report for a mobile food vendor.
Food Cart Rules
Learn about licensing, permits, and operating guidelines for food carts.
Food Cart Vendor License
Apply for or renew a license to sell food from a pushcart or truck year-round.
Food Cart Vendor Permit
Apply for or renew a permit to sell food from a pushcart or truck. Schedule a pre-permit inspection.
Food Delivery App Complaint
Make a complaint about a food delivery app.
Food Establishment Permit
Apply for or renew a permit to run a restaurant or other eatery.
Food for Women, Infants, and Children (WIC)
Get healthy food, including baby formula, through WIC for eligible pregnant women, mothers, and young children.
Food or Medicine Recall
Learn about recalled food or medicine.
Food Pantries and Soup Kitchens
Find places where people in need can get free food.
Report illness caused by food.
Food Protection Certificate Replacement
Replace a food certificate or card or request status of a replacement request.
Food Protection Course
Learn about food protection courses for owners and operators of restaurants and other food establishments.
Get free food, including groceries and meals.
Food Safety Complaint
Report an unsanitary restaurant, deli, grocery, market, cafeteria, bakery, or facility where food is made or stored.
Foreclosure, housing and legal counseling, COVID-19 mortgage relief, forbearance, loan modifications, and financial assistance for homeowners with hardship
Foster Care Agency Complaint
Report a problem with a foster care agency.
Foster Child Assistance
Get help for a foster child with building a supportive network, leadership skills, and self-confidence.
Foster Child Employment
Request help with finding a job if you're a foster child.
Foul Odor from Unknown Source
Call 911 to report a smell that's coming from an unknown source.
Freelance Worker and Hiring Party Assistance
Get help for freelance workers and those who employ them.
Friendly Visiting Program for Older Adults
Learn about a program that matches people age 60 and older with volunteers who will visit them at their homes.
Frozen Dessert Manufacturer Permit
Apply for or renew a permit to use a frozen dessert machine.
Fruit and Vegetable License
Get a license to sell fresh or frozen fruit or vegetables.
Fuel Burning Equipment Permit
Get a required permit to install or rebuild fuel-burning equipment.
Fuel Oil Tank Installation Permit
Get a permit to install a fuel oil tank.
Fuel Truck Inspection
Get an inspection of fuel truck meters and air eliminator devices.
Funeral Director Complaint
Make a complaint about a funeral director.
Funeral Director License
Apply for a license for a funeral director.
Funeral Financial Assistance
Request financial assistance for funeral expenses.
Funeral Home Complaint
Report a problem with a funeral home.
Funeral Planning Guide
Learn about how to plan a funeral.
Furniture Store Complaint
Make a complaint about a furniture or mattress store.
Call 911 to report illegal gambling.
Games of Chance Complaint
Make a complaint about a business that hosts bingo, raffles, and other games of chance.
Games of Chance License
Learn about the games of chance license.
Gaming Cafe Complaint
Make a complaint about a business with three or more computers for playing games.
Gaming Cafe License
The City no longer requires a license to operate a gaming cafe.
Gang Resistance Education and Training (GREAT)
Learn about a program designed to help reduce gang activity.
Garage or Driveway Permit
Apply for a permit to construct or alter a garage or driveway.
Garage or Parking Lot License
Apply for or renew a license to store five or more vehicles for a fee.
Garbage Truck Spill
Report waste leaking or spilling from a garbage truck or trash that spilled onto the ground while being loaded into a truck.
Gas Appliance or Pipe Permit
Apply for a permit to install or alter a gas appliance or piping.
Call 911 to report a gas leak or any gas-related emergency or dangerous condition.
Gas Leak Notice
Learn about a notice that building owners must provide to advise tenants of procedures to follow when a gas leak is suspected.
Gas Piping or Hookup Complaint
Report an improper, illegal, defective, or unpermitted gas piping or hookup.
Gas Piping System Inspection Certification
Learn about gas piping system inspection certification and Local Law 152 of 2016.
Gas Service and Billing
Request to start, stop, or reconnect gas service. Get billing or meter information.
Gas Station Complaint
Make a complaint about a gas station.
Gas Station Discharge Line Inspection
Schedule an inspection of a gas station discharge line.
GED and Literacy
Learn about the GED exam, including free classes and programs to help prepare.
Gender Pricing Complaint
Report a retail service establishment that charges men and women different prices for the same service.
General Contractor Registration
General contractors who build one-, two-, and three-family homes must register with the Department of Buildings (DOB) to obtain new building permits.
General Corporation Tax
File and pay the tax for corporations that do business, employ capital, own or lease property, or have offices in NYC.
General Vendor Distributor License
Apply for or renew a license to drive goods to a public space so they can be sold to a general vendor.
General Vendor License
Apply for or renew a license to sell or lease goods or services in a public space that is not a store.
GetCoveredNYC Health Insurance Application Assistance
Get information about free in-person enrollment assistance to find a health insurance plan.
Gifted and Talented Program
Learn about public school programs for gifted students.
Learn about public golf courses.
Good Choice Healthy Food Program for Distributors
Get help for food distributors to promote healthier products.
Goods or Services Delivery Complaint
Report a business that fails to deliver goods or services.
Learn how to contact New York State Governor Kathy Hochul or her staff.
Learn about tours and events on Governors Island in New York Harbor.
Gowanus Canal Construction Project
Learn about Gowanus Canal Construction Project. Report excessive or after hours construction noise.
Gracie Mansion Tour
Request a tour of Gracie Mansion.
Report graffiti. Learn about what your options are when someone else reports graffiti on your building.
Green Cart Permit
Learn about permits for mobile food carts that sell fresh produce in neighborhoods where healthy food is scarce.
Green Cart Rules
Learn about the rules for running a mobile fruit and vegetable cart.
Green Energy Training
Learn about training courses that teach how to make buildings more energy efficient.
Green Thumb Garden Program
Learn about the City's gardening program.
Greenmarkets and Farmers Markets
Find a greenmarket or farmers market and learn about available coupons.
Request a green space.
Gridlock Alert Days
Find out when heavy traffic is expected in Manhattan.
Grocery Store Sale Requirements
Learn about legal requirements and rights for grocery store owners and employees after the store is sold.
Groundwater Discharge Permit
Apply for a permit required to discharge groundwater into the City's sewer system.
Group Meals for Older Adults
Find places where group breakfast and lunch is served for people age 60 and older.
Grow a Small Business
Learn about FastTrac GrowthVenture, a program that helps business owners develop the skills needed to manage and grow their business.
Growing Up NYC
Learn about a website with information on programs, resources, and activities for New York City children.
Guard Dog Registration
Register a trained guard dog or report loss, theft, or transfer of ownership.
Learn about requirements for firearm licenses or permits for people traveling to New York.
Request or renew a firearms permit.
Report the sale or possession of an illegal gun.
Call 911 to report gunfire.
Gym or Health Spa Membership Complaint
Report a problem with a gym or health spa membership.
Get gynecology services.
Request testing and treatment for Hansen's Disease, also known as leprosy.
Call 911 to report any type of harassment, including sexual harassment, cat calling, and voyeurism.
Hart Island Cemetery
Learn about New York City's public cemetery.
HASA Broker Fee Assistance
Learn about the fee payment policy for brokers.
Call 911 to report a hate crime.
Hazard Analysis Critical Control Point Plan
Learn whether your food establishment needs a Hazard Analysis Critical Control Point Plan and how to create one.
Hazardous Material Inspection
Schedule an inspection of a hazardous materials storage container.
Learn about hazardous materials and how to dispose them.
HCR NYC Section 8 Voucher Waitlist Lottery
Learn about the New York State Homes and Community Renewal (HCR) 2021 NYC Section 8 voucher waitlist lottery application.
Learn about Head Start, which provides activities and educational programs for children ages three and four.
Health Academy Registration Assistance
Get help with the Health Academy Registration System.
Health and Mental Hygiene Literature
Get bulletins, posters, and other materials on personal and public health topics.
Health Care Advance Planning Health Bulletin
Get the Who Will Make Your Medical Decisions If You Can't health bulletin.
Health Care for Formerly Incarcerated People
Request health care coordination and services for incarcerated people leaving jail or prison and their families.
Health Care Provider Assistance
Get help if you're a doctor or health care professional.
Health Care Proxy
Get the form and guidelines for appointing someone to legally make healthcare decisions for you if you can't do it yourself.
Health Code Public Hearings
Learn about commenting on proposals to changes in the Health Code or attend public hearings.
Health Department Online Licensing
Get technical assistance or PINs for Health Department online licenses and permits.
Health Department Violation Correction
Learn how to correct a violation issued by the Department of Health and Mental Hygiene (DOHMH).
Learn about public health insurance programs and services for adults, children, seniors, and people with disabilities.
Health Insurance for Children
Learn about health and dental insurance for children, and assistance for services from the New York City Early Intervention Program.
Health Insurance for People with Disabilities
Learn about insurance coverage, financial assistance programs, and benefits for people with disabilities.
Health Insurance for Seniors
Get help with understanding Medicare, Medicaid, and comparing plan choices.
Learn about keeping a personal health record.
Health Research Training Program
Learn about the Health Research Training Program (HRTP) internship program.
Get locations, hours, and contact information for a clinic to get a low cost health screening for diabetes, heart disease, and other chronic diseases.
Health Services for Women
Get a mammogram, prenatal care, preventative care, or health screenings for women.
Health Survey 50
Learn about the City's Health Survey 50.
Learn about reducing health hazards at home.
Healthy Weight for Children Booklet
Get a booklet with information for parents about helping their children get to a healthy weight.
HEAP Cooling Assistance
Apply for HEAP Cooling Assistance to see if you qualify for an air conditioner or fan.
HEAP Energy Assistance
Get help with HEAP, paying for heat, utilities, and boiler repairs for low-income households and public assistance recipients.
Heart Age Calculator
Calculate your heart age and find low cost resources to improve your health.
Heat Complaint in a Commercial Building
Report a heat problem in a commercial or public school building.
Heat or Hot Water Complaint in a Residential Building
Report a problem with heat or hot water in a residential building.
Heating or Ventilation System Permit
Apply for a permit to install or alter a heating or ventilation system.
Get tested, vaccinated, or treated for hepatitis.
High Blood Pressure
Learn about blood pressure health and where to get free blood pressure testing.
High Line Art Installation
Learn about Sam Durant's artwork, Untitled (drone), on display at the High Line park.
High School Enrollment
Learn about enrollment for high school students.
High School Work-Based Learning
Request help with job opportunities for high school juniors and seniors.
Higher Education Complaint
Make a complaint about a school of higher education.
Highway Fence Complaint
Report a problem with a fence on a highway.
Report a large amount of water on a highway.
Highway Line Marking Complaint
Report missing, faded, or obscured traffic lines on a highway.
Highway Plate Complaint
Report a shifted, missing, or broken steel plate on a highway.
Highway Resurfacing Request
Report a segment of a New York City highway in need of paving.
Highway Sign Complaint
Report a highway sign is blocked, damaged, dangling, missing, or inaccurate or an overhead electronic sign that is damaged or inaccurate.
Learn about resources that help businesses hire qualified workers.
Historic Birth, Death, or Marriage Record
Request birth certificates from before 1910, death certificates from before 1949, or marriage records from before 1950.
Learn about historical societies.
HIV and AIDS Report
Get a copy of the NYC Commission on HIV and AIDS Report.
HIV and AIDS Services
Get help for people with HIV or AIDS.
Learn about HIV prevention, PrEP, and PEP.
HIV Test and Treatment
Get HIV and AIDS counseling, testing, and treatment services.
Hoisting and Rigging Permit
Apply for a permit for hoisting and rigging.
Hoisting Machine Operator License
Apply for the license to operate a hoisting machine.
Holiday Shopping Tips
Get consumer tips for smart holiday shopping.
Get in-home care for Medicaid recipients, seniors, and others.
Home Care Complaint
Report a problem with home care services.
Home Delivered Meals for Older Adults
Schedule, cancel, or report a problem with home delivery of meals for people age 60 and older.
Home Heating Oil Company Complaint
Report a home heating oil business that imposes illegal credit terms, issues an improper contract or receipt, or shortchanges the amount of oil dispensed.
Home Improvement Contractor Complaint
Make a complaint about a home improvement contractor working on residential property.
Home Improvement Contractor License
Apply for or renew a license to do construction or repair work at residences.
Home Improvement Contractor License Check
Find out if a contractor is licensed by the Department of Consumer Affairs.
Home Improvement Permit
Learn what kind of building construction projects and alterations require permits.
Home Improvement Salesperson License
The City no longer requires a home improvement salesperson license.
Home Improvement Tips
Get tips for working with home improvement contractors.
Home Instruction and Schooling
Find out if a student qualifies for medically necessary instruction at home or apply to educate a child at home.
Learn about becoming a New York City homeowner.
Home Repair Assistance for Seniors
Learn about free home repair for a low-income or moderate-income senior age 60 and older.
Home Support Unit
Learn how landlords, brokers, and property managers can lease vacant apartments to qualified New Yorkers receiving rental assistance.
HOME Tenant-Based Rental Assistance Program (TBRA)
Get help for current HOME TBRA tenants, participants, and landlords.
Home Water Assistance Program
Learn about a water and sewer bill program that offers a credit for certain low-income homeowners. Learn about pilot lead service line replacement program.
Get help for a homeless person.
Homeless Drop-In Centers
Get hot meals, clothing, and social services for homeless people living on the streets.
Report a homeless encampment.
Homeless Outreach Population Estimate (HOPE)
Volunteer to count New Yorkers living on the streets.
Homeless Person or Family Contact
Contact a homeless adult or family in a shelter.
Homeless Shelter Aftercare
Get help for people previously in homeless shelters to keep their permanent housing.
Homeless Shelter Complaint
Make a complaint or comment about a homeless shelter.
