You can submit an application or renewal for Medicaid using the ACCESS HRA website from anywhere and at any time.
Medicaid renewal rules have changed. If you do not submit your Medicaid renewal by the date on your HRA notice, you will lose your coverage and need to reapply.
If you are a New Yorker 65 and older, you can also get free help in-person or over the phone to apply for or renew Medicaid coverage and apply for financial assistance programs for Medicare.
Assistance is available at Medicaid Offices or community enrollment sites.
An enrollment facilitator will:
- Find out if you qualify for public health insurance coverage
- Help you enroll or recertify in Medicaid or financial assistance programs for Medicare
- Agency: Human Resources Administration
- Division: Health Insurance Enrollment Assistance
- Phone Number: (347) 396-4705
- Business Hours: Monday - Friday: 9 AM - 5 PM
If you have questions, you can get help from the HRA Medicaid Helpline.
- Agency: Human Resources Administration
- Division: Medicaid Helpline
- Phone Number: (888) 692-6116
- Business Hours: Monday - Friday: 8 AM - 5 PM
- Automated Assistance is available in English and Spanish 24 hours, 7 days a week. Staff is available through the automated phone system during business hours, except on City Holidays. Most languages are available through a staff person.
