You can file a complaint about a pedicab business or driver.
Complaints include:
- Unlicensed activity
- Missing safety equipment:
- Headlights
- Taillights and turn lights
- Audible signaling device
- Seatbelts for no more than three passengers
- Missing or incomplete signs
- Rate sign
- License or complaint sign
- Missing pedicab registration plate (sticker)
- Missing timer seal
- Overcharges
- False advertising
- Not giving passengers a Pedicab Information Card (receipt)
The Department of Consumer and Worker Protection (DCWP) does not take complaints about traffic violations.
What Happens Next
If you don't include your address or email with your Service Request, you won't receive follow up. The Department of Consumer and Worker Protection (DCWP) will consider your complaint a tip.
If you include your address, DCWP will mail you a complaint form. You must complete and return it to DCWP. If you provide your email address, you'll get the form by email instead. Check your spam folder if you don't see it in your inbox.