Homeless Shelter Resident Assistance
Get help for homeless people who is currently in the shelter system, including medical concerns.
Apply for homeless shelter intake.
Homeowner and Mortgage Relief Scams
Learn about homeowner and mortgage relief scams.
Homeowner Help Desk
Central Brooklyn, Southeast Queens, and North Bronx homeowners can get help with issues, including mortgage fraud or scams, unmet repairs, and foreclosure.
Homeowner Repair Grants and Loans
Learn about home repair grant and loan programs.
Hookah Warning Signs
Order warning signs for permitted non-tobacco hookah establishments.
Horse Drawn Cab Business Complaint
Make a complaint about a horse drawn carriage driver or business.
Horse Drawn Cab Driver License
Apply for or renew a license to drive a horse drawn cab that is for hire to passengers.
Horse Drawn Cab License
Apply for or renew a license to own a horse drawn cab that is for hire to passengers.
Horse Drawn Carriage Handling Course
Learn about courses for horse drawn carriage drivers.
Horse Race Admissions Tax
Learn about the tax on the admission price of horse racing tickets.
Horse Racing License
Apply for required horse race licenses.
Horse Stable Permit
Apply for or renew a permit to run a horse stable.
Horseback Riding Trails
Learn about horseback riding trails run by the City.
Hospital or Clinic Complaint
Report a problem with a hospital or clinic in New York State.
Get locations and contact information for public hospitals.
Report a contract or billing issue or undisclosed service disruption at a hotel.
Hotel Room Occupancy Tax
Get help with the hotel room occupancy tax.
Housing Code Enforcement Notices for Residential Property Owners
Learn about recent laws, rules, and programs that may affect residential property.
Housing Court for Tenants and Landlords
Learn about assistance for landlords and tenants with ongoing disputes, including eviction.
Housing Information Guide Notice
A notice for property owners that must be posted in all residential properties with three or more units to inform tenants of the ABCs of Housing guide.
Housing Information Guide Notice Not Posted
Report a residential building owner for not posting a Housing Information Guide Notice.
Housing Options for Older Adults
Learn about housing options for people age 60 and older.
Housing Resources for People with Disabilities
Learn about housing online resources, services, and benefits for people with disabilities.
Housing Rules for Owners and Tenants
Get rules, regulations, and the ABCs of Housing guide for owners and renters of apartments in New York City.
Housing Used for Short-Term Rental (Vacation Rentals or Illegal Home-Sharing)
Report a location that is being used as a hotel, for vacation rentals, or for rentals of fewer than 30 days.
Learn about traffic lanes designated for buses and passenger vehicles with multiple people.
Report the use of a hoverboard, which is a motorized self-balancing scooter.
HPD Building Information and Code Enforcement Borough Service Centers
HPD Building Information online. HPD Code Enforcement Borough Centers information by phone and in person for violations, complaints, property registrations
HPD Section 8
Learn about the Department of Housing Preservation and Development (HPD) Section 8 Program, also known as the Housing Choice Voucher (HCV) program.
HPD Section 8 for Property Owners
Get help for property owners who rent or want to rent to Section 8 clients.
HPD Section 8 for Tenants
Get help for tenants already receiving Section 8 assistance from the Department of Housing Preservation and Development.
HPD Section 8 Fraud
Report tenant or landlord fraud in the HPD Section 8 program.
HPD Section 8 Housing Quality Standards (HQS) Inspections
Learn about Housing Quality Inspections for HPD Section 8.
HPD Violation Removal for Property Owners
Correct or clear a violation from the Department of Housing Preservation and Development.
HRA Rental Assistance Programs for Landlords
Get help with City rental assistance programs, including apartment registration, tenant disputes, and payment issues.
Learn about residential buildings that are offered for sale to the public by the Department of Housing and Urban Development.
Human Papillomavirus (HPV)
Get a human papillomavirus (HPV) health bulletin.
Human Rights Outreach
Learn about Commission on Human Rights public programs and published materials.
Report the recruiting, transporting, selling, or buying of people to exploit them. Get support and social services for victims.
Hunting and Fishing License
Apply for a hunting and fishing license.
Learn what to do when the Mayor issues an evacuation order for those living in hurricane evacuation zones.
Learn about hurricane preparation and find out if you are in an evacuation zone.
Hurricane Sandy Property Tax Relief
Get long-term property tax relief for property damaged by Hurricane Sandy.
Hurricane Sandy Recovery
Learn about Hurricane Sandy Recovery programs and requirements.
Ice Skating Rinks
Find a public ice skating rink.
Report identify theft or get tips for consumers and businesses about preventing it.
Report a vehicle parked with its engine running for more than three minutes. Learn how to file a Citizen's Air Complaint.
Learn about the benefits of having an IDNYC card.
IDNYC Card Corrections, Changes, and Lost Cards
Get help with updating IDNYC card information or replacing a lost or damaged card.
IDNYC Complaints, Status, and Questions
Get information about IDNYC issues, status of an application, and their Mobile Enrollment Center.
IDNYC Documents Required to Apply
Get information about required documents to prove identity and New York City residency when applying for IDNYC.
IDNYC Municipal ID Card
Learn about New York City's IDNYC municipal identification card for people who live in one of the 5 boroughs of New York City.
Report a person selling or keeping a wild or illegal animal as a pet.
Report past or chronic dumping on public property.
Illegal Eviction or Lockout
Call 911 to report an eviction that was not performed by a NYC Marshal or Sheriff.
Report a non-emergency vehicle parked illegally on public property, improper parking permit use, or overnight commercial parking on residential street.
Learn about services and benefits available to immigrants.
Immigrant Business Services
Learn about free services for immigrant business owners in multiple languages.
Report individuals or businesses that target and exploit immigrants through fraudulent schemes or scams.
Immigration and Citizenship
Learn about immigration and citizenship applications, resources, and services, including ActionNYC immigration legal help.
Immigration and Customs Enforcement (ICE) Raids
Learn about your rights as an immigrant and assistance in dealing with ICE.
Immigration or Naturalization Record
Get a record of immigration for the years between 1820 and 1982. Get a record of naturalization (citizenship) for the years between 1800 and 1959.
Immigration Service Provider Complaint
Make a complaint about a business that provides immigration services.
Immigration Service Provider Consumer Guide
Get a consumer guide that describes what an immigration service business can and cannot do.
Get a copy of an immunization record.
In Rem Foreclosure
Learn about the In Rem Foreclosure process for property.
Incarcerated Person Account
Learn how to deposit money into an Incarcerated Person Fund Account.
Incarcerated Person Enrollment or Student Record
Request enrollment in school on Rikers Island or get copies of a former incarcerated person's student records.
Incarcerated Person Item Delivery
Learn how to mail or bring items to an incarcerated person.
Incarcerated Person Jail Release Services
Get social services and health care for recently-released incarcerated people.
Incarcerated Person Location and Information
Learn about an incarcerated person's location, ID numbers, charges, court date, bail, mailing address, and release date.
Incarcerated Person Medical Concern
Get medical attention for an incarcerated person in Department of Correction custody.
Incarcerated Person Notification or Visit for Family Illness or Death
Request permission for an incarcerated person to attend a family emergency or notify an incarcerated person that a family member died or is seriously ill.
Incarcerated Person Property Pickup
Learn how to pick up personal items or money at a Department of Corrections facility. Schedule a property pickup appointment for an incarcerated person.
Incarcerated Person Visit
Learn about visiting an incarcerated person, including visitor rules, visiting schedule, travel directions, and the Rikers Visit Bus.
Income Savings Program for Homeless Families
Learn about the requirement for families to save money while living in a homeless shelter.
Income Savings Program for Homeless Individuals
Learn about the requirement for single adults to save money while living in a homeless shelter.
Independent Living Centers
Learn about centers that offer services for people with disabilities.
Indoor Air Quality
Report a problem with indoor air quality and learn how to improve air quality in your home.
Industrial and Manufacturing Business Assistance
Get help starting, running, or growing an industrial or manufacturing business.
Industrial Laundry Delivery License
Apply for or renew a license to transport laundry between commercial clients and industrial laundries.
Industrial Laundry License
Apply for or renew a license to give laundry services to commercial clients or if your laundry facility is maintained in a commercial establishment.
Industrial Waste Discharge Permit
Apply for a permit required to legally discharge industrial waste into public sewers.
Industrial Work or Air Pollution Control Equipment Permit or Certificate
Apply for a required permit for the legal installation or registration of air pollution control equipment.
Injured or Sick Animal
Get help for an injured or sick animal.
Make a complaint about a health, car, home, life, or property insurance company.
Intercity Bus Permit
Apply for a permit to operate an intercity bus.
Interim Flood Protection Measures Program
Learn about the program to protect critical facilities, infrastructure, and low-lying areas throughout the city from flooding caused by a hurricane.
International Affairs Community Assistance
Get help for diplomats, consular officers, United Nations staff members, City Agencies, government officials, and international businesses.
Internet Scam Guide
Get consumer information on how to avoid internet scams.
Internet Service or Online Business Complaint
Report a problem with an online business or online service that wasn't delivered.
Learn about internship programs and opportunities.
Invasive Plant Species
Learn about and report invasive plant species.
Invite the Mayor to an Event
Learn about how to invite the Mayor to an event.
Report someone impersonating an IRS employee.
Jail System Complaint
Report a problem with the New York City jail system, including threats to incarcerated people.
Janitor or Super Not Available
Report a residential building's janitor or super who is not available.
Report a problem with a jeweler.
Learn about the Federal Job Corps program.
Job Placement and Training for NYCHA Residents
Request education, training, and job placement assistance if you're a NYCHA resident.
Learn about job training programs for in-demand occupations.
Job Training and Placement for Foreign-Born New Yorkers
Get help for foreign-born jobseekers with training, finding public benefits, and job placement.
Job Training and Placement for Older Adults
Learn about employment programs for older adults.
Job Training and Placement for Veterans
Help for veterans and their spouses with job search, resumes, interviews, training and job placement.
Job Training Grants for Businesses
Learn about grants to help businesses with employee training.
Job Training Grants for Workers
Learn about Individual Training Grants that help pay for tuition, registration, testing, and books for in-demand training programs.
Report misconduct by a judge.
Learn about City, State, and Federal jury duty.
Learn about or make a complaint about juvenile detention programs and centers.
Juvenile Fire Setters Intervention
Learn about a program designed to identify at-risk children who have an unusual interest in fire.
Juvenile Probation Supervision
Get information for and about young people who have been placed on probation.
K2 Materials Flyer
Get printed materials that explain the risks of using K2.
Learn about enrolling in a public school kindergarten program.
Know Before You Enroll Tips
Learn about consumer protection tips for adults considering a school or training program.
Know Your HIV Status Health Bulletin
Get the Stop HIV in NYC: Know Your HIV Status" health bulletin.
Know Your Zone
Find out if you're in one of the City's hurricane evacuation zones.
Konekte avèk NYC311 an Kreyòl Ayisyen
Konekte avèk NYC311 an Kreyòl Ayisyen
Learn about the rules that apply to workers and their employers and report unfair or illegal practices.
Land Use and Development Appeal
Appeal land use and construction laws for a specific site or project.
Landlord Rental Assistance Program (LRAP)
Learn about rental assistance for landlords whose tenants are unwilling to apply for the Emergency Rental Assistance Program (ERAP).
Apply to make a historic building or site a landmark.
Landmark Building Alteration Permit
Apply for a permit to repair and alter a landmark building or site.
Landmark Building Complaint
Report the alteration of landmark buildings without permission.
Landmark Building Restoration Grant
Learn about funding to restore landmark buildings.
Learn about New York City landmarks and historic sites.
Landscaper Waste Requirements
Learn about yard waste disposal rules for landscapers.
Make a complaint about a self-service laundromat or a business that washes clothes.
Make a complaint about a lawyer, including an unlicensed lawyer.
Report a business that does not provide the terms of a layaway plan.
Lead in Drinking Water
Get a kit to test drinking water for high levels of lead and tips to reduce lead exposure.
Learn about the lead law and get a copy of the Childhood Lead Prevention Act.
Report lead paint, peeling paint, or lead dust due to construction. The City will send an inspector where applicable.
Lead Paint Repair Grant
Learn about financial assistance to make lead paint repairs.
Learn about lead poisoning, lead poisoning prevention, and lead paint repair.
Lead Safety for Landlords and Construction Professionals
Learn about safe lead paint work practices for landlords and construction professionals.
Leaf and Yard Waste Disposal
Learn how to get rid of leaves, grass clippings, and small twigs.
Learn & Earn Program
Get help for high school juniors and seniors with graduating and preparing for employment, college, or both.
Get health information and treatment referrals for adults and children with learning disabilities.
Lease or Buy City Property
Learn about renting or purchasing City-owned property for private use.
Get a lawyer referral, free legal services, and answers to questions about the law and courts. Connect with Tenant Helpline for advice and assistance.
Legal Assistance and Inquiries for Older Adults
Learn about legal service providers that provide free legal assistance specifically for seniors.
Learn about Legionnaires' disease or Legionellosis, a type of pneumonia.
Learn about Leptospirosis, a bacterial disease associated with rat urine.
Letter of Incarceration
Request jail release or discharge papers for former or current incarcerated people to document the time in jail.
Call 911 to report a lewd act done in public or where others are forced to see it.
LGBTQ Runaway and Homeless Youth Report
Request for the report by the Commission for Lesbian, Gay, Bisexual, Transgender and Questioning Youth.
LGBTQ Services and Resources
Learn about services and resources for lesbian, gay, bisexual, transgender, and queer or questioning (LGBTQ) individuals, parents, and youth.
Find a public library.
Licensed Home Improvement Contractor Bumper Sticker
Request a bumper sticker for home improvement contractors with valid licenses only.
