The website for the Taxi and Limousine Commission (TLC) is

The Accessible Dispatch Program helps people find wheelchair-friendly taxis in New York. TLC runs the program. Their vendor runs the website


You can submit City Agency or Worker Feedback to TLC.

You can make a complaint about:

  • Arrangements
  • Requests made through the Accessible Dispatch website

Other taxi websites are owned by private companies. They have no connection to the TLC. is an example of a private website.


If you have feedback about the website or a service they provide, contact the private company.

You can also make an Internet Service or Online Business Complaint.

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