Need something else?

You can get information and assistance with:

  • Applying for Medicaid
  • Financial assistance programs for Medicare
  • Comparing Medicare plan choices

Learn about healthcare assistance for older adults age 65 and over.

The Health Insurance Information Counseling and Assistance Program (HIICAP/SHIP) offers free counseling to older adults on:

  • Medicare enrollment
  • Comparing and selecting a Medicare plan
  • Enrolling in a Medicare plan
  • Elderly Pharmaceutical Insurance Coverage (EPIC)
  • Medicare Prescription Drugs (Medicare Part D)
  • Medicare Part A, Part B, and Part D
  • Medicare Advantage/Medicare Health Plans (HMO, POS, PPO, SNP)
  • Medicare Saving Programs (including QMB, SLMB, and QI)
  • Dual eligible (Medicare and Medicaid)
  • Medigap/Medicare Supplement insurance
  • Medicare Preventive Services 
  • Part D Extra Help/Low Income Subsidy (LIS)

You must make an appointment for in-person assistance.

HIICAP assists with Medicare and related health insurance questions only. HIICAP does not provide assistance with paying medical bills.

Learn more about HIICAP.

Call 311 or 212-NEW-YORK (212-639-9675) for assistance by phone.

Coronavirus (COVID-19) Alert

Due to the public health emergency, visits to community enrollment sites are by appointment only unless otherwise noted. During this period, you can call for information or to schedule a telephone or in-person appointment.

If you are a senior 65 and older, you can get free in-person help applying for Medicaid and financial assistance programs for Medicare.

Assistance is available at Medicaid Offices or community enrollment sites.

An enrollment facilitator will:

  • Find out if you qualify for public health insurance coverage
  • Help you enroll or recertify in Medicaid
  • Help you apply for financial assistance programs, such as the Medicare Savings Program (MSP), for Medicare

Find a Medicaid office.

You can also visit one of the community enrollment sites listed below. Most locations accept walk-ins. You can also call ahead to make an appointment.

Bronx

Morrisania Health Center
(347) 396-4705
Enrollment by Phone Only: Monday - Friday: 8:30 AM - 4:30 PM

Public Health Solutions WIC Program -East Tremont
535 East Tremont Avenue, 2nd Floor
(347) 380-1106 or (800) 344-4306                              
In Person Enrollment (By Appointment Only): Monday: 10:30 AM - 6 PM; Wednesday: 8:30 AM - 4 PM
Enrollment by Phone: Tuesday, Thursday, and Friday: 8:30 AM - 4 PM

Brooklyn North

C+C Apartment Management
(646) 942-1149 or (800) 544-8269
Enrollment by Phone Only: Monday - Friday: 9 AM - 5 PM

Fort Greene Health Center     
(347) 396-4705
Enrollment by Phone Only: Monday - Friday: 8:30 AM - 4:30 PM

Public Health Solutions Fort Greene Sexual Reproductive Health
295 Flatbush Avenue Extension, 3rd Floor 
(718) 312-9115 or (800) 344-4306
In Person Enrollment (By Appointment Only): Monday and Tuesday: 8:30 AM - 4 PM
Enrollment by Phone: Wednesday - Friday: 8:30 AM - 4 PM

Good Shepherd Services - East New York
876 Schenck Avenue
(800) 290-7189
In Person Enrollment (By Appointment Only): Wednesday: 10 AM – 2 PM

Brooklyn South

Brooklyn Chinese American Association
5002 8th Avenue
(646) 899-9025 or (800) 544-8269
In Person Enrollment (By Appointment Only): Monday and Wednesday: 9 AM - 4:30 PM
Enrollment by Phone: Tuesday, Thursday, and Friday: 9 AM - 4:30 PM

Chinese American Planning Council
(929) 270-2179 or (800) 544-8269
Enrollment by Phone Only: Monday - Friday: 9 AM - 5 PM

Health Essential Association
(347) 396-4705
Enrollment by Phone Only: Tuesday: 10 AM - 4 PM