Learn about tax liens placed on properties for unpaid property taxes, water and sewer bills, and other charges and how to avoid the lien sale.
Make a complaint about a lifeguard.
Lifestyle Medicine Program
Learn about the Lifestyle Medicine Program.
Light from Parking Lot Complaint
Report bright lights from a parking lot shining into an apartment or building. The City does not accept complaints about bright lights from residences.
Learn about LinkNYC or report a problem with a LinkNYC kiosk.
Liquor License Tax
Learn about the Retail Beer, Wine and Liquor License Tax.
Lithium-Ion Battery Safety
Learn the guidelines for storing, charging, and getting rid of lithium-ion batteries. Report someone not following guidelines or counterfeit batteries.
Litter Basket Complaint
Report a public trash can that is missing, overflowing, or being misused.
Litter Basket Request
Suggest a location for a new or replacement public litter basket.
Litter on Highway
Report litter, debris, or garbage alongside or on the roadway of a highway.
Report a location that is the target of chronic littering.
Request for a copy of the Your Liver Keeps You Healthy Health Bulletin.
Register as a lobbyist.
Locally Based Enterprises (LBE) Program
Learn about a certification program for small construction and construction-related firms that want to do business with the City of New York.
Locksmith Apprentice License
Apply for or renew a license to train to be a locksmith.
Make a complaint about a person who repairs, installs, services, or inspects locks and similar devices.
Apply for or renew a license to repair or install locks.
Get help with resolving disputes between loft tenants and owners.
Loft Law Application
Apply for a building to become an Interim Multiple Dwelling.
Loft Law Enforcement
Learn about enforcement of the loft law.
Long Island Rail Road
Get information or make a complaint about the Long Island Rail Road (LIRR).
Report loose syringes or needles on public property.
Lost Item in Sidewalk Grating
The City does not retrieve items that have fallen into sidewalk gratings.
Lost Item in Trash
Report an item lost in trash that has been collected by the Department of Sanitation.
Lost or Found Property
Report lost or found property.
Lost or Seized Pet
Get help for an owner whose pet is lost or has been seized by the police or the Animal Care Centers.
Love Your Block
Learn about grants for community groups to beautify their neighborhoods.
Love Your Local Program
Learn about a program that helps small businesses.
Low Income Household Water Assistance Program (LIHWAP)
Learn how low-income households can get help to pay for water and sewer services.
Made in New York Incentive Program
Learn about the Made in New York Incentive Program for film and television productions.
Made In New York Production Assistant Program
Get training for people who want to work full-time as a production assistant in New York City.
Make NYC Your Gym Health Bulletin
Get a health bulletin which describes convenient ways to engage in low-cost fitness activities in New York City.
Get locations of public hospitals or clinics offering mammograms and breast examinations.
Managed Care Complaint
Report a problem with medical treatment received from managed care plans.
Manhattan Resident Parking Tax Exemption
Learn about the tax exemption for Manhattan residents who rent long-term parking spaces.
Manhole Cover Complaint
Report a missing, sunken, raised, damaged, noisy, or steaming manhole cover.
Report a manhole that is overflowing with water or sewage.
Manhole Installation Permit
Learn about required permit for manhole installations.
Call 911 to report the sale of cannabis (marijuana) at an outside location.
Marijuana Use by a Minor
Call 911 to report the use of marijuana by a minor under the age of 21.
Find a marina to dock and moor a boat.
Learn about getting married at the City's Clerk Office.
Marriage in a Foreign Country
Get a Certificate of Non-Impediment, which may be required to marry in a foreign country.
Get a marriage license, which is required to get married in New York State.
Marriage Officiant Registration
Register to perform marriage ceremonies in New York City.
Get a copy of a marriage record or make a correction.
Get a marriage registration certificate, the official documentation of a wedding.
Material and Equipment Acceptance Application
Get an application for material and equipment acceptance.
Mattress or Box Spring Disposal
Learn how to get rid of a mattress or box spring.
Submit opinions and suggestions for the Mayor, including those about City government processes. Sign up for email or text updates from Mayor Adams.
Mayor's Management Report (MMR)
Learn about City agency performance.
Learn about measles and measles vaccination.
Mechanical Sprinkler or Standpipe Inspection
Schedule an inspection of a mechanical sprinkler or standpipe.
Mediating Establishment and Neighbor Disputes (MEND) NYC
Free mediation service dedicated to resolving quality of life disputes between restaurants, bars, and nightlife establishments and their neighbors.
Get free and confidential help to resolve a dispute.
Get help with Medicaid, which is free health insurance coverage for eligible adults and children.
Make a complaint about Medicaid.
Medical Alert Device for Older Adults
The City does not provide recommendations for medical alert devices.
Medical Device Complaint
Report a problem with quality or danger of medical device or machine.
Call 911 to report any type of medical or health related emergency.
Medical Facility Vital Event Registration
Get forms used by medical facilities to register births, deaths, and terminations of pregnancy.
Request a medical or health care record.
Medical Records for Currently or Formerly Incarcerated People
Get medical records for currently or formerly City jail incarcerated people.
Medical Transportation for Medicaid Clients
Learn about transportation to medical appointments for people who have Medicaid.
Medical Waste Disposal
Learn how to get rid of medical waste, including syringes and lancets.
Learn about a health insurance program for seniors age 65 and over and people with disabilities. Get assistance with enrollment, coverage, and billing.
Medicare Fraud or Abuse
Report possible Medicare fraud.
Learn about invasive meningitis (meningococcal disease).
Mental Health Care for Formerly Incarcerated People
Learn about mental health services for people released from City jail.
Mental Health Patient Not Following Treatment Plan
Get help for mental health patients not following their treatment plans.
Mental Health Services for Older Adults
Learn about mental health services for people age 60 and older.
Metal Detector Permit
Apply for a permit to use a metal detector in specific parks and beaches in the City.
Get information or make a complaint about the Metro-North Railroad.
Middle East Respiratory Syndrome (MERS)
Learn about novel coronavirus associated with living in or traveling to the Middle East.
Middle School Enrollment
Register for middle school or learn about the admissions process.
Military Discharge or Separation Documents
Get military discharge or separation documents for a veteran.
Military Draft Registration
Register to be eligible for the military draft, in case a draft becomes necessary.
Military Family Emergency Communication
Learn about communication to and from families of active military personnel.
Report a problem with self-storage unit.
Minority and Women-Owned Business Enterprise (M/WBE) Program
Learn about a certification program for minority and women-owned businesses that want to do business with New York City.
Missed Trash, Recycling, or Compost Collection
Report waste that was not picked up on your service day or at a scheduled appointment.
Call 911 to report someone who may be missing, abducted, or kidnapped. Check if a missing person has been found.
Learn about renting or buying an apartment in a Mitchell-Lama building.
Mobile Recreation Van
Learn about a program which provides recreation for public events hosting 50 or more children.
Mobility Management Guide
Get a guide to accessible transportation services, programs, and resources for older adults and people with disabilities.
Mold Cleaning and Health Guidelines
Learn about the health effects of being exposed to mold.
Report mold in an apartment, loft, commercial, or abandoned building.
Money Transmitter Complaint
Report a problem with a licensed money transmitter business.
Get information about symptoms, prevention, and other health guidance for monkeypox (mpox).
Mortgage or Loan Company Complaint
Report a problem with a mortgage or loan company.
Learn about spraying schedules and preventing mosquitoes by getting rid of standing water. Report an unusual number of mosquitoes during Mosquito Season.
Motion Picture Projectionist License
The City no longer requires a license to operate a motion picture projection machine.
Motor Vehicle Inspection License
Apply for a license to inspect motor vehicles and related equipment.
Movie Theater Complaint
Report a movie theater not using open captions or other problems.
Moving Company Complaint
Report a problem with a moving company.
Multifamily Building Capital Improvement Loans
Learn about loans for moderate or substantial rehabilitation of multifamily (3 units or larger) rental buildings.
Multi-Family Water Assistance Program (MWAP)
Learn about a program that gives water and sewer bill credit to eligible HPD or HDC-assisted multifamily buildings.
Municipal Water Finance Authority
Learn about the New York City Municipal Water Finance Authority.
Learn about museums.
Musician or Performer Permit
Apply for a permit to perform in subways, streets, parks, and ferry terminals.
Learn how New Yorkers can easily search, apply for, and track City services and benefits.
Get online help for starting and operating a business in New York City.
Nail Salon Odor
Report a smell coming from a nail salon.
Order a poster of a person with their story of using Naloxone to save someone who was overdosing.
Learn how to change your legal name with the court.
National Gas Price Trends
Learn about national trends in gas prices.
National Service Program
Learn about National Service programs.
Naturally Occurring Retirement Community (NORC) Complaints
Make a complaint about social services provided in a Naturally Occurring Retirement Community (NORC).
Learn about nature centers in parks.
Nawiąż kontakt z NYC311 po polsku
Nawiąż kontakt z NYC311 po polsku
The City does not accept complaints about body or cooking odor from a residence.
Neighborhood Area Map Complaint
Report a local neighborhood area map sign in need of repair.
Neighborhood Challenge Innovation Grant
Learn about a competitive grant competition for New York City Community Based Development Organizations (CBDOs).
New Family Home Visits
Learn about a program that provides home visits from trained health workers to an expectant or new parent who has recently given birth.
New Jersey Transit
Get information or make a complaint about the New Jersey Transit bus and train system.
New York City Counties
Get the county names of the Bronx, Brooklyn, Manhattan, Queens, and Staten Island.
New York City Housing and Vacancy Survey (NYCHVS)
Learn about the 2023 NYC Housing and Vacancy Survey (NYCHVS) conducted by the US Census Bureau.
New York City Tourism + Conventions Business Membership
Learn about the benefits of New York City Tourism + Conventions membership for businesses.
New York Mets
Learn about the New York Mets, including schedule and ticket information.
New York Police Department (NYPD)
Learn about the New York Police Department.
New York Police Department Youth Program
Learn about the Youth Police Academy.
New York State DREAM Act
Learn about a new state law that allows more people to access state financial aid.
New York State Licensed Professional or Business Complaint
Report a problem with a New York State Department of State licensed professional or firm.
New York State Professional or Business License or Permit
Find out if you need a New York State license, permit or certification to perform your job and learn how to apply.
New York Water Taxi
Learn about or report a problem with New York Water Taxi.
New York Waterway Ferry
Learn about or report a problem with New York Waterway Ferry.
New York Yankees
Get schedule, ticket, and stadium tour information for the New York Yankees and Staten Island Yankees.
Newborn Home Visit
Learn about free home visits by health professionals to newborns and their parents.
Newspaper Box Complaint
Report a problem with a newsrack.
Request for information and registration forms for newsrack owners or operators.
Make a complaint about a booth that sells newspapers and magazines.
Apply for or renew a license to sell newspapers and magazines from a stand on a public sidewalk.
Information about Newtown Creek Nature Walk and Visitor Center.
No Penalty Boiler Inspection
DOB's No Penalty Safety Inspection Program for boilers.
No Penalty Deck and Porch Inspection
Request a free deck and porch inspection for a property owner.
No Penalty Facade Inspection
DOB's No Penalty Safety Inspection Program for facades.
No Penalty Private Elevator Safety Inspection
A No Penalty Safety Inspection Program for private elevators, dumbwaiters, platform lift, and stairway chair lifts.
No Penalty Retaining Wall Inspection
Request a free retaining wall inspection for a property owner.
No Penalty Sign Inspection
Request a free no-penalty sign inspection for a property owner.
No Smoking Sign
Order a No Smoking and Electronic Cigarette Use sign.
No Water, Low Water Pressure, or Water Temperature Complaint
Report no water, water pressure, or temperature problems.
Learn about the noise code, noise safety, and current noise reduction projects.
Noise from Air Conditioner or Ventilation Equipment
Report noise from an air conditioner, ventilation equipment, or exhaust device.
Noise from Airplane
Report noise from an airplane.
Noise from Alarm
Report an alarm in progress or an alarm that goes off too often or for too long.
Noise from Bar, Club, or Restaurant
Report noise, including music, coming from a bar, club, or restaurant.
Noise from Boat
Report noise from a boat.
Noise from Construction
Report noise from street or building construction, including jackhammer noise.
Noise from Dog or Other Animal
Report noise from a dog or other domestic animals.
Noise from Factory
Report noise from a factory, power plant, or other industrial facility.
Noise from Garbage Truck
Report noise from a City-owned garbage truck or a private carter.
Noise from Helicopter
Report noise from a helicopter.
Noise from House of Worship
Report noise from inside a house of worship.
Noise from Ice Cream Truck
Report music from an ice cream truck that isn't moving.
Noise from Intercity or Interstate Bus
Report noise from an intercity or interstate bus.
Noise from Large Party or Crowd
Call 911 to report a large, loud party that has potential for danger.
Noise from Lawn Equipment
Report noise from lawn care equipment.
Noise from Neighbor
Report a noisy neighbor.
Noise from Park
Report noise from a park.
Noise from Store or Business
Report noise from a store or commercial location.
Noise from Street or Sidewalk
Report noise from the street or sidewalk.
Noise from Vehicle
Report noise from a vehicle, including horn honking, engine idling, or loud music.
Non-Driver ID Card
Apply for, renew, replace, or update a non-driver photo ID card, also known as a New York State ID.
Get help with credit, funding, office space, tax credits, training and other assistance for non-profit organizations.
Non-Residential Building Maintenance Complaint
Report a maintenance problem in a commercial or non-residential building.
Non-Retail Food Processing Establishment Permit
Apply for or renew a permit to process, prepare, store, or pack food not given or sold directly to customers.
Non-Tobacco Hookah Permit
Get a permit to serve non-tobacco hookah products.
Notary Public Tips
Learn about the difference between a Notary Public and a Notario Publico.
Sign up to get messages about emergency events and important City services.
