You can make a complaint about private solid waste transfer stations. 

Complaints and potential violations include:

  • Dust conditions
  • Insects or rodents
  • Litter adjacent to property
  • Odors
  • Open doors or gates
  • Water or sewer runoff

In order to file a complaint, you must provide: 

  • Your contact information 
  • Exact time of observation
  • Name of transfer station 

The Department of Sanitation (DSNY) responds to this type of complaint in 3 to 7 business days.

Solid waste transfer stations temporarily hold trash and refuse from collection vehicles until they are transported to landfills or other treatment or disposal facilities.

You can contact DSNY for information about a transfer station permit.

Call 311 for assistance.