You can file a complaint about businesses in New York City that fail to provide layaway terms.
When agreeing to a plan requiring at least 4 payments for an item over $50, a business must disclose in writing the terms of the layaway plan.
What Happens Next
If you provide an email address with your Service Request, you will receive a notification by email. You may also be emailed a complaint form, which you must complete and return. Be sure to check your spam folder in addition to your inbox.