Nurse Licensing Exam Preparation for Immigrant Nurses
Learn about a free training program that helps immigrant nurses prepare for and pass the nurse licensing exam.
Nurses for Pregnant People and Teens
Request for a free nurse home visit or parenting education for a low-income, first-time pregnant person or teen.
Nursing Home Complaint
Report a problem with a nursing home care.
NY Connects Long Term Care
Get information about choices for living at home or in a long term setting for seniors, and for children and adults with a disability.
NYC 988 and Mental Health Support
Get free, confidential help with mental health or substance abuse issues, including crisis services and treatment referrals.
Learn about the NYC Accelerator Program, which help building owners make energy and water efficiency improvements.
NYC Building Operator Training
Learn about a free training for building operation and maintenance staff of small to mid-sized multifamily buildings.
NYC Business Express Service Team (BEST)
Learn about an interagency initiative led by the Department of Small Business Services (SBS) to help businesses reopen and navigate City regulations.
Learn about health care services for New Yorkers who cannot afford insurance or are not eligible for it.
NYC Compost Project
Learn about compost-related workshops and classes.
Request NYC Condoms or report an issue.
NYC CoolRoofs Job Training and Placement
Learn about a program that provides training and pay to install cool roofs and low- or no-cost cool roof installation for eligible building owners.
Get information about NYC Ferry, including routes, fares, and rules. Make a complaint or report a lost item.
NYC Food Standards
Learn about the standards for food in New York City.
NYC Green Infrastructure Plan
Learn about a multiagency effort to design, construct, and maintain sustainable green infrastructure practices, such as green roofs and rain gardens.
Get public data from New York City agencies and other City organizations.
NYC Parks Stewardship Program
Learn about how to volunteer to work on protecting, restoring and expanding New York City's green spaces.
NYC Radio and Television
Get information or make a complaint about NYC Media Group's television and radio shows.
NYC Rent Guidelines Board Housing Report
Get housing reports from the New York City Rent Guidelines Board.
NYC Schools Account
Learn about the NYC Schools Account system.
NYC Secure Mobile App
Get a free app to protect you from malicious cyber activity on mobile devices.
NYC Small Business Support Center
Find a center offering support to start and run a small business.
NYC Visitor Information
Get information for tourists and other visitors about New York City hotels, restaurants, attractions, and events.
Learn about 311, New York City's one-stop shop for government information and non-emergency services.
Learn how to sign up for an online account to create and track NYC311 Service Requests. Get help with an account issue.
Get the NYC311 app for an iPhone, iPad, or Android.
NYC311 Content API
Learn about the 311 Application Programming Interface (API).
Give feedback on the service provided by NYC311 and its employees.
NYC311 Language Access
Learn how to connect with NYC311 in Arabic, Bengali, Chinese, French, Haitian Creole, Korean, Polish, Russian, Spanish, or Urdu.
NYCHA Borough Management Office
Get additional assistance if you are a New York City Housing Authority tenant.
NYCHA Community Service Requirement
Get information about community service requirements for New York City Housing Authority residents.
NYCHA Emergency Transfer
NYCHA Emergency Transfer information for victims of domestic violence, sexual abuse, or intimidation.
NYCHA Fees and Charges
Learn about NYCHA fees and charges for parking, appliances, and repairs.
NYCHA Pet Policy
Learn about NYCHA's pet policy. Report a person breaking the rules.
NYCHA Public Housing and NYCHA Section 8
Apply for NYCHA public housing or check application status. Learn about NYCHA Section 8 Program.
NYCHA Public Housing Maintenance Complaint
Report a maintenance problem in a New York City Housing Authority apartment, building, or public space.
NYCHA Public Housing Section 8 for Landlords
Get help for current NYCHA Section 8 landlords.
NYCHA Public Housing Section 8 Fraud
Report tenant or landlord fraud in public housing or the NYCHA Section 8 program.
NYCHA Rent Payment
Learn about the different ways to make NYCHA rent payments.
Oath of Office
Learn about filing an Oath of Office.
Obscured License Plate Complaint
Report a vehicle with a covered license plate.
Offensive Sexual Material
Report obscene sexual material displayed at a newsstand or other public location.
Off-Hour Delivery Program
Learn about the program that encourages delivery of goods in specific neighborhoods between 7 PM and 6 AM.
Oil Burning Equipment Installer Complaint
Report a problem with a licensed oil burning equipment installer.
Report an automotive, heating, or industrial oil spill on a street or in a facility, apartment building, or private home.
Older Adult Center Complaint
Report a problem with an older adult center.
Older Adult Centers
Find older adult centers (also known as senior centers) with programs and services for New Yorkers ages 60 and older.
Older Adult-Kinship Caregiving Support
Get referrals for support and services for family or friends caring for an older adult, or for older adults caring for a person of any age.
Older Adults Support
Learn about services for older adults and their caregivers.
One Shot Deal
Learn about short term emergency financial assistance for people in need.
Online or Mail Order Complaint
Report a problem with an online or mail-order business.
Open Flame Inspection
Schedule an inspection for an open flame permit.
Learn how restaurants can add outdoor seating on sidewalks and streets.
Learn how ground-floor businesses can sell goods and offer services on sidewalks and streets.
Learn about the program that transforms streets into open public space for pedestrians, cyclists, and school activities.
Opioid Overdose Prevention
Get information and referrals for preventing opiate overdose.
Opioid Overdose Prevention Poster
Get an Opioid Overdose Prevention Poster.
Oral and Dental Health
Learn how to prevent tooth decay and gum disease and get tips on keep your mouth healthy.
Order of Protection
Learn about how to file an Order of Protection to limit the behavior of someone who harms or threatens another person.
Report organized crime.
Other Ways to Graduate High School
Learn about alternate programs and opportunities available to help graduate high school.
Outdoor Air Quality
Learn about Air Quality Action Day health advisories and current AQI. Get tips to reduce and protect yourself from air pollution.
Outdoor Dining Complaint
Report a problem with an outdoor dining structure or a restaurant or bar offering outdoor dining without authorization.
Learn how schools and day care centers can use City streets, play yards, and parks for classes.
Out-of-School Youth Job Training and Placement
Learn about employment programs and opportunities for out-of-school youth.
Report a business charging more than the posted or advertised price.
Call 911 to report someone in very bad condition who needs immediate medical help.
Overgrown Grass or Weeds
Report overgrown grass or weeds on public property.
Oxygen or Acetylene Tank Disposal
Learn how to get rid of an oxygen or acetylene tank.
Paid Care Worker or Employer Assistance
Get help for paid care workers and their employers.
Paid Safe and Sick Leave
Learn about the Paid Safe and Sick Leave Law. Report an employer violating the Law.
Pandemic Electronic Benefit Transfer (P-EBT) Cards
Learn about Pandemic EBT food benefits being distributed to all households with eligible children who receive free school lunch.
Panel for Educational Policy
Learn about public meetings to discuss education policy.
Paper License Plate Complaint
Report the use or sale of unauthorized paper license plates, also known as ghost plates.
Parade or Sound Permit
Apply for a parade or sound permit.
Contact a Parent Coordinator to report issues at your child's school.
Get an Acknowledgment of Parentage Form.
Learn about support programs and resources for parents.
Park Art Vendor Rules
Learn the rules for selling art, photography, reading material, or sculpture in City parks.
Park Event Permit
Apply for a permit to hold an event in a City park or on a City beach.
Park Maintenance Complaint
Report broken equipment, unclean conditions, or another maintenance problem in a City park, pool, recreation center, or greenway.
Get information or make a complaint about parking cards.
Parking Meter Complaint
Report a problem with a parking meter or request a refund.
Parking Meter Request
Request a new parking meter or removal or relocation of an existing parking meter.
Learn about metered parking.
Apply for a parking permit or get information and assistance.
Parking Signs and Rules
Learn about parking regulations and find out the rules for a specific location.
Parking Space Request
Request an authorized parking space on a City street.
Parking Ticket or Camera Violation Advocate
Get help if you've been unable to resolve a parking or camera violation issue through the normal process.
Parking Ticket or Camera Violation Appeal
Appeal a parking or camera violation hearing decision if you were found guilty.
Parking Ticket or Camera Violation Assistance
Get help with a parking or camera violation payment, dispute, or status.
Parking Ticket or Camera Violation Clearance
Learn what to do if your vehicle's registration has been suspended or put on hold because of unpaid parking or camera judgment debt.
Parking Ticket or Camera Violation Copy
Get a copy of a parking ticket or bus lane, red light, or speed camera Notice of Liability (NOL).
Parking Ticket or Camera Violation Dispute
Fight a parking ticket or camera violation.
Parking Ticket or Camera Violation Dispute for Businesses
Fight parking tickets or camera violations issued to commercial vehicle owners or operators.
Parking Ticket or Camera Violation Payment
Pay a parking ticket or camera violation.
Parking Ticket or Camera Violation Payment Plan
Request an agreement to pay in installments if you owe parking or camera violation judgment debt.
Parking Ticket or Camera Violation Programs for Businesses
Enroll in programs to help your business track and pay parking and camera violations.
Parking Ticket or Camera Violation Status
Look up information about your parking or camera violations and get payment, dispute, and appeal status.
ParkNYC Parking Payment
Pay for street parking using a mobile app or website.
Learn about features, activities, and events in City, State, and national parks.
Get parole information, report a parole violation, or make a complaint about a parole officer.
Partners in Preparedness
Learn about support available for organizations to prepare their employees, services, and facilities for emergencies.
Apply for, renew, replace, or update a United States passport.
Get access to low-cost DNA testing provided by a state-certified lab to determine a child’s biological parents.
Get information or make a complaint about train service between Manhattan and New Jersey.
Apply for or renew a permit to have or grow living organisms that cause disease.
Pathway Home Program
Learn about financial assistance to help homeless families move out of shelters and stay with family members or friends.
Make a complaint about a business that sells pawned goods.
Apply for or renew a license to run a pawn shop.
Pay Phone Complaint
Report a pay phone that is broken, damaged, dirty, or has graffiti.
Paycheck Plus Program
Learn about how to claim a bonus for filing your taxes if you participate in the Paycheck Plus program.
Payday Loan Tips
Get a mini-guide to payday loans, also called check loans.
Payment in Lieu of Taxes (PILOT) Program
Learn about tax exempt financing for manufacturing, industrial, and not-for-profit corporations.
PCBs in Schools
Learn about Polychlorinated Biphenyls (PCBs) in New York City public school buildings.
Learn about pedestrian bridges in New York City.
Pedestrian Ramp Complaint
Report a damaged pedestrian ramp.
Pedestrian Ramp Request
Request the installation of a new pedestrian ramp.
Get data about traffic incidents, learn how City works to make streets safer for pedestrians, and request safety improvements.
Pedicab Business License
Apply for or renew a license for a business to operate pedicabs for hire to passengers.
Pedicab Business or Driver Complaint
Make a complaint about a business or driver operating pedicabs.
Pedicab Driver License
Apply for or renew a license to drive a pedicab for hire to passengers.
Pedicab Timer Inspection
Schedule an inspection of a timer used by pedicab drivers to determine fares.
People with Disabilities Services
Learn about resources, referrals, and information about programs for people with disabilities.
Personal Property Tax Exemption Appeal
Appeal the denial, removal, or reduction of a property tax exemption.
Report mice, bed bugs, fleas, flies, or roaches in an apartment or in a public area of a residential building.
Pest Control Guidance
Learn about controlling rats, mice, and bugs and pest control training for the public and professionals.
Pesticide Application Without Notice
Report someone using a pesticide without warning occupants or neighbors in advance.
Pet Grooming Permit
Apply for or renew a permit to groom pets.
Pet Kennel Permit
Apply for or renew a permit to provide pet boarding.
Pet Spaying or Neutering
Learn about spay-neutering services for cats and dogs.
Pet Store Complaint
Report a problem with a pet store.
Pet Store Permit
Apply for or renew a permit to sell pets.
Pet Training Business Permit
Apply for or renew a permit to train pets.
Learn about vaccination for dogs and cats.
Petting Zoo Permit
Apply for a permit to operate a petting zoo.
Report professional misconduct by a pharmacist.
Pharmacy Without Naloxone
Give feedback about a pharmacy you visited to get naloxone or general comments about access to naloxone.
Phone Card Complaint
Report a problem with a pre-paid phone card.
Report a problem with phone service, billing, or provider.
Pigeon Droppings Health Effects
Learn about the potential health hazards of pigeon droppings and how to clean them up properly.
Pigeon Droppings or Odor
Report unsanitary conditions caused by pigeons.
Pigeon Trapping Without Permit
Report someone trapping pigeons without a permit.
Place of Assembly Complaint
Report an establishment that does not have a Place of Assembly permit posted.
Place of Assembly Inspection
Schedule an inspection for a public assembly or temporary public assembly permit.
Place of Assembly Permit
Apply for a permit for 75 or more people to gather indoors or 200 or more outdoors.
Plastic Bag Ban and Paper Bag Fee
Learn about the ban on plastic carryout bags and fee for paper bags.
Plastic Bag Recycling
Learn about or report a violation of the Plastic Bag Recycling Law.
Plastic Straw Rules
Learn about rules for plastic straws, splash sticks, or stirrers at food establishments. Report a food establishment violating the rules.
Play Sure Kit
Get a case to carry items that can help you practice safe sex.
Get locations of public playgrounds.
Apply for a license to perform plumbing work.
Plumbing Complaint in a Commercial Building
Report broken or leaking plumbing in a commercial building.
Plumbing Work Without Permit
Report plumbing work done without a permit.
Poison Control Center
Get help for poison-related issues.
Report poison ivy in a park or tree, on school property, or on private property.
Police Barricade Request
Request a police sawhorse, cement, or metal barricade.
