If you are an asylum seeker who has just arrived in New York City, you can get free and confidential help at the Asylum Seeker Resource Navigation Center. You will need to schedule an appointment through NYC shelter staff or a community-based partner office.

The Center will connect you with services and resources, including but not limited to:

  • Health insurance enrollment
  • Healthcare services and appointments
  • Mental health counseling
  • School enrollment
  • Child services
  • Immigration legal services
  • IDNYC (Municipal Identification) enrollment

You can get some basic services at the Center. The Center can also connect you with providers and community-based organizations throughout the five boroughs of New York City.

Visit nyc.gov/asylumseekers for more information.


To be eligible for services and referrals, you must:

  • Provide U.S. Immigration and Customs Enforcement paperwork showing that you entered the U.S. Southwest Border on or after January 1, 2022,
  • Currently live in New York City, and
  • Make an appointment with the Center

The Center is open to anyone who meets those three requirements. You do not need to live in a New York City shelter to access these services.


At the appointment, you will have an interview. It will be:

  • Fully confidential
  • In your preferred language
  • With a trained case manager

The case manager will help identify your needs and connect you to services, resources, and information.

The Center is located at:

American Red Cross
520 West 49th Street (between 5th and 6th Avenues)
New York, NY 10019
Hours: Monday - Friday: 9 AM - 5PM. Closed on weekends and major holidays.

Call (888) 744-7900 or contact Catholic Charities online for more information about appointments for the Center.

Appointments can be made through staff at:

  • NYC Department of Homeless Services (DHS) Shelters
  • NYC Department of Education Schools
  • NYC Department of Health & Mental Hygiene Sites
  • NYC Health+Hospitals Sites

The following Community Partners are also scheduling appointments:

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