You can pay a parking ticket or camera violation online using CityPay.
As of June 20, 2021, DOF has rebranded the parking payment site as part of CityPay. All of the functionality remains the same.
Note: you can't pay a parking or camera violation online if your vehicle has been booted or towed. To learn how to pay violations when a vehicle has been booted, visit the Booted Vehicle page. For towed vehicles, visit the Towed Vehicle Reclaim from Marshal or Sheriff page.
How to Pay
- Go to the CityPay website. Using Firefox isn't recommended because you may not be able to input all of the requested information.
- Search for the violations you owe using the ticket or Notice of Liability (NOL) number or your license plate number.
- Decide how much you want to pay. The full fine and penalty amounts are displayed, but you can make a partial payment by entering the amount you want to pay.
- Choose your payment method and enter all of the required information. Make sure that your billing address matches the address for your credit or debit card and the Card Verification Value (CVV) is correct, or the payment won't go through.
- Review the payment information carefully before submitting. You can't cancel, change, or delay the payment once it's been submitted.
- Submit your payment.
- Print the receipt screen or confirmation email for your records.
You can pay online using:
- Credit card (Visa, MasterCard, American Express, Discover, or foreign cards with CVVs)
- Debit card (Visa or MasterCard logo)
- Pre-paid or gift card (Visa or MasterCard logo)
- Electronic check
A 2% service fee is added for credit, debit, pre-paid or gift card, PayPal, and Venmo payments. There's no fee for payments by electronic check.
Proof of Payment
When you pay online and your payment goes through, you'll get a payment receipt screen, and if you provided an email address you'll also get a confirmation email. Make sure to print both for your records as proof of attempted payment.
- Your receipt number
- Each ticket and/or violation you paid
- The total amount you paid
If your credit card, PayPal, or Venmo payment didn't go through, you won't get a receipt. Instead, you'll see a message that says "Unable to process payment. Declined."
The confirmation email will be from firstname.lastname@example.org. Keep this email for future reference. If you don't see the email, check your Junk or Spam folder.
If you submit an e-check payment that is later returned as a no-good check, DOF will send a notification of this return to the email address that you provide at the time of payment. The original amount due will be reinstated, as well as any late fees, penalties, or booting-related fees that may have been in place at the time of your original payment. Additional penalties and interest will continue to accrue until a new payment is received.
Processing and Post Date
Online payments are processed each day at midnight. If you search for a ticket or violation you paid earlier the same day, you should see "Payment in Process" on the results page. The payment date will be the date that you completed your online transaction. It may take 2 to 4 business days for it to be reflected in the system.
Payments made online can't be cancelled, changed, or delayed.
Credit and debit card payments over $100,000 and e-check payments over $1 million will be split into smaller amounts for processing and will appear on the statement as multiple items.