Police Officer Complaint
Report unnecessary use of force, abuse of authority, discourtesy, or offensive language by a police officer. Report NYPD criminal activity or misconduct.
Police Officer for Private Duty
Learn how to hire a police officer for private work.
Police Officer Impersonation
Call 911 to report someone impersonating a police officer.
Police Precincts and PSAs
Find a precinct or police service area (PSA) for a specific address. Get precinct and PSA locations and contact information.
Get a copy of a police report for a crime or lost property.
Request a Stop Report or the release of body camera footage by an NYPD police officer.
Get information about symptoms, prevention, and other health guidance about polio.
Poll Site or Voting Equipment Complaint
Report a problem with a poll site, voting machine, ballot, or poll worker.
Poll Worker Assistance
Get help with pay checks, work assignments, and other issues.
Pool or Billiard Room Complaint
Make a complaint about a business with pool, billiards, or pocket billiards.
Pool or Billiard Room License
The City no longer requires a license to operate a pool or billiard room.
Pool or Sauna Complaint
Make a complaint about pool or sauna maintenance, water quality, or safety equipment.
Pool, Sauna, Hot Tub, Steam Room, or Spray Ground Permit
Apply for or renew a permit to construct and operate a pool, sauna, hot tub, steam room, or spray ground.
Port Authority Buses
Learn about the Port Authority Bus Terminal and the George Washington Bus Station.
Portable Amusement Ride Relocation Inspection
Schedule an inspection for a truck-mounted amusement ride when it relocates to another event, street fair, or block party.
Portable Fire Extinguisher Recognition
Apply for portable fire extinguisher servicing.
Get information or make a complaint about United States Postal Service (USPS) products and services.
Poster or Sticker Complaint
Report signs, stickers, or decals posted on public property.
Potential Yellow School Bus Strike
Get information about the potential yellow school bus strike.
Pothole or Cave-In on Highway
Report a pothole or cave-in on a highway.
Pothole or Cave-In on Street
Report a pothole or cave-in on a street.
Power of Attorney
Authorize someone else to represent you in tax matters with the Department of Finance.
Report a power outage or blackout, or file a claim to be reimbursed for food spoiled during a power outage.
Pregnancy Services Center Complaint
Report a pregnancy services center that does not disclose required information about the services it offers.
Learn about programs and services for pregnant women, expectant fathers, and families.
Get a pregnancy test.
Pregnant Student Support
Learn about educational options and maternity leave for pregnant public school students.
Learn about pre-kindergarten enrollment.
Get care during pregnancy to keep you and your baby healthy at a Health Department clinic.
Pre-Qualified Certified Public Accountants
Get a list of CPAs who have been pre-qualified by the Comptroller's Office.
Prescription Discount Card
Get discounts on prescription drugs.
Prescription Formula Preparation Permit
Apply for or renew a permit to prepare prescription formula.
Learn how to be prepared so you can get your medication during a disaster.
Press and Media Inquiries
Learn how to contact a City agency if you are a member of the press or media.
Prevailing Wage Complaint
Make a complaint to recover money if you were not paid the correct wages.
Preventing and Getting Rid of Bed Bugs Safely Brochure
Request for a copy of a bed bug prevention and control brochure.
Price Not Posted or Inaccurate
Report a business that doesn't post prices or posts inaccurate prices.
Private and Parochial Schools
Get information about religious and private schools.
Private Carter Complaint
Report a problem with a commercial waste disposal company.
Private Elevator or Escalator Inspector Complaint
Report a problem with a licensed private elevator or escalator inspector.
Private Garage or Parking Lot Complaint
Make a complaint about a privately-owned parking facility.
Private Sewer or Water Main Permit
Apply for a permit to install a private water main, sewer, or drain.
Learn about the conditions and enforcement of a probationer's restitution.
Probation Warrant Enforcement
Learn about warrants issued to probationers who don't appear in court to answer allegations that they have violated their probation.
Process Server Complaint
Make a complaint about a person or business that issues summonses or other court papers.
Process Server Individual License
Apply for or renew a license to serve five or more processes in any one-year period.
Process Serving Agency License
Apply for or renew a license to assign, distribute, or deliver process to another for actual service.
Procurement Technical Assistance Center (PTAC)
Learn about free classes for small business owners who want to do business with the City.
Project Labor Agreement
Learn about government building and construction contracts that require contractors to follow certain hiring rules.
Propane Tank Storage and Disposal
Learn how to store or get rid of a propane tank.
Property Deed or Record
Search for or get copies of property ownership records, such as deeds and mortgages. Get copies of tax maps.
Property Deed or Record Fraud
Report deed fraud or learn how to prevent it.
Property Grade Change Complaint
Report improper or unapproved changes to a property's grade, slope, or ground level.
Property Lot Size Change
Request to combine or divide a lot or to amend a condo declaration.
Property Management and Maintenance Resources
Learn about building management and maintenance resources for property owners, managing agents, superintendents, or contractors.
Property Market Value Review
Challenge the City's assessment of your property's market value on your Notice of Property Value (NOPV).
Property or Vacant Land Description Update
Request a correction of the property or vacant land data on your Notice of Property Value (NOPV).
Property Tax Benefits for Homeowners
Learn about property tax exemptions, abatements, and credits for homeowners, including eligibility and types of benefit programs.
Property Tax Bill
Learn about property tax bills and get copies and account information.
Property Tax Bill Assistance
Get help with a property tax bill problem.
Property Tax Exemption Assistance
Get help with SCHE, DHE, STAR, Veterans, Clergy, and Crime Victim homeowner exemptions.
Property Tax Exemption for Government-Owned Properties
Learn about real estate tax exemptions for City, State, Federal, and foreign government-owned properties in New York City.
Property Tax Exemption for Non-Profits
Apply for or renew property tax benefits for properties used for charitable, educational, medical, or religious purposes.
Property Tax Payment
Pay a property tax bill.
Property Tax Payment Assistance
Get help with a property tax payment problem.
Property Tax Payment Deferral
Request an agreement to defer property tax and interest payments for homeowners experiencing hardship.
Property Tax Payment Plan
Request an agreement to pay property tax debt in installments.
Property Tax Photograph
Buy a photograph from 1940 or the mid-1980s of any property in the City.
Property Tax Rebate
Learn about a $150 property tax rebate for eligible New York City homeowners.
Property Value and Assessment
Learn about a property's values, tax class, exemptions, and descriptions.
Property Value Appeal
Appeal the assessed value, tax class, or exemption listed on your Notice of Property Value (NOPV).
Learn about the flagship park of Brooklyn.
Call 911 to report prostitution.
Learn about and contact the elected official who reviews and investigates complaints about City services.
Public Assistance or Welfare
Learn about or report a problem with public assistance, welfare, work requirements, and job center locations.
Public Assistance Rent Payment for Landlords
Learn about rent payments for landlords who rent to public assistance clients.
Public Assistance Work Requirement, Job Training and Placement
Learn about required employment activities for Public Assistance clients.
Public Assistance, SNAP, or Medicaid Fraud
Report an individual or business committing welfare fraud.
Learn about public auctions from the City and Police Department.
Public Auction Complaint
Make a complaint about a business or person selling merchandise by public auction.
Public Benefit Fair Hearing
Request an appeal for public assistance or child care assistance.
Public Charge Rule
Learn about possible immigration effects of using public benefits.
Public Event Seating Complaint
Report a ticket seller that does not provide seating information for an event.
Public Garage or Parking Lot Complaint
Report a maintenance or lighting problem in a City-owned parking facility.
Public Garages and Parking Lots
Find a City-owned parking facility.
Public Health Vending Machines
Access free health and wellness supplies in vending machines.
Public Improvement or Mechanic's Lien
Learn how to file a notice of lien against a contractor if you haven't been paid for labor or materials for a City government construction project.
Public Official Threat
Call 911 to report someone threatening a public official, building, facility, or government employee.
Public Plaza or Privately Owned Public Space (POPS) Complaint
Report a public plaza, privately owned public space (POPS), or pocket park that is poorly maintained or not open to the public during posted hours.
Learn about recycling in public spaces.
Public Recycling Bin Complaint
Report an overflowing or misused public recycling bin.
Public Service Corps
Learn about internships for college and graduate students.
Public Solicitation License
Apply for a license to solicit donations for charitable purposes.
Public Urination or Defecation
Report a person defecating or urinating in public.
Public Utility Complaint
Report a problem with a phone, gas, heat, or electric company.
Learn about a program that provides high quality soil for neighborhood projects and helps protect against climate change.
Get help to quit smoking.
Report an animal that may have rabies, dead or alive.
Learn how to humanely keep raccoons off your property and about the City's efforts to vaccinate them against rabies.
Raccoon Roundworm Infection
Learn about raccoon roundworm infection and prevention.
Learn about the health effects of radiation, how to detect it, and what to do during a radiological emergency.
Radiation Equipment Permit
Apply for or renew a permit to install radiation equipment.
Radioactive Materials Complaint
Report radioactive material that is stored improperly or creating a risk of contamination.
Radioactive Materials License
Apply for a license to use radioactive materials.
Learn about rain gardens that manage stormwater runoff from streets and sidewalks. Report a drainage or maintenance issue with a Rain Garden.
Rainfall Ready NYC
Learn about the Department of Environmental Protection's (DEP) Rainfall Ready NYC action plan.
Range Hood or Micro Switch Inspection
Schedule an inspection of a range hood or micro switch.
Rat or Mouse Complaint
Report rats, mice, and conditions that might attract them.
Rat Poison Sign
Learn about rat poison signs posted in neighborhoods.
Ready to Rent
Get help with affordable housing applications.
Real Property Income and Expense (RPIE)
Learn how to file the Real Property Income and Expense Statement for income-producing properties, including utilities.
Real Property Transfer Tax
Learn about or get help filing the Real Property Transfer Tax.
Report a business that gives an incorrect or illegal receipt.
Call 911 to report reckless or dangerous driving in progress.
Reclaim Property from NYPD
Learn about how to get your property back if it is in NYPD custody.
Find a recreation center and learn about activities and programs.
Learn about materials that must be recycled and how to place them out for collection. Get signs, stickers and flyers that promote recycling.
Report theft of recyclable materials.
Red Light Camera Complaint
Report a damaged or defective red light camera.
Red Light Cameras
Learn about cameras that photograph vehicles running red lights.
Refrigeration Equipment Permit
Apply for a permit to install refrigerator equipment.
Refund Policy Rules
Learn the rules that businesses are required to follow for refunds, exchanges, and returns.
Relocation and Employment Assistance Program (REAP)
Learn about tax incentives for businesses who move to certain areas of New York City.
Rent Freeze Program Assistance
Get help with SCRIE or DRIE, including appeals, transfers, and rent and account updates.
Rent Freeze Program for Landlords
Get help for landlords with the Senior Citizen Rent Increase Exemption (SCRIE) and Disabled Rent Increase Exemption (DRIE) programs.
Rent Freeze Program for Seniors
Apply for rental assistance for people age 62 and older living in rent-regulated apartments. Also known as SCRIE.
Rent Freeze Program for Tenants with Disabilities
Apply for rental assistance for people with disabilities living in rent-regulated apartments. Also known as DRIE.
Rent Freeze Program Renewal
Renew the Senior Citizen Rent Increase Exemption (SCRIE) or Disability Rent Increase Exemption (DRIE).
Learn about rent increases for rent regulated or stabilized apartments and lofts.
Rent Regulated Apartments
Recorded information about rent controlled and stabilized apartments for tenants and landlords.
Rent Security Deposits and Interest
Get help to recover a rent security deposit or interest.
Residential Building Emergency Notices
Get information about a temporary notice with emergency information that must be posted by building owners in the common area of the building.
Residential Building Owner Resources
Get financial and management advice, loan referrals, and other resources for residential building owners.
Residential Construction Tax Benefit Programs
Learn about benefits for owners and developers who build or improve residential units or properties.
Residential Rental Agency Complaint
Report a problem with a residential rental agency.
Residential Sprinkler System Test
Learn about sprinkler and standpipe system testing.
Residential Trash Containerization Pilot
Learn about a pilot program that allows residents in Hamilton Heights to use shared curbside trash containers.
Residential Trash Rules
Learn about the proper disposal of household trash.
Restaurant Allergy Poster Complaint
Report a missing, incorrect, or improperly displayed food establishment allergy poster.
Restaurant and Mobile Food Letter Grading
Learn about letter grading for restaurants, food trucks and food carts. Report a missing, fake, or incorrect letter grade.
Restaurant Bathroom Rules
Learn about public bathroom requirements for restaurants. Report no toilets for customers in a restaurant required to provide toilet facilities.
Report a problem with a restaurant.
Restaurant CPR Rules
Learn about CPR and equipment requirements for restaurants.
Learn about restaurant inspection procedures.
Report a smell coming from a restaurant.
Retail and Restaurant Business Assistance
Get a one-on-one consultation to help open, operate, and expand a retail or restaurant business.
Retail Laundry License
The City no longer requires a Retail Laundry License.
Retail Store License
The City does not require a license to operate a retail store.
Revocable Consent Application
Get permission to install and maintain a structure affecting the street or sidewalk, such as a stoop, cellar door, large planter, or accessibility lift.
Make a complaint about a licensed rigger.
Apply for a license to hoist materials and equipment.
Right Turn on Red in Staten Island
Request a Right Turn on Red sign at a specific intersection in Staten Island.
Roof Tank Commercial Treatment Permit
Apply for or renew a permit to treat or clean a building water tank.
Roof Tank Leak or Overflow
Report a leaking or overflowing roof tank.
Learn about rooftop systems that temporarily store and slowly drain rainwater off a building's rooftop.
Roosevelt Island Tramway
Learn about or report a problem with the Roosevelt Island Tramway.
Run for City Public Office
Find out how to run for public office in New York City.
