Patients who were treated or transported by FDNY Bureau of Emergency Medical Services (FDNY EMS) personnel may request a copy of their Pre-Hospital Care Report (PCR). These records were previously known as Ambulance Call Reports (ACR).
The FDNY only maintains Pre-Hospital Care Reports for patients treated or transported by FDNY EMS.
For all other patient records, contact the responding ambulance provider or receiving hospital. If an invoice was issued for emergency transportation, it will list the name of the ambulance provider. If the provider is not the FDNY, you will need to contact the listed provider.
You can obtain a copy of a Pre-Hospital Care Report:
Download the Pre-Hospital Care Report Request Form.
Certain requests for Pre-Hospital Care Reports must also include a completed HIPAA release form.
Download the FDNY HIPAA Authorization to Disclose Health Information Form.
Online
Non-certified copies of these records may be requested and received electronically through myPatientEncounters.
Learn how to submit a request through myPatientEncounters.
In Person
Visit the FDNY at:
FDNY Public Records Unit
9 MetroTech Center (Flatbush Avenue entrance)
Brooklyn, NY 11201
Hours of Operation: Tuesdays and Thursdays, 8 AM to 2 PM (excluding holidays)