Need something else?

You can get information and assistance with:

  • Applying for Medicaid
  • Financial assistance programs for Medicare
  • Comparing Medicare plan choices

Learn about healthcare assistance for seniors age 65 and over.

The Health Insurance Information Counseling and Assistance Program (HIICAP/SHIP) offers free counseling to seniors on:

  • Medicare enrollment
  • Comparing and selecting a Medicare plan
  • Enrolling in a Medicare plan
  • Elderly Pharmaceutical Insurance Coverage (EPIC)
  • Medicare Prescription Drugs (Medicare Part D)
  • Medicare Part A, Part B, and Part D
  • Medicare Advantage/Medicare Health Plans (HMO, POS, PPO, SNP)
  • Medicare Saving Programs (including QMB, SLMB, and QI)
  • Dual eligible (Medicare and Medicaid)
  • Medigap/Medicare Supplement insurance
  • Medicare Preventive Services 
  • Part D Extra Help/Low Income Subsidy (LIS)

You must make an appointment for in-person assistance.

HIICAP assists with Medicare and related health insurance questions only. HIICAP does not provide assistance with paying medical bills.

Learn more about HIICAP.

Call 311 for assistance by phone.

You can get a booklet for seniors called the "Complete Guide to Health Care Coverage for Older New Yorkers."

Online

Download a copy of the booklet.

Learn more about Medicare.

By Mail

Call 311 for assistance.

If you are a senior 65 and older, you can get free in-person help enrolling in Medicaid and financial assistance programs for Medicare. An enrollment facilitator will:

  • Find out if you qualify for public health insurance coverage
  • Help you enroll or recertify in Medicaid
  • Help you apply for financial assistance programs, such as the Medicare Savings Program (MSP), for Medicare

Most locations accept walk-ins. You can also call ahead to make an appointment.

Bronx

Center for Urban Community Services
1510 Southern Boulevard 
(800) 290-7189
One Thursday a month (call ahead for dates): 9 AM - 5 PM

Morrisania Health Center
1309 Fulton Avenue, 3rd Floor
(347) 396-4705
Monday - Friday: 8:30 AM - 4:30 PM

Public Health Solutions WIC Program -East Tremont
519 East Tremont Avenue 
(347) 380-1106                              
Monday: 11 AM - 6:30 PM
Tuesday and Thursday: 8:30 AM - 4 PM 
Friday: 2 PM - 4 PM (Appointment Only)

Brooklyn North

C+C Apartment Management
930 Halsey Street, Basement, Office 1
(646) 942-1149
By Appointment only

Crown Heights Health Center   
1218 Prospect Place, 1st Floor 
(347) 396-4705
Monday - Wednesday: 8:30 AM - 4:30 PM; Friday: 8:30 AM - 4:30 PM

Fort Greene Health Center     
295 Flatbush Avenue Extension, 5th Floor 
(347) 396-4705
Monday - Thursday: 8:30 AM - 4:30 PM

Good Shepherd Services - East New York
876 Schenck Avenue
(800) 290-7189
Monday: 10 AM - 6 PM; Wednesday: 10 AM - 6 PM

Health Essential Association
2336 86th Street, 2nd Floor
(347) 396-4705
Monday, Thursday and Friday: 9:30 AM - 4:30 PM

Public Health Solutions Human Care Services
1042 38th Street
(929) 270-2188
By Appointment Only

Public Health Solutions MIC - Women's Health Services     
295 Flatbush Avenue Extension, 3rd Floor 
(718) 312-9115
Monday, Tuesday, Thursday and Friday: 8:30 AM - 4 PM
Wednesday: 8:30 AM - 4 PM (Appointment Only)

Public Health Solutions MIC - Women's Health Services    
1873 Eastern Parkway
(718) 312-9115
Wednesday: 9 AM - 4:30 PM (By Appointment only)

Brooklyn South

Brooklyn Chinese American Association
5002 8th Avenue
(646) 899-9025
Tuesday and Thursday: 9 AM - 4:30 PM

Chinese American Planning Council
4101 8th Ave, 4th Floor
(929) 270-2179
Tuesday and Thursday: 9 AM - 4:30 PM

Four Season Medical
7112 Bay Parkway
(929) 270-2179
Friday: 10 AM - 5:30 PM

Health Essential Association
1602 Avenue U
(347) 396-4705
Tuesday: 10 AM - 4 PM

Homecrest Health Center  
1601 Avenue S, 1st Floor 
(347) 396-4705
Monday - Friday: 8:30 AM - 4:30 PM

Public Health Solutions WIC Program - Sheepshead Bay
2555 Ocean Avenue, 2nd Floor 
(347) 274-0665
Monday: 11 AM - 6:30 PM, Tuesday - Friday 8:30 AM - 4 PM

Public Health Solutions WIC Program - Sunset Park 
462 36th St, 2nd Floor
(646) 899-9025 for Chinese/English
(646) 899-9025 for Spanish/English
By appointment only

Sunset Park Neighborhood Senior Center
4520 4th Avenue
(347) 396-4705
Thursday: 8 AM - 4 PM

Manhattan North

Center for Urban Community Services - East Harlem
198 East 121st Street, 5th Floor
(800) 290-7189
One Thursday a month (call ahead for dates): 9 AM - 5 PM

East Harlem Neighborhood Health Action Center 
158 East 115th Street, 1st Floor
(646) 647-5016
Monday, Tuesday, Thursday and Friday: 9:30 AM - 5 PM

