Coronavirus (COVID-19) Alert

The Health Department is currently reviewing all complaints and responding primarily to those that pose an imminent threat to public health or safety.

Non-emergency complaints will be logged and responded to when regular operations resume.

You can report a cooling tower that is unsanitary, not working properly, or that has structural problems.

You can report a cooling tower that is unsanitary, not maintained, or not working properly.

You can report a structural problem with a cooling tower on a commercial building. 

Before filing a complaint, you should try to resolve the issue directly with the building landlord, manager, or owner.

The Department of Buildings does not take complaints about unsanitary conditions in commercial buildings.

You can report a structural problem with a cooling tower on a residential building.

Before filing a complaint, you should try to resolve the issue directly with the landlord, manager, or owner.

The Department of Buildings does not take complaints about unsanitary conditions in residential buildings.