Need something else?

You can find general career information through Jobs NYC, the City's official government jobs website. You can also learn about and apply for open jobs and civil service exams across City agencies. Most positions in New York City government are filled through civil service exams.

You can learn more about civil service exams and upcoming tests, including:

  • Exam Results (including MTA Transit exams)
  • Which exams are open for filing
  • How to order exam applications by automated phone system
  • How to get duplicate notices of exam results
  • What to do about missed interviews
  • How to become a test proctor

You can apply online for certain civil service exams. You can pay the exam fee by credit card or bank card. 

The CityStore does not sell Civil Service test study guides. You may check your local bookstore for materials.


Visit Jobs NYC.

View the civil service exam schedule.

Apply for exams.

Learn more about taking civil service exams.

In Person

Computer-Based Testing and Application Centers (CTAC) are open for in-person assistance by appointment only. You can make a customer service appointment using the Online Application System (OASys).

Face coverings are required for entry.

By Phone

  • Agency: Department of Citywide Administrative Services
  • Division: Human Capital Civil Service IVR System
  • Phone Number: (212) 669-1357
  • Business Hours: Monday - Friday: 9 AM - 5 PM
  • Staff is available through the automated phone system during business hours. If you don't get through or experience technical issues, try again later.

To report a problem with the Online Application System (OASys), email the Department of Citywide Administrative Services at

Depending on the exam, you may be able to change the date, time, or location of your test. You can reschedule an exam through your Online Application System (OASys) account.

Log into OASys.

Get Help

You can contact the OASys Helpdesk if you need help with rescheduling your exam.

  • Agency: Department of Citywide Administrative Services
  • Division: OASys Helpdesk
  • Phone Number: (212) 386-1708
  • Business Hours: Monday - Friday: 9 AM - 5 PM

The City offers military veterans a waiver of the fee required to take a civil service test. Instructions are available online.

Applicants can request a waiver at the time of submitting an exam application either online or by mail, and then mail in documentation supporting their request. 

Learn how to get a fee waiver for a civil service exam on the OASys FAQ page.

The Civil Service IVR system only provides Transit Exam Results for candidates who passed the exam and are on the eligible list.

If a candidate did not pass the exam, no information will be available from DCAS.  

You can get additional information from the MTA about exam results or other exams open for filing.


Visit the Metropolitan Transportation Authority (MTA) website.

By Phone

  • Agency: Metropolitan Transportation Authority
  • Division: NYC Transit Employment Services' Customer Service Call Center
  • Phone Number: (718) 566-5627
  • Business Hours: Monday - Friday: 9 AM - 5 PM

Employment and Cannabis Use

For information about cannabis use as it relates to your employment reach out to the human resources department of your employer.

Workplace Protection

The legislation prohibits employers from taking negative action against employees for the use of cannabis outside of work hours, off the employer’s premises and without the use of the employer’s equipment or other property (there are limited exceptions).

As of May 10, 2020, covered employers are not permitted to test job candidates for marijuana or tetrahydrocannabinols (THC) as a condition of employment. Learn which employers are covered by this rule and which jobs are exempt. 

If you feel you are being discriminated against, go to the Discrimination page, for more information.

Traffic Safety

The use of cannabis by drivers remains prohibited and carries the same penalties as it does currently.

The New York State Department of Health (DOH) will work with institutions of higher education to conduct a research study designed to evaluate technology and methods for the detection of cannabis-impaired driving. After completion of the research study, DOH may create and implement rules and regulations to approve and certify a test for the presence of cannabis in drivers. 

The legislation includes additional funding for drug recognition experts and law enforcement to ensure safe roadways.

  Was this information helpful?   Yes    No