Need something else?

Under the Freedom of Information Law (FOIL), you get copies of New York City Agency records, information, and other material.

You can also search the NYC Government Publications Portal for reports and materials produced by Agencies.

Visit the NYC Government Publications Portal.

You can request a copy of a Service Request you submitted or another record from the Department for the Aging (DFTA).

Online

Submit your request on Open Records.

By Mail

Office of General Counsel
New York City Department for the Aging
2 Lafayette Street, 7th Floor
New York, NY 10007

You can request a copy of a Service Request you submitted or another record from the Department of Buildings (DOB).

Online

Submit your request on Open Records.

By Mail

Records Access Officer
NYC Department of Buildings
280 Broadway, 7th floor
New York, NY 10007

You can request a copy of a Service Request you submitted or another record from the Department of Education (DOE).

Online

Submit your request on Open Records.

By Mail

Office of Legal Services
52 Chambers Street, Room 308   
New York City, NY 10007
Attention: Central Records Access Office

You can request a copy of a Service Request you submitted or another record from the Department of Environmental Protection (DEP).

Include in your request:

  • Description of the specific record you want
  • Service Request number if applicable
  • Name
  • Address
  • Telephone number or email address

Online

Submit your request on Open Records.

By Fax

Fax your request to (718) 595-6543.

By Mail

FOIL Records Access Officer
Department of Environmental Protection
59-17 Junction Boulevard, 19th Floor
Flushing, NY 11373

What Happens Next

DEP will send you a confirmation when they receive your request. They will search for relevant records and contact you with results.

DEP will charge you 25 cents a page for copies of FOIL documents. Don't send any money until requested.

You can request a copy of a Service Request you submitted or another record from the Department of Housing Preservation and Development (HPD).

Online

Submit your request on Open Records.

By Mail

Records Access Officer
NYC Department of Housing Preservation and Development
100 Gold Street, Room 5-U9
New York, NY 10038

You can request a copy of a Service Request you submitted or another record from the Department of Information Technology and Telecommunications (DoITT).

Include in your request:

  • Service Request number if applicable
  • Name
  • Address
  • Telephone number

Online

Submit your request on Open Records.

By Mail

Service Requests:

Service Request Mailbox - New York City - DoITT Mailroom
15 Metro Tech, 18th Floor Mailroom
Brooklyn, NY 11201

Other Records:

NYC DoITT
Legal Department
255 Greenwich Street, 9th Floor
New York, NY 10007

You can request a copy of a Service Request you submitted or another record from the New York City Police Department (NYPD) or 911.

Online

Submit your request on Open Records.

By Mail

FOIL Unit
1 Police Plaza, Room 110C
New York, NY 10038

You can request a copy of a Service Request you submitted or another record from the Department of Sanitation (DSNY).

Online

Submit your request on Open Records.

By Mail

Service Requests:

NYC Department of Sanitation
Central Correspondence Unit
59 Maiden Lane, 5th Floor
New York, NY 10038

Other Records:

NYC Department of Sanitation
Bureau of Legal Affairs - FOIL Officer
346 Broadway, 10th Floor
New York, NY 10013

You can request a copy of a Service Request you submitted or another record from the Department of Transportation (DOT) such as:

  • Change in street sign regulation
  • Installation of a new street sign or traffic signal
  • Permits issued to contractors
  • Repair or reports of broken parking meters
  • Traffic or parking regulations on a certain street
  • Traffic incident causing a delay

Learn more about DOT FOIL requests.

Online

Submit your request on Open Records.

By Mail

Call 311 for assistance.

You can request a copy of a Service Request you submitted or another City Agency record.

Online

Submit your request on Open Records.

By Mail

Send a written request to the Agency. You can get the address on the Agency's website.

Visit a City Agency website.

If you are making a complaint about someone and want to know if that person will find out, contact the Commissioner's office at the agency receiving the complaint. Each agency has its own rules.

You can get information about any agency's confidentiality policy by writing to:

The Honorable Bill de Blasio
City Hall
New York, NY 10007