Need something else?

You can request a fire hydrant:

  • Lock
  • Lock removal
  • Spray cap for recreational use
  • Installation
  • Fender protection post installation
  • Removal
  • Relocation

What You Need

You must provide your contact information so the Department of Environmental Protection (DEP) can contact you, if necessary. DEP must have this information to take action on the Service Request.

If a fire hydrant has a history of being opened illegally, you can ask DEP to put a lock on it. Once a hydrant is locked, only officials from the Fire Department and DEP can open it.

To request that a fire hydrant be unlocked, you must first get a permit from a DEP borough office. Once you have the permit, in order for DEP to open the hydrant. you must provide 311 with:

  • Permit number
  • Your phone number
  • Hydrant location

DEP Borough Offices

Department of Environmental Protection (DEP) Borough Offices are open Monday - Friday, from 9 AM to 5 PM.

DEP recommends scheduling an appointment to ensure social distancing at its customer service offices in all five boroughs. Walk-in customers are still accepted.

Bronx 
1932 Arthur Avenue, 6th Floor
(Between East 176th Street and East Tremont Avenue)

  • Agency: Department of Environmental Protection
  • Division: Bronx Borough Customer Services
  • Phone Number: (718) 466-8481
  • Business Hours: Monday - Friday: 9 AM - 5 PM

Brooklyn
250 Livingston Street, 8th Floor
(Between Elm Place and Bond Street)

  • Agency: Department of Environmental Protection
  • Division: Brooklyn Borough Customer Services
  • Phone Number: (718) 923-2629
  • Business Hours: Monday - Friday: 9 AM - 5 PM

Manhattan 

55 West 125 Street, 9th Floor
(Between Lenox Avenue (aka Malcolm X. Boulevard) and 5th Avenue)

  • Agency: Department of Environmental Protection
  • Division: Manhattan Borough Customer Services
  • Phone Number: (212) 643-2201
  • Business Hours: Monday - Friday: 9 AM - 5 PM

Queens
96-05 Horace Harding Expressway, 1st Floor
(Between Junction Boulevard and Pedestrian Overpass)

  • Agency: Department of Environmental Protection
  • Division: Queens Borough Customer Services
  • Phone Number: (718) 595-3258
  • Business Hours: Monday - Friday: 9 AM - 5 PM

Staten Island
60 Bay Street, 6th Floor
(Between Slosson Terrace and Bend)

  • Agency: Department of Environmental Protection
  • Division: Staten Island Borough Customer Services
  • Phone Number: (718) 876-6802
  • Business Hours: Monday - Friday: 9 AM - 5 PM

You can ask at your local firehouse to have a hydrant fitted with a spray cap and opened for recreational use.

What You Need

You must be over 18, show ID, and fill out a form.

Firehouse Locations

To find a firehouse location, go to the Firehouses page.

What Happens Next

The firehouse will schedule a time to turn the hydrant on and off.

DEP paints fire hydrants on a regular maintenance schedule, but does not accept painting requests.

You can submit a hydrant modification request online using DEP's Hydrant Installation/Relocation/Removal/Alteration form.

Your request must include:

  • A letter explaining your request (can be attached in online form)
  • Photographs
  • Builder's pavement plan or sketch
  • Your contact information

The request will be reviewed, and you will be contacted by email with any decisions.

If the application is approved, you will receive and email response with the required fee and a Private Construction Work Application (also known as the Property Owner's package).

Submit a Hydrant Installation/Relocation/Removal/Alteration form.

You can request the installation of fire hydrant fender protection posts.

A fire hydrant with two metal protection posts in front of the the hydrant.

The Department of Environmental Protection (DEP) will evaluate the need for these posts based on the type of hydrant and its location.

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