Call 911
Call 911 to report a fire or any emergency situation that might cause danger to life or personal property.

You can get information about fire safety, including:

  • Required fire safety notices in apartment buildings
  • Guidelines for hotels, motels, and office buildings
  • Fire safety education resources and events
  • Carbon monoxide and smoke detector requirements for residential buildings

Owners of apartment buildings (three or more apartments) are required to post an Emergency Preparedness Notice on the inside of all apartment entrance doors and in the lobby or common area.

If there is no notice on your apartment door, contact your building owner/manager or notify FDNY at FDNY.BusinessSupport@fdny.nyc.gov.

You can get information from the Fire Department about fire safety guidelines for:

  • Office buildings
  • Hotels
  • Motels

Property owners, fire safety directors and other management staff are required to file fire safety plans with the City. 

The Fire Department provides instructions and forms. Information and assistance is available by phone.

Call 311 or 212-NEW-YORK (212-639-9675) for help.

The City provides speakers and educational materials on fire safety.

Topics include:

  • Burn prevention
  • Common fire hazards
  • Critical evacuation skills
  • Installation and maintenance of smoke detectors
  • Proper use of a fire extinguisher

Request a fire safety presentation.

Fire Prevention Special Events

You can get Fire Department resources at high visibility or high occupancy events in New York City through the City.

Call 311 or 212-NEW-YORK (212-639-9675) for help.

Fire Zone Learning Center

You can learn about fire safety at the Fire Zone, the City's fire-safety learning center.  Fire safety lessons include learning what to do in an emergency and how to make your own escape plan in case of a fire.

Online

Get information about visiting the Fire Zone.

By Phone

Call 311 or 212-NEW-YORK (212-639-9675) for help.

Fire Department Mascots

You can request Hotdog and Siren, the Fire Department fire safety and life safety mascots to provide educational entertainment on fire and burn safety at fire safety education events.

Information is available about how to request Hotdog and Siren at fire safety education events.

Learn about Hot Dog and Siren, the FDNY mascots.

Carbon Monoxide Detectors

Rental and cooperative building owners are required by law to provide and properly install at least one approved carbon monoxide alarm within 15 feet of the primary entrance to each sleeping room. This applies to all one- and two-family homes and residential buildings with three or more units.

Carbon monoxide detectors are required to be replaced as their useful life expires. After this replacement, property owners are required to replace carbon monoxide detectors as their useful life expires according to the manufacturer's instructions, based on the original date of installation. The replacement device must be a model that has an end-of-life alarm.

While owners are required to install carbon monoxide detectors, tenants are responsible for maintaining them and changing the batteries. Tenants must pay the owner $25 when the owner installs a new carbon monoxide detector, replaces a carbon monoxide detector that has reached the end of its useful life, or replaces one that the tenant lost or damaged. Tenants have up to one year to make the payment.

Smoke Detectors

Local Law 62 (1981) requires rental and cooperative building owners to install one or more smoke detectors in each unit. It is the tenant's responsibility to maintain them. The City investigates housing complaints and gives tickets to owners who break the law.

Smoke detectors should be placed between sleeping areas and the rest of the unit. If there is more than 15 feet between sleeping areas, a smoke detector should be provided for each sleeping area. If there are multiple levels in the unit, smoke detectors should be provided for each level. If mounted on the ceiling, the edge of the smoke detector should be no more than 4 inches from the wall. If mounted on the wall, the edge of the smoke detector should be between 4 and 12 inches from the ceiling.

Learn more about carbon monoxide and smoke detectors.

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