You can file a complaint about someone selling tickets:

  • In a public space in the City
  • Online for events in the City

If the ticket seller is licensed, please include the ticket seller’s Department of Consumer and Worker Protection (DCWP) license number and any information about the company whose tickets are being sold.

If you purchased a ticket, please provide any information you have about the ticket.

What Happens Next

To receive follow up on your request, you must provide your address. The Department of Consumer and Worker Protection (DCWP) will mail you a complaint form, which you must complete and return. If you also provide an email address with your Service Request, you will receive the form by email instead. Be sure to check your spam folder in addition to your inbox.

DCWP will consider your complaint a tip if you do not provide your address.

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