Homecrest Health Center  
(347) 396-4705
Enrollment by Phone Only: Monday - Friday: 8:30 AM - 4:30 PM

Public Health Solutions WIC Program - Sheepshead Bay
2555 Ocean Avenue, 2nd Floor 
(646) 640-7334 or (800) 344-4306
In Person Enrollment (By Appointment Only): Monday: 10:30 AM - 6 PM, Thursday: 8:30 AM - 4 PM
Enrollment by Phone: Tuesday, Wednesday, and Friday: 8:30 AM - 4 PM

Public Health Solutions WIC Program - Sunset Park 
462 36th St, 2nd Floor
(800) 544-8269; (718) 219-4539  for English / Chinese
In Person Enrollment (By Appointment Only): Thursday: 8:30 AM - 4 PM
Enrollment by Phone: Tuesday, Wednesday, and Friday: 8:30 AM - 4 PM

Sunset Park Neighborhood Senior Center
(347) 396-4705
Enrollment by Phone Only: Thursday: 8 AM - 4 PM

Manhattan North

East Harlem Neighborhood Health Action Center 
158 East 115th Street, 1st Floor
(917) 903-4028 or (646) 647-5016
In Person Enrollment (By Appointment Only): Monday - Thursday: 9 AM - 4:30 PM
Enrollment by Phone: Friday 9 AM - 4:30 PM

Washington Heights Health Center
(347) 396-4705
Enrollment by Phone Only: Monday - Friday: 8:30 AM - 4:30 PM

Metropolitan Hospital 
(800) 544-8269
Enrollment by Phone Only: Monday - Friday: 9 AM - 5 PM

Center for Urban Community Services-East Harlem
(800) 290-7189
Enrollment by Phone Only: Monday - Friday: 9 AM - 5 PM

Goddard Riverside
(800) 290-7189
Enrollment by Phone Only: Monday - Friday: 9 AM - 5 PM

New York Common Pantry - East Harlem
(800) 290-7189 or (917) 720-9726
Enrollment by Phone Only:  Monday - Friday: 9 AM - 5 PM

Northern Manhattan Improvement Corporation
(800) 290-7189
Enrollment by Phone Only: Monday - Friday: 9 AM - 5 PM

West Side Campaign Against Hunger
(800) 290-7189
Enrollment by Phone Only: Monday - Friday: 9 AM - 5 PM

Manhattan South

Lower East Side/Chinatown
40 Bowery Street
(929) 270-2179 or (800) 344-4306
In Person Enrollment (By Appointment Only): Thursday and Friday: 9:00 AM - 4:30 PM
Enrollment by Phone: Monday - Wednesday: 9 AM - 4:30 PM

Xiang Sheng Medicine
27 East Broadway, 3rd Floor
(646) 647-4496 or (800) 544-8269
In Person Enrollment (By Appointment Only): Friday and Sunday: 9:30 AM - 5 PM
Enrollment by Phone: Monday - Thursday: 9:30 AM - 5 PM

Charles B. Wang Community Health Center 
(800) 290-7189
Enrollment by Phone Only: Monday - Friday: 9 AM - 5 PM

Dale Jones Burch Neighborhood Center
(212) 471-2400
Enrollment by Phone Only: Monday - Friday: 9 AM - 5 PM

Manhattan VA Medical Center (Only open to Veterans and Family Members)
(800) 290-7189
Enrollment by Phone Only: Monday - Friday: 9 AM - 5 PM

Single Stop Headquarters
210 East 43rd Street
(800) 290-7189
In Person Enrollment (By Appointment Only): every other Tuesday: 10 AM - 2 PM

Queens

Chinese American Planning Council
(646) 647-5943 or (800) 544-8269
Enrollment by Phone Only: Monday - Friday: 9 AM - 5 PM

Corona Health Center
(347) 396-4705
Enrollment by Phone Only: Monday - Friday: 8:30 AM - 4:30 PM

Elmhurst Hospital
(646) 899-9027 or (800) 544-8269
Enrollment by Phone Only: Monday - Friday: 9 AM - 5 PM

