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You can report rats and mice, as well as conditions that might attract rodents. How the complaint is handled depends on where the problem is.

You can report rats or mice in a restaurant, cafe, bar, deli, bakery, cafeteria, lunchroom, soup kitchen, bakery or any other place where food is served. You can also report conditions in these locations that might attract rats.

To report rats, mice, or droppings in food, go to the Food Safety Complaint page.

You can report rats or mice in a grocery, supermarket, farmers market, fish market, beverage store, food warehouse, or food processing location.

To report rats, mice, or droppings in food, go to the Food Safety Complaint page.

Online

Report rats or mice in a food market, warehouse, or processing location.

By Phone

  • Agency: New York State Department of Agriculture and Markets
  • Phone Number: (718) 722-2876
  • Business Hours: Mon - Fri: 9:00 AM - 5:00 PM

Report rats or mice in bus, subway, and train stations to whichever agency manages the property:

To report rats, mice, or dirty conditions on a vacant lot, go to the Vacant Lot Complaint page.

To report rats, mice, or conditions that might attract them in NYCHA housing, go to the  NYCHA Public Housing Maintenance Complaint page.

You can report rats, mice, or conditions that might attract them:

  • On residential or commercial property with a structure or building on it
  • On sidewalks
  • In sewers
  • On streets