Coronavirus (COVID-19) Alert

Limited In-Person Assistance Available by Appointment Only

For health and safety reasons, the DCA Licensing Center and NYC Small Business Support Center cannot serve walk-ins, but you can schedule an appointment.

Email

Email LicensingAppointments@dca.nyc.gov

By Phone

Call (212) 436-0441 (Monday - Friday, 8 AM - 4 PM).

Online Services Available

You can:

  • Use online services to get an application or to apply for or renew a license
  • Contact a representative by email or phone

See sections below.

A license is required to run games of chance. These games fall into three general categories:

  • Las Vegas Nights 
  • Bell Jars 
  • Raffles

There are two steps to getting a Games of Chance License:

  1. Get an ID number from the New York State Gaming Commission.
  2. Contact the Department of Consumer Affairs to complete the application process.

You can learn how to get a Games of Chance License ID number and required applications online or by phone.

Online

Learn about Games of Chance licenses.

Download Games of Chance License applications.

By Phone

  • Agency: New York State Gaming Commission
  • Phone Number: (518) 388-3300
  • Business Hours: Monday - Friday: 9 AM - 5 PM

After you've been issued an ID number by the State, you must apply for a Games of Chance License with the Department of Consumer Affairs.

Online

Learn how to apply for a Games of Chance License.

By Phone

Call 311 or 212-NEW-YORK (212-639-9675) for assistance.

Online

On the DCA website you can:

  • Live chat with a DCA representative
  • Learn about laws you need to know and obey
  • Learn about other licenses you might need
  • Download valuable publications, tips, and FAQs
  • Request an inspection
  • Read checklists to learn what DCA inspectors look for in your industry and avoid violations
  • Learn how to handle consumer complaints
  • Pay fines by credit card
  • Resolve a DCA violation
  • Update important business information, including your contact information, your name or business name, or corporate officer information
  • Request the replacement of a lost, stolen, or damaged DCA license document
  • Download DCA's model contracts and model receipts, required signs, and other templates

Go to the DCA Business Toolbox.

With a DCA online account, you can:

  • Access your DCA records
  • Renew a license
  • Change address
  • Change name
  • Change officer information
  • Request license replacement
  • Follow the status of applications
  • Submit additional documents as part of your license application (if you submitted your application at the DCA Licensing Center)

Log in or register for a DCA account.

In Person

  • DCA Licensing Center
    42 Broadway
    New York, NY 10004
    Mon, Tue, Thu, Fri: 9:00 AM - 5:00 PM
    Wed: 8:30 AM - 5:00 PM
     
  • NYC Small Business Support Center
    90-27 Sutphin Boulevard, 4th Floor
    Jamaica, NY 11435
    Mon: 9:00 AM - 5:00 PM

The centers are closed on major holidays. If you need to take an exam, you should arrive before 3 PM.

By Phone

Call 311 or 212-NEW-YORK (212-639-9675) for assistance.

If you’re using the online services portal to submit applications and other requests to the Department of Consumer Affairs (DCA), you can get help with technical problems, including:

  • Log-in problems
  • Resetting user names or passwords
  • Problems uploading documents
  • Error messages
  • Web page not loading
  • Button not responding

Coronavirus (COVID-19) Alert

Phone assistance is currently unavailable. Send an email to ELP@dca.nyc.gov for assistance.

You can get answers to license-specific questions and information about application requirements.

Call 311 or 212-NEW-YORK (212-639-9675) for assistance.

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