Need something else?

Under the Freedom of Information Law (FOIL), you get copies of New York City Agency records, information, and other material.

You can also search the NYC Government Publications Portal for reports and materials produced by Agencies.

Visit the NYC Government Publications Portal.

You can request a copy of a Service Request you submitted or another City Agency record.

Agency Not Listed Below

If you don’t see the agency listed below, choose one of these options:

You can request a copy of a Service Request you submitted or another record from the Department for the Aging (NYC Aging).

Online

Submit your request on Open Records.

By Mail

Office of General Counsel
New York City Department for the Aging
2 Lafayette Street, 7th Floor
New York, NY 10007

You can request a copy of a Service Request you submitted or another record from the Department of Buildings (DOB).

Online

Submit your request on Open Records.

By Mail

Records Access Officer
NYC Department of Buildings
280 Broadway, 7th floor
New York, NY 10007

You can request NYPD police officer records, including complaint history, by submitting an online request to CCRB. 

Submit your request on Open Records.

You can request a copy of a Service Request you submitted or another record from the Department of Education (DOE).

Online

Submit your request on Open Records.

By Mail

Office of Legal Services
52 Chambers Street, Room 308   
New York City, NY 10007
Attention: Central Records Access Office

You can request a copy of a Service Request you submitted or another record from the Department of Environmental Protection (DEP).

Include in your request:

  • Description of the specific record you want
  • Service Request number if applicable
  • Name
  • Address
  • Telephone number or email address

Online

Submit your request on Open Records.

By Fax

Fax your request to (718) 595-6543.

By Mail

FOIL Records Access Officer
Department of Environmental Protection
59-17 Junction Boulevard, 19th Floor
Flushing, NY 11373

What Happens Next

DEP will send you a confirmation when they receive your request. They will search for relevant records and contact you with results.

DEP will charge you 25 cents a page for copies of FOIL documents. Don't send any money until requested.

You can request a copy of a Service Request you submitted or another record from the Department of Homeless Services (DHS).

To contact DHS about a specific, submitted record request, look up the request on Open Records and use the "Contact the Agency" link on the page to message the Agency.

Online

Submit your request on Open Records.

By Mail

DHS Records Access Officer
Samantha Arena, Esq.
Assistant Deputy General Counsel
150 Greenwich Street, 38th Floor
New York, NY 10007

DHS' Records Appeals Officer
Martha Calhoun, Esq.
Records Appeals Officer
150 Greenwich Street, 38th Floor
New York, NY 10007

By Email

FOIL@DSS.NYC.GOV

You can request a copy of a Service Request you submitted or another record from the Department of Housing Preservation and Development (HPD).

Learn more about FOIL requests and publicly accessible data at HPD.

Online

Submit your request on Open Records.

By Mail

Records Access Officer
NYC Department of Housing Preservation and Development
100 Gold Street, 4-O3
New York, NY 10038

You can request a copy of a Service Request you submitted or another record from the New York City Police Department (NYPD) or 911.

If you want to request NYPD police officer records, including complaint history, submit your request to the Civilian Complaint Review Board (CCRB) instead.

Online

Submit your request on Open Records.

By Mail

FOIL Unit
1 Police Plaza, Room 110C
New York, NY 10038

You can request a copy of a Service Request you submitted or another record from the Department of Sanitation (DSNY).

Online

Submit your request on Open Records.

By Mail

Service Requests:

NYC Department of Sanitation
Central Correspondence Unit
59 Maiden Lane, 5th Floor
New York, NY 10038

Other Records:

NYC Department of Sanitation
Bureau of Legal Affairs - FOIL Officer
346 Broadway, 10th Floor
New York, NY 10013

You can request a copy of a Service Request you submitted or another record from the Office of Technology and Innovation (OTI).

Include in your request:

  • Service Request number, if applicable
  • Name
  • Address
  • Telephone number

Online

Submit your request on Open Records.

By Mail

Attn: Records Access Officer
OTI Office of the General Counsel
2 MetroTech Center, P-1 Level Mailroom
Brooklyn, NY 11201

You can request a copy of a Service Request you submitted or another record from the Department of Transportation (DOT) such as:

  • Change in street sign regulation
  • Installation of a new street sign or traffic signal
  • Permits issued to contractors
  • Repair or reports of broken parking meters
  • Traffic or parking regulations on a certain street
  • Traffic incident causing a delay

Learn more about DOT FOIL requests.

Online

Submit your request on Open Records.

By Mail

Call 311 or 212-NEW-YORK (212-639-9675) for help.

If you are making a complaint about someone and want to know if that person will find out, contact the Commissioner's office at the agency receiving the complaint. Each agency has its own rules.

You can get information about any agency's confidentiality policy by writing to:

The Honorable Eric Adams
City Hall
New York, NY 10007

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