Goddard Riverside     
140 West 140th Street, Basement 
(800) 290-7189
Wednesday: 9 AM - 5 PM

New York Common Pantry - East Harlem     
8 East 109th Street
(800) 290-7189; (917) 720-9726
Every other Friday: 9:30 AM - 5:30 PM

Northern Manhattan Improvement Corporation
45 Wadsworth Avenue, 1st Floor
(800) 290-7189
Monday and Tuesday:  9 AM - 5 PM; Thursday: 9 AM - 5 PM

Washington Heights Health Center
600 West 168th Street, Basement
(347) 396-4705
Monday - Friday: 8:30 AM - 4:30 PM

West Side Campaign Against Hunger
263 West 86th Street, Basement
(800) 290-7189
Friday: 8 AM - 4 PM

Metropolitan Hospital 
1901 First Avenue 3rd Floor, OPD Building
New York, NY 10029
(646) 647-5016
Wednesday: 9:30 AM - 5 PM

STAR Senior Center
650 West 187th Street
(347) 396-4705
Thursday: 9 AM - 3:30 PM

Manhattan South

Charles B. Wang Community Health Center - Chinatown
125 Walker Street, 2nd Floor 
(800) 290-7189
Thursday: 9 AM - 5 PM

Grand Central Library
135 East 46th Street, 2nd Floor
(800) 290-7189
Tuesday: 10 AM - 6 PM

Hamilton-Madison House
50 Madison Street, 2nd Floor, Room 9
(718) 219 - 4539
Monday - Friday: 9:30 AM - 5 PM

Henry Street Settlement Neighborhood Resource Center  
281 East Broadway 
(212) 471-2400
Tuesday and Friday: 9 AM - 5 PM

Manhattan VA Medical Center (For veterans and family members only)
423 East 23rd Street, 15 Floor South, Room 15061
(800) 290-7189
Every other Thursday: 9 AM - 5 PM

Weinberg Center for Balanced Living
197 East Broadway, 4th Floor
(646) 395-4270
Wednesday: 9 AM - 5 PM

XiangSheng Medicine
27 East Broadway, 3rd Floor
(646) 647-4496
Monday, Tuesday, Thursday, Friday, Sunday: 9:30 AM - 5 PM

Queens

Charles B. Wang Community Health Center 
136-26 37th Avenue, 5th Floor
Flushing
(800) 290 7189
Monday: 9 AM - 5 PM

Chinese American Planning Council
133-14 41st Avenue, 7th Floor
Flushing
(646) 647-5943
Thursday and Friday: 9 AM - 4:30 PM

Corona Health Center
34-33 Junction Boulevard, 1st Floor
Jackson Heights
(347) 396-4705
Monday - Thursday: 8:30 AM - 4:30 PM

Elmhurst Hospital
79-01 Broadway, 1st Floor
Flushing
(646) 632-5285
Monday, Wednesday, and Thursday: 8:30 AM - 4 PM

Jamaica Health Center
90-37 Parsons Boulevard, 4th Floor
Jamaica
(347) 396-4705
Monday:  8:30 AM - 4:30 PM; Friday: 8:30 AM - 4:30 PM

Jewish Community Council of the Rockaway Peninsula
1525 Central Avenue, 2nd Floor
Far Rockaway
(646) 899-9027
By appointment only

KCS Flushing
42-15 166th Street
Flushing
(347) 396-4705
Friday: 9 AM - 3 PM

Li Li Ren MD PC
142-38 37th Avenue, Suite 2A
Flushing
(646) 647-5943
Monday - Wednesday: 9 AM - 4:30 PM

Public Health Solutions  Maternal Child Health Program
103-24 Roosevelt Avenue, 3rd Floor
Corona
(646) 632-5285
Monday - Friday: 8:30 AM - 4 PM

Public Health Solutions WIC - Astoria     
12-26 31 Avenue
Astoria
(718) 947-0036
Monday and Friday: 1 PM - 4 PM; Tuesday, Wednesday and Thursday: 8:30 AM - 4 PM

Public Health Solutions WIC - Corona    
103-24 Roosevelt Avenue, 3rd Floor 
Corona
(718) 228-0718
Monday: 11 AM - 6:30 PM; Tuesday - Friday: 8:30 AM - 4 PM

Public Health Solutions WIC - Flushing   
42-60 Main Street
Flushing
(718) 947-0035 
Monday: 11 AM - 6:30 PM; Tuesday - Saturday: 8:30 AM - 4 PM

Public Health Solutions WIC - Jamaica  
90-40 160 Street
Jamaica
(646)–899-9027
Tuesdays and Fridays 8:30 AM - 4 PM

Public Health Solutions WIC - Ridgewood     
55-05 Myrtle Avenue, 3rd Floor
Ridgewood
(347) 472-3328
Monday: 11 AM - 6:30 PM; Tuesday - Friday: 8:30 AM - 4 PM

Queensbridge-Riis
10-25 41st Avenue
Long Island City
(347) 396-4705
Thursday and Friday: 8:30 AM - 3 PM

Staten Island

Adults Communicating Together (ACT)
1698 Victory Boulevard
(646) 899-9025
Monday: 9 AM - 4:30 PM

Bay Street Community Health Action of Staten Island     
56 Bay Street, 1st Floor 
(646) 570-7701
Monday, Wednesday, Thursday, Friday: 9 AM - 4:30 PM; Tuesday: 9 AM - 4:30 PM (By appointment only)

Good Faith Adult Day Care Center
1385-1387 Bay Street
(646) 899-9025
Wednesday:  8:30 AM - 4 PM