Runaway or Homeless Youth Shelter and Support
Learn how young people can get shelter and services through Department of Youth and Community Development (DYCD). Submit a complaint or comment to DYCD.
Safe Construction for Tenants
Report that safe construction or Tenant Protection Plan (TPP) information is not posted or distributed to tenants.
SafeLink Cell Phone Program
Learn about free cell phone service from SafeLink Wireless.
Salary Transparency Law
Learn about the Salary Transparency Law.
Sale to Minor Complaint
Report a store selling box cutters, etching acid, laser pointers, spray paint, tobacco products or electronic cigarettes to minors.
Get information for consumers and businesses about sales tax.
Sales Tax Complaint
Report a merchant charging the wrong amount of sales tax.
Sales Tax Vendor Registration
Learn about registration for businesses that sell taxable tangible personal property or taxable services.
Same Sex Marriage
Learn about the Marriage Equality Act and getting married as a same-sex couple.
Sanitation Salvage License Suspension
Gap service for former Sanitation Salvage customers has ended.
Sanitation Sign Request
The City no longer accepts requests for No Dumping, Clean Up After Dog, and No Littering signs.
Satellite Provider Complaint
Make a complaint about a satellite television provider.
Scaffold or Sidewalk Shed Complaint
Report a problem with a pipe scaffold, suspended or hanging scaffold, or sidewalk shed.
Scaffold Safety Class
Find a certification class for scaffold safety.
Scaffold Site Safety Inspection
Schedule an inspection of a scaffold site.
Apply for a permit to construct pipe scaffolding.
Make a complaint about a scale used by a business.
Scale Dealer or Repairer Complaint
Make a complaint about a business that trades, sells, or repairs weighing or measuring devices.
Scale Dealer or Repairer License
Apply for or renew a license to sell or repair weighing or measuring devices.
Schedule an inspection of a scale used by retail stores or airports.
Scattering Ashes and Cremated Remains in Parks
Learn about the rules for scattering ashes and cremated remains in NYC parks.
Report school bullying or get anti-bullying assistance.
School Bus Complaint
Report a problem with a yellow school bus or bus driver.
School Calendar and Closures
Get information about public school holidays, key dates, and unplanned closures.
School Cell Phone Policy
Learn about cell phone rules for public schools.
Get information or make a complaint about public school renovation or new construction projects.
School Crossing Guard Request
Request a crossing guard for a specific intersection near a school.
Learn about public school textbooks and instruction.
School Discipline or Suspension Complaint
Report a problem with how public school staff handled discipline or suspension.
Find a school district.
School Document Translation
Request a written translation or oral interpretation of a school or Department of Education document.
Learn who can sign up for public school.
School Enrollment Application in Braille or Large Print
Get a public school enrollment application in braille or large print.
Get locations and contact information for NYC Public Schools.
Learn about school meals and available programs.
School Food Complaint
Report a problem with public school meals.
School Health and Wellness
Get information about school health and wellness including medical exams and vaccine requirements.
School Health Complaint
Report a problem with health instruction, medical care, or an unhealthy condition.
School Immunization Requirements
Learn about the shots required for school and day care.
School Internet Access
Learn about Internet access for public school students.
School Leadership Team (SLT)
Learn about School Leadership Teams, who develop and support school-based educational policies.
School Maintenance Complaint
Report a public school that needs repair or maintenance.
School Metal Detectors
Learn about random, unannounced metal detector screenings at public middle schools and high schools.
School Parent Associations
Learn about parent associations at public schools.
School Parent Leadership Complaint
Report a problem with a parent association or a specific member.
School Parent Support (P311)
Learn about the support hotline for parents of public school students.
Learn about the performance of a specific public school and the annual NYC School Survey.
Request student records and transcripts for a current or former public school student.
School Recycling Education
Get recycling materials and educational resources for K-12 schools.
School Registration Complaint
Report a problem with getting a child enrolled or back into school.
School Rules and Policies
Get a copy of the Chancellor's Regulations, which cover a wide range of Department of Education policies.
School Safety Complaint
Report a fight or other safety issue at a public school.
School Sexual Misconduct
Report sexual misconduct in a New York City public school.
School Shopping Tips
Get tips for smart back-to-school shopping.
School Special Education Complaint
Report a problem with public school services for students with disabilities.
School Success Guide
Get a guide for families to help prepare public school students for the school year.
School Tax Credit
Learn about a tax credit for residents who cannot be claimed as a dependent by another person.
School Tax Relief for Homeowners (STAR)
Apply for the STAR property tax exemption or income tax credit.
School Teaching and Learning Complaint
Report a problem with classroom learning, tutoring, or a specific educational program.
Learn about citywide and required exams for students.
Get help to move from one school to another.
School Transfer Complaint
Report a problem with the school transfer process.
Learn about school transportation or report if a child missed a school bus.
Learn about public school uniforms.
Find a student's school zone based on their address.
Scrap Metal Processor Complaint
Make a complaint about a business that processes, buys, or ships scrap metal.
Scrap Metal Processor License
Apply for or renew a license to purchase, process, or ship scrap metal.
Learn about or report a problem with Seastreak Ferry.
Second Avenue Subway Construction
Learn about Second Avenue Subway construction. You can also make a complaint.
Secondhand Dealer Auto License
Apply for or renew a license to buy and sell used cars.
Secondhand Dealer General License
Apply for or renew a license to buy or sell used items.
Learn about the health risks of secondhand smoke.
Get a free and confidential security survey for a home or business.
Find a vehicle the police seized for drunk driving or other criminal activity.
Self Certification of Plumbing Inspection
Learn about plumber self-certification, inspections, and tests.
Sell Goods to the City
Register to get notices of purchases the City is considering.
Senior Citizen Homeowners' Exemption (SCHE)
Apply for property tax benefits for homeowners 65 and older.
Senior Citizen Homeowners' Exemption (SCHE) Renewal
Renew the Senior Citizen Homeowners' Exemption.
September 11 Memorial and Museum
Learn about the 9/11 Memorial and Museum or schedule a visit to the Reflection Room.
September 11th Victim Compensation
Learn about financial compensation for people with physical health problems from the terrorist attack on September 11, 2001.
Septic or Cesspool Complaint
Report a problem with a private, on-site sewage disposal system (septic or cesspool).
Septic Tank Cleaning
Learn about the requirements for cleaning a septic tank.
Learn about rules and licensing for service dogs who help people with disabilities.
Service in Schools
Learn about service programs in New York City public schools.
Service Request Map
See Service Requests by location, category, complaint type, and date.
Service Request Status
Check the status of a Service Request filed with NYC311.
Learn about Service Requests submitted through NYC311 to City Agencies.
Serving Legal Papers
Learn about or get help with serving legal papers.
Learn how to prepare for severe weather events. Report public or private property damaged by a storm, for City response and for tracking purposes.
Sewage Leak or Odor Indoors
Report a sewage leak or odor in a residential or commercial building.
Property owners can report sewage water coming out of a toilet, sink drain, or bathtub drain.
Sewer Backup or Flood Clean-Up
Learn how to clean a home after a flood or sewage overflow.
Sewer Connection Permit
Learn about required permit to install, repair, plug, or unplug a sewer connection.
Sex Offender Registry
Check if a person is registered as a New York State Sex Offender.
Sexual and Reproductive Health
Find a clinic offering sexual and reproductive health services.
Sexual and Reproductive Justice
Learn about sexual and reproductive justice.
Call 911 to report sexual assault.
Sexual Assault Victim Support
Request social services and emergency assistance for victims of rape, incest, and sexual assault.
Sexually Transmitted Infection Test
Get information, testing, and referrals for treatment of sexually transmitted infections (STIs).
Share Your Space Survey
Learn about a survey that identifies spaces in your community that could support City emergency operations, community outreach events, or asylum seekers.
Shared E-Scooter Pilot
Learn about the electric scooter pilot program in the Bronx.
Sheltered Bike Parking
Find free, sheltered bike parking.
Shop Your City
Learn about the campaign to support small businesses throughout New York City.
Short-Term Rental Registration
Local Law 18 requires Short-Term Rental hosts to register with the City and Airbnb, VRBO, and other booking services to verify valid registration.
Shut the Front Door
Learn about an education and outreach campaign for the law requiring certain businesses to close their doors when running air conditioning systems.
Sidewalk Banner Permit
Apply for a permit required to hang a banner over a sidewalk.
Sidewalk Cafe Heater Inspection
Schedule an inspection for a sidewalk cafe heater permit.
Sidewalk Cellar Door Application
Request permission to install a cellar door in a sidewalk.
Sidewalk Cellar Door Complaint
Report sidewalk cellar door that is open and unprotected, damaged, bent, broken, or wobbly.
Learn about sidewalk cleaning rules and enforcement for property owners.
Report a sidewalk that collapsed, caved in, or fallen into a hole.
Sidewalk Construction Permit
Apply for a permit to repair, install, or replace a sidewalk.
Sidewalk Grating Complaint
Report a missing or defective metal sidewalk grating.
Learn about installing a new sidewalk in locations where sidewalks have never been built.
Sidewalk Repair Payment Plan
Request an agreement to pay in installments for sidewalk repairs made by the Department of Transportation.
Sidewalk Repair Protest
Report a problem with a sidewalk that the City repaired.
Sidewalk Shed Permit
Apply for a permit to construct a sidewalk shed.
Sidewalk Staircase Complaint
Report a problem on a sidewalk stairway that connects two different street levels.
Sidewalk Utility Hardware Complaint
Report a damaged, sunken, or noisy manhole cover on a sidewalk.
Sidewalk Valve Cover Complaint
The City does not accept reports of missing or damaged sidewalk valve covers.
Sidewalk Violation and Repair
Resolve a sidewalk violation, request an inspection, or learn about repairs.
Sidewalk Washing Complaint
Report someone washing a sidewalk outside of permitted hours.
Sightseeing Bus License
Apply for or renew a license to drive a sightseeing vehicle that carries eight or more paying passengers.
Sightseeing Guide License
Apply for or renew a license to guide or direct people to places of interest for a fee.
Sign Hanger Complaint
Make a complaint about a licensed sign hanger.
Sign Hanger License
Apply for a sign hanger license.
Single Occupancy Bathroom Complaint
Report a missing sign saying a single-occupancy bathroom is for people of any gender.
Site Safety Manager Certificate
Request a site safety manager certification, including insurance requirements and application procedures.
Site Safety Manager Complaint
Report a problem with a licensed construction site safety manager.
Skip the Stuff
Learn about the restrictions on providing utensils, condiments, napkins, and extra containers for take-out or delivery.
Small Animal Slaughterhouse License
Apply for a license to operate a small animal slaughterhouse.
Small Business Compliance Consultation
Request to get help complying with laws if you're a business.
Small Business First
Learn about a program designed to reduce regulatory burdens on small businesses.
Small Claims Court for Disputes Up to $10,000
Learn about the court that handles disputes between individuals or corporations when the amount of the claim is $10,000 or less.
Apply for a permit required for the installation of metal smelting machinery.
Smoke Free Air Act
Learn about smoking rules in multiple dwellings. Request a waiver to the Smoke Free Air Act.
Smoke or Fumes
Call 911 to report smoke or fumes.
Smoke Oven Permit
Apply for required permits for equipment used to make smoked food.
Learn about smoke-free buildings and how to create a smoke-free housing policy.
Report smoking, a building owner failing to disclose a residential building smoking policy, or an unattended cigarette vending machine.
Smoking Policy Disclosure
Learn about the residential building smoking policy disclosure law.
SNAP (Food Stamps)
Learn about, apply for, or report a problem with Supplemental Nutrition Assistance Program (SNAP), also known as Food Stamps.
SNAP (Food Stamps) for Retailers
Apply for your store to accept SNAP benefits from customers.
SNAP (Food Stamps) Nutrition Incentives
Learn about nutrition incentive programs that help SNAP recipients get fresh fruits and vegetables and other healthy foods.
Learn about snow procedures and City service status during winter storms.
Snow or Ice on Sidewalk
Report snow or ice on a sidewalk.
Snow or Ice on Street or Highway
Report an icy or snowy roadway and learn about snow clearing operations.
Snow Removal City Contracts
Request to bid on City contracts to provide snow removal services.
Snow Removal Employment
Register for a snow shoveling job with the Department of Sanitation.
Snow Removal Resources for Community Organizations
Learn about resources and tools for community-based organizations interested in recruiting volunteers to assist their neighbors with snow removal.
Social and Emotional Development Parent's Guide
Get age-specific pamphlets on social emotional development for parents and caregivers of children from ages 1 to 10 years old.
Social Club Safety Complaint
Report a problem with an obstructed or locked exit, overcrowding, lack of exits, or lack of alarms or sprinklers.
Social Innovation Fund Family Rewards
Learn about a program that rewards eligible families for completing health, education, and work- related activities.
Apply for or report changes to a Social Security, Disability, or SSI benefit. Apply for, renew, replace, or update a Social Security card or number.
Social Security Fraud
Report Social Security fraud.
Sodium Warning Complaint
Report a chain restaurant that does not post warnings about sodium content.
Sodium Warning Rules
Learn about the rules for chain food service establishments posting warnings about sodium content.
Solid Waste Transfer Station Complaint
Report a condition at a private solid waste transfer station.
Find services for public school students with disabilities who are between the ages of 3 and 21.
Special Natural Area District (SNAD) Complaint
Report a tree removal or natural feature change in a Special Natural Area District (SNAD).
Special One-Time Assistance (SOTA) for Landlords
Get rent assistance information for landlords.
Special One-Time Assistance (SOTA) for Tenants
Learn about a program that provides rent assistance for eligible Department of Homeless Services clients.
Special Sale License
The City no longer requires a license to hold a sale in connection with a stated purpose, such as a going-out-of-business sale.
Special Waste Disposal
Learn how to get rid of potentially harmful household or automotive products, such as batteries, oil, or paint. Learn about SAFE Disposal Events.
