Need something else?

You can find general career information through Jobs NYC, the City's official government jobs website.

Most positions in New York City government are filled through civil service exams.

You can learn more about civil service exams and upcoming tests, including:

  • Which exams are open for filing
  • How to order exam applications by automated phone system
  • How to get duplicate notices of exam results
  • What to do about missed interviews
  • How to become a test proctor

You can apply online for certain civil service exams. You can pay the exam fee by credit card or bank card. 

The CityStore does not sell Civil Service test study guides. Check your local bookstore for study materials.

Online

In Person

You can get help at a Computer-Based Testing and Application Center (CTAC). Walk-ins are accepted, but you can also make an appointment using the Online Application System (OASys). To get started, search for Exam 1889.

By Phone

  • Agency: Department of Citywide Administrative Services
  • Division: Human Capital Civil Service IVR System
  • Phone Number: (212) 669-1357
  • Business Hours: Monday - Friday: 9 AM - 5 PM
  • Staff is available through the automated phone system during business hours. If you don't get through or experience technical issues, try again later.

To report a problem with the Online Application System (OASys), email OASys@dcas.nyc.gov.

Depending on the exam, you may be able to change the: 

  • Date
  • Time
  • Location

You can reschedule an exam through your Online Application System (OASys) account.

Log into OASys.

Get Help

You can contact the OASys Helpdesk if you need help with rescheduling your exam.

  • Agency: Department of Citywide Administrative Services
  • Division: OASys Helpdesk
  • Phone Number: (212) 386-1708
  • Business Hours: Monday - Friday: 9 AM - 5 PM

Military veterans can get their test fee waived. Instructions are available online. You can request a waiver when you submit an exam application. You can do this online or by mail. Supporting documents must be sent by mail.

Learn how to get a fee waiver.

You will get a tentative score right after the exam. Once all exam scores are official, the Department of Citywide Adminstrative Services (DCAS) will post a list of everyone who passed. The list will be ordered by score.

You can:

  • Check the status of an exam or list
  • Learn what to do if you disagree with your results

Online

Log in to check the status of your exam.

Get answers to FAQs about exam status, scoring, and appeals.

By Phone

  • Agency: Department of Citywide Administrative Services
  • Division: Human Capital Civil Service IVR System
  • Phone Number: (212) 669-1357
  • Business Hours: Monday - Friday: 9 AM - 5 PM
  • Staff is available through the automated phone system during business hours. If you don't get through or experience technical issues, try again later.

The Civil Service IVR system only provides Transit Exam Results for candidates who:

  • Passed the exam
  • Are on the eligible list

If you did not pass the exam, no information will be available.  

You can learn from the MTA about:

  • Exam results
  • Other exams open for filing

Online

Visit the Metropolitan Transportation Authority (MTA) website.

By Phone

  • Agency: Metropolitan Transportation Authority
  • Division: NYC Transit Employment Services' Customer Service Call Center
  • Phone Number: (718) 566-5627
  • Business Hours: Monday - Friday: 9 AM - 5 PM

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