Call 911
Call 911 to report a fire or any emergency situation that might cause danger to life or personal property.

You can get information about fire safety, including:

  • Required fire safety notices in apartment buildings
  • Guidelines for hotels, motels, and office buildings
  • Fire safety education resources and events

Owners of apartment buildings (three or more apartments) are required to post an Emergency Preparedness Notice on the inside of all apartment entrance doors and in the lobby or common area.

If there is no notice on your apartment door, contact your building owner/manager or notify FDNY at

You can get information from the Fire Department about fire safety guidelines for:

  • Office buildings
  • Hotels
  • Motels

Property owners, fire safety directors and other management staff are required to file fire safety plans with the City. 

The Fire Department provides instructions and forms. Information and assistance is available by phone.

Call 311 or 212-NEW-YORK (212-639-9675) for assistance.

The City provides speakers and educational materials on fire safety.

Topics include:

  • Burn prevention
  • Common fire hazards
  • Critical evacuation skills
  • Installation and maintenance of smoke detectors
  • Proper use of a fire extinguisher

Request a fire safety presentation.

Fire Prevention Special Events

You can get Fire Department resources at high visibility or high occupancy events in New York City through the City.

Call 311 or 212-NEW-YORK (212-639-9675) for assistance.

Fire Zone Learning Center

You can learn about fire safety at the Fire Zone, the City's fire-safety learning center.  Fire safety lessons include learning what to do in an emergency and how to make your own escape plan in case of a fire.


Get information about visiting the Fire Zone.

By Phone

Call 311 or 212-NEW-YORK (212-639-9675) for assistance.

Fire Department Mascots

You can request Hotdog and Siren, the Fire Department fire safety and life safety mascots to provide educational entertainment on fire and burn safety at fire safety education events.

Information is available about how to request Hotdog and Siren at fire safety education events.

Learn about Hot Dog and Siren, the FDNY mascots.

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