Jamaica Health Center
(347) 396-4705
Enrollment by Phone Only: Monday and Friday: 8:30 AM - 4:30 PM

KCS Flushing
(347) 396-4705
Enrollment by Phone Only: Friday: 9 AM - 3 PM

Li Li Ren MD PC
142-38 37th Avenue, Suite 2A
(646) 647-5943 or (800) 544-8269
In Person Enrollment (By Appointment Only): Tuesday and Friday: 9 AM - 4:30 PM
Enrollment by Phone: Monday, Wednesday, and Thursday: 9 AM - 4:30 PM

Charles B. Wang Community Health Center
(800) 290-7189
Enrollment by Phone Only: Monday - Friday: 9 AM - 5 PM

Public Health Solutions Maternal Child Health Program
103-24 Roosevelt Avenue, 3rd Floor
(646) 632-5285 or 646-899-9027 or (800) 544-8269
In Person Enrollment (By Appointment Only): Monday - Thursday: 8:30 AM - 4 PM
Enrollment by Phone: Friday: 8:30 AM - 4 PM

Public Health Solutions WIC - Astoria     
12-26 31st Avenue
(718) 947-0036 or (800) 344-4306
In Person Enrollment (By Appointment Only): Monday and Wednesday: 8:30 AM - 4 PM
Enrollment by Phone: Tuesday, Thursday, and Friday: 8:30 AM - 4 PM

Public Health Solutions WIC - Corona    
103-24 Roosevelt Avenue, 3rd Floor 
(718) 228-0718 or (800) 344-4306 
In Person Enrollment (By Appointment Only): Monday and Tuesday: 8:30am - 4:00pme
Enrollment by Phone: Wednesday - Friday: 8:30 AM - 4 PM

Public Health Solutions WIC - Flushing   
42-60 Main Street
(917) 246-7965 or (800) 344-4306
In Person Enrollment (By Appointment Only): Tuesday and Wednesday: 8:30 AM - 4 PM
Enrollment by Phone: Monday: 10:30 AM - 6 PM; Thursday and Friday: 8:30 AM - 4 PM

Public Health Solutions WIC - Jamaica  
90-40 160 Street
(646) 647-5002 or (800) 344-4306
In Person Enrollment (By Appointment Only): Tuesday and Thursday: 8:30 AM - 4 PM
Enrollment by Phone: Monday: 11 AM - 6:30 PM; Wednesday and Friday: 8:30 AM - 4 PM

Public Health Solutions WIC - Ridgewood     
55-05 Myrtle Avenue, 3rd Floor
(646) 584-2855 or (800) 344-4306
In Person Enrollment (By Appointment Only): Tuesday and Thursday: 8:30 AM - 4 PM
Enrollment by Phone: Monday: 10:30 AM - 6 PM; Wednesday and Friday: 8:30 AM - 4 PM

Queensbridge-Riis
(347) 396-4705
Enrollment by Phone Only: Thursday and Friday: 8:30 AM - 3 PM

Staten Island

Staten Island/New Dop
88 New Dorp Plaza, Suite 202
(646) 570-7701 or (800) 344-4306
In Person Enrollment (By Appointment Only): Tuesday and Friday: 9 AM - 4:30 PM
Enrollment by Phone: Monday, Wednesday, and Thursday: 8:30 AM - 4 PM

Empire BlueCross BlueShield no longer participate in the NYC Medicare Advantage Plus Plan. All retirees will remain in their current plans until further notice.

Retirees can use a customized Medicare Advantage Plan to receive quality healthcare.

Up to date information about the NYC Medicare Advantage Plus Plan is available online.

Online

Learn more about the NYC Medicare Advantage Plus Plan.

Get answers to frequently asked questions about the new plan.

You can get a booklet for older adults called the "Complete Guide to Health Care Coverage for Older New Yorkers."

Online

Download a copy of the booklet.

Learn more about Medicare.

By Mail

Call 311 or 212-NEW-YORK (212-639-9675) for assistance.

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