You must turn in your damaged or not working Fair Fares NYC MetroCard at any Fair Fares NYC location to get a replacement card.
You can turn in your card any time after you discover that it is damaged or not working.
There is no replacement limit per calendar year for a card that is damaged or not working.
Fair Fares NYC Locations are open Monday through Friday from 8 AM to 7 PM, except city holidays.
1309 Fulton Avenue
Bronx, NY 10456
(Between 169th and 170th Streets)
30 Thornton Street
Brooklyn, NY 11206
(Between Flushing Avenue and Broadway)
413 East 120th Street
New York, NY 10035
(Between First and Pleasant Avenues)
114-02 Guy R Brewer Boulevard
Jamaica, NY 11434
(Between Linden Boulevard and 115th Avenue)
1 Edgewater Street
Staten Island, NY 10305
(Between Willow and Lynhurst Avenues)