Specialized High Schools
Learn about high schools for students who excel academically or artistically.
Speed Camera Complaint
Report a damaged or defective speed camera.
Learn about cameras that photograph vehicles speeding in school zones.
Learn about City and highway speed limits.
Speed Reducer Request
Request speed reducer (also known as speed hump) installation, repair, or removal.
Sponsor a Litter Basket
Learn how to donate a public litter basket to the City.
Sports Field or Court Permit
Apply for a permit to reserve a field or court in a park.
Learn about the Spotted Lanternfly (SLF) and report signs of SLF infestation.
Spray Booth Permit
Apply for a required permit for the installation of booths used with spraying of paints, lacquers, varnishes, and other surface coatings.
Sprinkler System and Standpipe Permit
Apply for a permit to alter or construct a sprinkler system or standpipe.
Sprinkler System Complaint
Report a problem with a broken sprinkler system in a 1 or 2 family home or commercial building.
Get locations of water sprinkler areas in City parks.
Report someone requesting money for unwanted car window washing.
Report standing water outdoors during Mosquito Season.
Start a Prekindergarten Program
Learn how to start a DOE-approved UPK provider.
Start a Small Business
Learn about programs and services for starting a small business or non-profit organization.
Start an Adult Day Care
Learn how to start an adult day care program.
Start an After School Program
Learn how to start and operate an after school program.
Starter Savings Account
Learn about an affordable bank account program at participating banks and credit unions.
Get information or make a complaint about State Court.
State Parking Permit for People with Disabilities
Apply for, renew, or report a problem with a New York State Parking Permit for People with Disabilities.
Learn how to file and pay taxes collected by New York State.
State University of New York (SUNY)
Learn about State University of New York (SUNY) colleges.
Staten Island Bluebelt
Learn about the Staten Island Bluebelt maintenance and cleanup program.
Staten Island Ferry
Get information or make a complaint about the Staten Island Ferry.
Staten Island Ferry Lost and Found
Report an item lost or found on the Staten Island Ferry.
Staten Island Railway
Get information or make a complaint about the Staten Island Railway.
Statue of Liberty
Learn about the Statue of Liberty.
Status of Active Street or Sidewalk Construction Permits
Get the status of an active street construction or sidewalk repair permit.
Stillbirth or Miscarriage Certificate
Order or correct a certificate recording the death of a fetus.
Learn about stimulus payments for eligible individuals and families.
Call 911 to report stolen property.
Call 911 to report a stolen vehicle. You must be the owner of the vehicle to report it as stolen.
Stoop Line Stand License
Apply for or renew a license to sell items from a stand outside a store.
Stop Sexual Harassment Act (SSHA)
Learn about anti-sexual harassment training in the workplace.
Stop Unwanted Mail
Get help with reducing unwanted mail.
Stop Work Order
Learn about a Stop Work Order. Report work being done while an order is in effect.
Storage Warehouse Complaint
Make a complaint about a business that stores goods for a fee.
Storage Warehouse License
Apply for or renew a license to store goods for a fee.
Store Air Conditioning Complaint
Report a store that leaves its doors or windows open when cooling systems are on.
Store Air Conditioning Law
Learn about the required sign for air conditioning complaints that chain stores must post.
Report a store that uses deceptive practices or commits fraud or other consumer protection violations.
Storefront Improvement Program
Learn about the Storefront Improvement Program for community groups that are pursuing storefront improvements in their commercial districts.
Learn about annual registration for property owners of ground floor or second floor commercial spaces.
Report a stray or abandoned animal.
Street and Highway Construction Rules
Get a guide for contractors who perform construction on city streets and highways.
Street Banner Permit
Apply for a street banner permit.
Street Con Game
Report a street con game, such as three card Monte.
Street Conditions Observation Unit Team (SCOUT)
Learn about a team of inspectors who drive every New York City street once a month and report quality of life conditions for repair.
Street Construction Permit
Apply for a permit to perform construction on a City street or to store construction material or containers on a street or sidewalk.
Street Design Manual
Get a manual providing guidelines and options available to improve safety and quality of life in City streets.
Street Event Cleanup
Learn about rules for street event sponsors related to clean ups after an event.
Street Fair Vendor Complaint
Make a complaint about a vendor at a street fair.
Report street flooding or ponding.
Street Hail Livery Permit Appointment
Schedule an appointment for a TLC Street Hail Livery Permit.
Street Homeless Family or Friend
Learn about how to help a family member or friend living on the street.
Street Light Complaint
Report a problem with a street light.
Street Light Request
Request street light installation or relocation.
Street Line Marking Complaint
Report missing or faded traffic lines on a street.
Learn about having a New York City street co-named.
Street or Sidewalk Marking
Learn about pre-construction markings on a street or sidewalk.
Get land use information about private streets.
Street Plate Complaint
Report a steel street plate that is shifted, noisy, missing anti-skid material, or missing during excavation of a City street.
Street Repair Complaint
Report damage to a street caused by street work.
Street Resurfacing Request
Report a street in need of paving.
Street Sign Complaint
Report a problem with a street sign.
Street Sign Request
Request a new parking or traffic sign or change to an existing one.
Street Sweeping Complaint
Report missed or inadequate street cleaning.
Street Traffic Flow Change
Request to change the direction of traffic on a street.
Street Utility Hardware Complaint
Report a damaged, sunken, or noisy utility access cover on a street.
Street Vendor Complaint
Make a complaint about a vendor operating on City streets or sidewalks.
Street Works Manual
Access a manual that provides guidelines on better coordination of City street construction.
Street, Highway, Bridge, and Tunnel Closures
Learn about street, highway, bridge, and tunnel closures.
Student Attendance and Absence
Learn about student attendance requirements or report an absence.
Student Educational Support
Learn about educational support services for students.
Student Graduation Requirements
Learn about graduation requirements for public schools.
Student in Temporary Housing
Learn about educational services for students who are homeless or in temporary housing.
Learn how students advance to the next grade level.
Students with Disabilities
Request educational support for students who are blind or have limited vision and students who are deaf or hard of hearing.
Subway Pass for Youth Organizations
Get free subway travel passes for non-profits and schools that provide youth services.
Call 911 to report that someone is considering suicide or endangering themselves.
Summer Heat Health Tips
Learn how to cope with summer heat and conserve energy on the hottest days.
Supermarket Savings Guide
Learn about saving money at the supermarket.
Supervisory Development Training
Learn about a free training program that prepares staff of industrial businesses to develop effective management skills and succeed in a supervisory role.
Supportive Housing Assistance
Get information and help with applying for or living in supportive housing for formerly homeless or incarcerated people or youth aging out of foster care.
Learn about the court that handles wills, estates, the property of people who have died, adoptions, and guardianships.
Call 911 to report a suspicious looking package.
Call 911 to report a suspicious looking vehicle.
Report a problem with a sweepstakes.
Sweet Odor from Unknown Source
Report a sweet smell coming from an unknown source.
Learn about free swim programs at public pools.
Swimming Pool Installation Rules
Learn about rules for installing a swimming pool.
Swimming Pool Operation Technology Course
Learn about the training required to get a Pool Operator Certificate.
Find a public swimming pool.
Syringe Service Programs Guide
Get a palm card that explains what Syringe Service Programs (SSPs) are and lists the SSPs operating in New York City.
Take Care New York
Learn about the Take Care New York health initiative.
Take Good Care of Your Baby
Get child safety materials for parents.
Tanning Establishment Complaint
Make a complaint about a business that provides tanning machines for use.
Tanning Establishment Permit
Learn about operating indoor tanning facilities, permits, license renewals, and ordering materials.
Tanning Health Risk Poster and Fact Sheet
Get health risk fact sheets and warning posters for indoor tanning establishments.
Tattoo Artist Infection Control Course
Learn about the training required to get a Tattoo Artist License.
Apply for or renew a license for a tattoo artist.
Tattoo Parlor Complaint
Report a tattoo parlor or artist is unsanitary or unlicensed.
Tax Clearance Certificate
Apply for a clearance certificate showing that you paid City taxes.
Report tax evasion or fraud involving sales, payroll, cigarette, or personal income sales tax.
Learn about free tax filing options for eligible New Yorkers.
Tax Preparation Business Tips
Get consumer information and know your rights when hiring a tax preparer.
Tax Preparation Services Complaint
Make a complaint about someone offering tax preparation services.
Taxi and For-Hire Vehicle Congestion Surcharge
Learn about the congestion surcharge for taxis and for-hire vehicles.
Taxi and Limousine Commission's Website
Learn about the official website for taxi information.
Report a problem with a taxi driver or vehicle, including rudeness, unsafe driving, refusing a request, maintenance issues, or route complaints.
Taxi Driver Compliment
Give positive feedback about a yellow or green taxi driver.
Taxi Driver License
Apply for a license to drive a taxi, black car, limousine, ambulette, or commuter van.
Taxi Driver or Licensee Assistance
Help for taxi licensees, including owners, taxi drivers, and car service drivers.
Taxi Lost and Found
Report an item lost or found in a yellow or green taxi.
Taxi Medallion Sale
Learn about yellow taxi medallion sales.
Taxi or Car Service Insurance Information
Request insurance information if you had property damaged or were in an accident involving a taxi or for-hire vehicle.
Taxi Receipt Copy
Get a duplicate receipt for a yellow or green taxi ride.
Get general information about taxis, including fares and rules.
Get help if you've been unable to resolve a tax or rent freeze issue with the Department of Finance through the normal process.
Technology Job Training
Learn about job training programs for in-demand occupations in the technology sector.
Teen Talk Toolkit
Get a toolkit on emotional health topics for teachers and staff at middle and high schools.
Learn about telecommunication boxes and antennas on street poles.
Telemarketing Do Not Call Registration
Register to stop getting calls from telemarketers.
Report telemarketing fraud.
Telemarketing Texting Complaint
Report telemarketers soliciting through text messages.
Telephone Pole or Wire Complaint
Report a problem with a telephone pole or wires.
Temporary Food Service Establishment Permit
Apply for a permit to serve food or drinks at a special event or street fair.
Temporary Holiday Lighting
Register to install temporary holiday lighting attached to City street light poles.
Temporary Street Fair Vendor Permit
Apply for or renew a permit to sell goods or services from a booth or stand at a street fair.
Temporary Work Schedule Change
Get help for workers or employers with questions about temporary schedule change requirements.
Ten Things Every Consumer Should Know Pocket Guide
Learn about consumer rights.
Get help for a tenant whose landlord harasses them and tries to force them out of their apartment. Connect with Tenant Helpline for advice and assistance.
Tenant Interim Lease (TIL) Program
Get information or make a maintenance complaint about a Tenant Interim Lease Program (TIL) building.
Apply for a permit to play on a public tennis court.
Termination of Pregnancy Certificate Form
Request Department of Health forms to register terminations of pregnancy, for medical facilities only.
Report suspected terrorist activity.
The Green Book
Get the official directory of the City of New York.
Theaters and Performing Arts Centers
Learn about places that hold dance, music, or theater performances.
Theatrical Workforce Development Program
Learn about a free training program that prepares young adults ages 18 to 24 for careers as theater technicians.
Theft of Service
Call 911 to report someone using a service without paying for it.
Therapeutic Radiation Equipment Permit
Apply for or renew a permit to operate a therapeutic medical linear accelerator (LINAC) or radiation therapy unit.
Third-Party Food Delivery Service License
Apply for a license to operate an online third-party food delivery service (delivery app).
Three Quarter Housing
Get help for residents in three quarter housing.
Report an illegal ticket sale.
Ticket Seller Business License
Apply for or renew a license for a business to sell, give, or transfer tickets to a person or company to vend in a public space.
Ticket Seller Complaint
Make a complaint about someone selling tickets in a public space.
Ticket Seller Individual License
Apply for or renew a license to sell tickets in a public space.
Learn about ticks, which are small bugs that bite and suck blood from people and animals.
Learn how to get rid of rubber tires.
Learn about laws for selling tobacco, e-cigarettes, and related products.
Tobacco or Electronic Cigarette Shop Registration
Learn about registering a tobacco or electronic shop with the Department of Health.
Tobacco Product Sale Complaint
Report a problem with a store that sells tobacco products, including cigarettes.
Tobacco Retail Dealer License
Apply for or renew a license to sell tobacco products, including cigarettes.
Tour Bus Complaint
Make a complaint about a tour bus.
Tour Guide Complaint
Make a complaint about a tour guide.
Get health information and treatment referrals for adults and children with Tourette Syndrome.
Tow Truck Company License
Apply for or renew a license to tow vehicles for profit.
Tow Truck Complaint
Make a complaint about a tow truck driver or company.
Tow Truck Driver License
Apply for or renew a license to drive a tow truck.
Find a towed vehicle and get it back or stop a tow in progress.
Towed Vehicle Reclaim from Marshal or Sheriff
Reclaim a vehicle towed or in the process of being towed by a Marshal or Sheriff.
Towed Vehicle Reclaim from NYPD
Reclaim a vehicle towed or in the process of being towed by the New York Police Department.
Learn about private towing services.
Toy Gun Sale
Report a business that sells toy or fake guns that are not brightly colored.
Learn about toy safety and child injury prevention.
Tractor-Trailer Parking Rules
Learn about the rules and fines for parking commercial vehicles on residential streets.
Trade Waste License and Registration
Apply for a trade waste license and registration.
Trademarks and Patents
Learn about registering for trademarks and patents.
Learn about traffic and travel conditions in the NY metro area. Report a non-emergency traffic condition, such as congestion or chronic speeding.
Traffic Median Pedestrian Fence Complaint
Report a problem with a pedestrian fence at a traffic median.
Traffic or Pedestrian Signal Complaint
Report a problem with a traffic or Walk/Don't Walk signal.
