If you are a New Yorker 65 and older, you can get free in-person help applying for Medicaid and financial assistance programs for Medicare.
Assistance is available at Medicaid Offices or community enrollment sites.
An enrollment facilitator will:
- Find out if you qualify for public health insurance coverage
- Help you enroll or recertify in Medicaid
- Help you apply for financial assistance programs, such as the Medicare Savings Program (MSP), for Medicare
- Agency: Human Resources Administration
- Division: Health Insurance Enrollment Assistance
- Phone Number: (347) 396-4705
- Business Hours: Monday - Friday: 9 AM - 5 PM
Medicaid renewal rules have changed. If you do not submit your Medicaid renewal by the date on your HRA notice, you will lose your coverage and need to reapply. Use the ACCESS HRA website or the ACCESS HRA Mobile App from anywhere and at any time to submit a renewal for Medicaid coverage.
If you have questions, you can get help from the HRA Medicaid Helpline.
- Agency: Human Resources Administration
- Division: Medicaid Helpline
- Phone Number: (888) 692-6116
- Business Hours: Monday - Friday: 8 AM - 5 PM
- Automated Assistance is available in English and Spanish 24 hours, 7 days a week. Staff is available through the automated phone system during business hours, except on City Holidays. Most languages are available through a staff person.
