You can report a problem with the quality of care or services provided by a public or private assisted living facility or adult home in New York State.

Online

Learn more about Assisted living facility or adult home and make a complaint.

By Phone

  • Agency: New York State Department of Health
  • Division: Assisted Living Facilities and Adult Homes
  • Phone Number: (866) 893-6772
  • Business Hours: Monday - Friday: 8:30 AM - 4:45 PM

 

 

Survey for Older New Yorkers

Do you participate in a City government program specifically for older New Yorkers?

We'd like to hear about your experience! Click here to take the Survey for Older New Yorkers.

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