Traffic or Pedestrian Signal Request
Request a new traffic or Walk/Don't Walk signal.
Get a copy of New York City's traffic rules.
Learn about traffic safety rules, programs, and how to request safety improvements.
Learn how to pay or dispute non-criminal moving violations.
Learn about or report traffic patterns or trends.
Learn about trans fat rules for restaurants and other food service establishments, or report an establishment using trans fat.
Learn how to pay or dispute an MTA transit ticket.
Transitional Finance Authority Bond
Get information for general obligation bond investors.
Transportation for Older Adults
Learn about transportation options for people age 60 and older. Make a complaint about a senior transportation provider.
Trash and Recycling Collection Request for Residence or Non-Profit
Request trash and recycling services at a new residential or institutional address.
Trash or Debris in Street
Report a stray trash bag or loose debris in the driving or biking lane of a City street.
Trash or Recycling Bin
The City does not sell or give away trash or recycling bins.
Trash or Recycling Disposal Complaint
Report a building that doesn't follow trash or recycling disposal rules.
Trash or Recycling Storage Complaint
Report trash or recycling stored incorrectly on private property.
Trash, Recycling, and Compost Collection Schedule
Look up the trash, recycling, and compost collection days for a residential or non-profit address.
Trauma Scene Cleanup
Learn how to clean up a trauma scene.
Travel Agency Complaint
Make a complaint about a travel agency.
Learn about rules and regulations for traveling abroad.
Tree Bed Care
Learn how to maintain City tree beds and keep them safe.
Report someone destroying City trees on a street or in a park.
Learn about installing a tree guard for a City tree.
Request a new tree on a City street in any of the five boroughs. Report a problem with the location or condition of a newly planted tree.
Learn about tree pruning or request pruning of a City tree.
Learn about City tree stump removals.
Tree Work Permit
Apply for a permit to add, prune, decorate, or remove a curbside tree at the property owner's expense.
Trees and Sidewalks Repair
Learn about free repair for qualifying City sidewalks that are severely damaged by curbside tree roots.
Report trespassing, which is entering someone's property without permission.
Truck or Commercial Vehicle Permit
Apply for a Truck or Commercial Vehicle Permit.
Truck Route Complaint
Report a truck on a roadway where truck traffic is not allowed.
Truck Traffic Rules and Routes
Learn about truck routes and regulations from NYC Department of Transportation Traffic Rules.
Get screening or treatment for tuberculosis.
Get information or make a complaint about a tunnel.
Learn if New York State owes you money.
Reports of undocumented immigrants are outside the scope of New York City government.
Learn about filing an unemployment insurance claim.
Uniform Land Use Review Procedure Application
Learn about applications for the Uniform Land Use Review Procedure (ULURP).
Unincorporated Business Tax
Learn about the Unincorporated Business Tax (UBT).
United Nations General Assembly
Learn about the United Nations General Assembly.
Report a dog that is not leashed in a park or other public place.
Report a business operating without a license.
Report work done by an unlicensed plumber, electrician, or contractor.
Unlocked Park or Playground
Report an unlocked park, playground, or park building.
Unpaid Wage Recovery
Get help recovering money owed to you by an employer.
Unsafe Construction Material Storage
Report unsafe storage of flammable or explosive material at a construction site or in a building.
Unsafe Highway Construction
Report a dangerous condition at a highway construction site.
Unsafe New Building Structure
Report a new building under construction that is unsafe.
Learn about or report the sale of pesticides or other unsafe products.
Report a building that is shaking, vibrating, leaning, unstable, or has a defective or cracked building exterior facade.
Unwanted Ad or Menu
Report an individual distributing flyers or posting signs on public or private property, including vehicles and construction sites.
Learn what to do with a pet you can't keep.
Urban Fellows Program
Learn about a nine-month internship and seminar program for recent college graduates.
Used Car Guide
Get consumer information about shopping for secondhand vehicles.
Used Goods Dealer Complaint
Make a complaint about a business that buys or sells used items, including catalytic converters.
Used Gun Dealer Complaint
Make a complaint about a business that buys or sells secondhand firearms.
Learn about taxes for utilities and vendors of utility services.
Vacant Building Complaint
Report an open vacant building.
Vacant Lot Cleaning Bill
Learn about the invoice a lot owner gets when the Department of Sanitation cleans a lot.
Vacant Lot Complaint
Report a vacant lot that is dirty or not fenced.
Report people in a building with a vacate order.
Vandalism in a Park
Report vandalism taking place in a park.
Report a car accident.
Vehicle Accident Report
Get a copy of a Vehicle Accident Report.
Learn about surplus auto and seized vehicle auctions.
Learn about how to get rid of a motor vehicle.
Report visible exhaust from a vehicle.
Vehicle Registration or License Plate
Learn about vehicle registrations, titles, license plates, and inspections.
Vehicle Stored on Residential Property or Vacant Lot
Report a vehicle stored on residential property or in a vacant lot.
Ventilation or Exhaust System Complaint
Report inadequate ventilation inside a building or a ventilation or exhaust system that is illegal, installed improperly, or has an odor.
Verizon Telephone, Internet, and Cable Service
Learn about or get help with Verizon telephone, internet, and cable service.
Veteran Health Care
Learn about health care options for veterans.
Veteran Housing Incentives for Landlords
Learn about or get help with the Veterans Housing Incentive program.
Veteran Legal Assistance
Learn about legal service providers that provide free legal assistance for veterans.
Veterans Property Tax Exemption
Apply for or get help with the Veterans Property Tax Exemption.
Learn about VIN etching at local police precincts.
Vital Record Verification
Request birth or death verification if you are a government agency.
Vital Records Attorney Rules
Learn about the rules for an attorney submitting a vital records request on behalf of a client.
Vital Records EVERS System
Get help for users of EVERS, the registration system of births and deaths in New York City, which is being replaced by eVital.
Volatile Organic Compound (VOC) Carpet Rules
Learn about rules for selling carpets with VOCs.
Voluntary Disclosure of Taxes Owed and Compliance (VDCP)
Learn about a program for taxpayers who owe taxes and want to file past due returns and pay outstanding tax amounts.
Voluntary Placement of a Child in Foster Care
Get help for parents who are unable to care for a child or teenager.
Volunteer as a Medicare Counselor
Help other seniors learn about health insurance options.
Volunteer Firefighter Background Check
Learn about criminal history checks for volunteer fire department applicants.
Volunteer in Emergencies
Help others prepare for and respond to emergencies.
Volunteer in Homeless Shelters or Food Pantries
Help homeless shelters and food pantries serve people in need.
Volunteer in Parks
Help care for City parks and recreational facilities.
Volunteer Opportunities for Businesses
Learn about volunteer opportunities for businesses and their employees.
Volunteer Program Management
Get resources for volunteer organizations.
Volunteer Screening for Non-Profits
Learn about the Go Pass background check program for non-profits.
Volunteer to Prepare Taxes
Help New Yorkers complete their tax returns and claim tax credits.
Volunteer with Older Adults
Learn about volunteer opportunities with the Department for the Aging.
Volunteer with Young People
Help tutor, mentor, and coach young people.
Learn about volunteer opportunities throughout the City.
Register to vote or check your registration status.
Report a stand-alone or retaining wall that is bulging, cracked, defective, or inadequate.
Waste Disposal for Businesses
Learn about trash and recycling rules for businesses, including any business operating in a residential building.
Waste Management Plan
Learn about the requirement for large buildings to show how they will manage waste generated by their residents.
Wastewater Guidelines for Businesses
Learn about wastewater treatment rules for businesses.
Wastewater Treatment Plant Complaint
Report noise or a bad smell from a wastewater treatment plant, sewage treatment plant, or pumping station.
Report the use of too much water or water waste in any facility.
Water and Sewer Bill
General information about Department of Environmental Protection (DEP) water and sewer bills and accounts.
Water and Sewer Bill Amnesty Program
DEP's limited, one-time amnesty program for eligible past-due water and sewer bills .
Water and Sewer Bill Dispute
Fight a Department of Environmental Protection (DEP) water or sewer charge or dispute a bill.
Water and Sewer Bill Payment
Pay a Department of Environmental Protection (DEP) water and sewer bill.
Water and Sewer Lien Sale
Learn about lien sales of water and sewer debt.
Water and Sewer Rate
Learn about NYC Water Board water and sewer bill rate increases.
Water and Sewer Service Line Protection Program
Learn how property owners can cover future costs to repair service lines.
Water Backflow Permit
Apply for a permit to install and use water backflow preventers.
Water Conservation Variance Permit
Learn about a permit to use water in a way that NYC law does not normally allow.
Water Drainage Complaint
Report a problem with building or property drainpipe or drainage.
Water Fixtures Permit
Learn about required permit to install or remove water fixtures.
Water Fountain and Bottle Refill Stations
Learn about fountains and bottle refill stations providing quality drinking water.
Learn about water hardness.
Water Leak in a Building
Report water leaking into an apartment, public area of a residential building, or basement. Learn how to prevent leaks.
Water Leak on Street or Sidewalk
Report water leaking on a street or sidewalk.
Water Main Break
Report a possible water main break.
Learn about water meters and automated meter reading (AMR) devices.
Water Meter Complaint
Report a water meter that is broken, leaking, frozen, missing, or stolen.
Water Meter Inspector Check
Check that someone claiming to be a water meter inspector works for the Department of Environmental Protection (DEP).
Water Meter Permit
Learn about required permit for removal, re-setting, or repair of water meters.
Water Potability Certificate
Apply for a water potability certificate, which confirms that water is safe to drink.
Water Sampling Station Complaint
Report a defective water sampling station.
Water Saving Kit
Get items to help you conserve water at home.
Water Saving Tips
Learn how to conserve water.
Learn about having water service turned on or off for a residential or commercial property.
Get a list of scheduled water main shutdowns and water disruptions.
Water Tap Permit or Sewer Pipe Map
Apply for a permit to connect or close water taps or wet connections. Get a map of sewer pipes.
Water Tunnel No. 3 Construction
Learn about DEP's Water Tunnel No. 3 construction project and related controlled blasting in Long Island City, Queens.
Water Vessel for Shipping Hydrant Certificate
Apply for certification to unload water from a shipping hydrant for general use.
Water Well Permit
Apply for or renew a permit to install or use water wells for residential or commercial purpose.
Apply for a permit for construction on waterfront properties under the jurisdiction of Small Business Services.
Watershed Recreation and Access Permit
Learn about required permit for certain activities on upstate reservoir lands.
Report floating debris, oil, gasoline, sewage, or unusual color in a waterway.
WeCARE Services for Public Assistance Clients
Get resources and services for public assistance recipients with barriers to independence.
Report a problem with a licensed welder.
Apply for a license to perform structural welding.
Call 911 to request a wellness check for someone you haven't been able to contact.
West Nile Virus
Learn about West Nile Virus.
Wheelchair Friendly Decal
Get a decal that promotes that a food service establishment is accessible to wheelchairs.
Wholesale Foods Distributor License
Apply for a license to sell wholesale foods.
Learn about free public Wi-Fi and find places to connect to the Internet.
Get information about wildlife, including how to report wild animals or the removal of wildlife from a park.
Wild Animal Exhibition Permit
Apply for a permit to exhibit exotic or wild animals for movies, commercial purposes, science, education, or display.
Learn about window guards and preventing window falls.
Window Guard Complaint
Report missing window guards or a landlord or tenant who refuses installation.
Winter Weather Safety
Learn how to stay warm, healthy, and safe during winter storms and extreme cold.
Women Entrepreneurs NYC (WE NYC)
Learn about a program that helps women start, operate, and grow their businesses.
Learn about programs, resources, and support for women.
Learn how to get rid of lumber, tree branches, shrubs, and firewood.
Learn about worker safety or report worker health hazards.
Learn about insurance that provides cash or medical care for workers who are injured or become ill as a result of their job.
Workers' Compensation for Businesses
Learn about workers' compensation resources for businesses.
Workers' Compensation Fraud
Report workers' compensation fraud.
Workforce1 Career Centers
Find a Workforce1 Career Center.
Working Horse License
Apply for or renew a license for a working horse.
Working Horse Rules
Learn about the rules and restrictions for working horses.
World Trade Center DNA Sample
Learn how family members of World Trade Center victims can provide DNA samples to help the City identify remains.
World Trade Center Health Program
Learn about the World Trade Center Health Program.
X-Ray Machine Complaint
Report a problem with an X-ray machine.
Young Men's Initiative
Learn about programs and policies to address disparities that impact boys and men of color.
Your New Baby Brochure
Get a copy of the "Your New Baby" brochure.
Youth Baseball and Defibrillators (AEDs)
Learn about Automated External Defibrillator (AED) and trained responder requirements for youth baseball leagues.
Learn about employment programs for young people, including SYEP.
Youth Employment Working Papers
Learn about the papers required for employees under age 18.
Youth Services and Counseling
Get resources for young people, troubled youth, and their families. Includes Community Connect, walk-in centers, and NYC Teen website.
Zero Waste Pledge
Pledge to reduce, reuse, and recycle and get a free reusable bag.
Zombie Homes Initiative
Learn about HPD's Zombie Homes Initiative that works to address problems of neglected or deteriorated vacant and abandoned small homes.
Zoos and Aquariums
Get locations, hours, and contact information for zoos and aquariums.
Обратитесь за помощью в NYC311 на русском языке
Обратитесь за помощью в NYC311 на русском языке
باللغة العربية NYC311 التواصل مع
باللغة العربية NYC311 التواصل مع
کے ساتھ اردو میں جڑیں NYC311
کے ساتھ اردو میں جڑیں NYC311
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使用中文与 NYC311 联系
使用中文与 NYC311 联系
使用中文與 NYC311 聯絡
使用中文與 NYC311 聯絡
한국어로 NYC311과 소통하기
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