Child Health Plus is a health insurance program for children under the age of 19. It covers health care and dental needs.

It is available to children regardless of income or immigration status.

Counselors provide assistance in English, Spanish, Russian, Chinese, and Haitian Creole.

Online

Get more information about Child Health Plus.

By Phone

  • Agency: Human Resources Administration
  • Division: Medicaid Helpline
  • Phone Number: (888) 692-6116
  • Business Hours: Monday - Friday: 8 AM - 5 PM
  • Automated Assistance is available in English and Spanish 24 hours, 7 days a week. Staff is available through the automated phone system during business hours, except on City Holidays. Most languages are available through a staff person.

Beginning January 1, 2025, children who are fully eligible for Medicaid or subsidized Child Health Plus will receive continuous eligibility, regardless of a change in income, through the end of the month of the child’s sixth birthday.  

A child’s Medicaid or Child Health Plus coverage could end before they turn age six if:

  • The child moves out of New York State;
  • The child’s family requests to have their coverage ended; 
  • The child’s notices are returned as undeliverable, re-processed and returned again as undeliverable; 
  • NY State of Health determines the eligibility was erroneously granted at the most recent determination or redetermination of eligibility due to agency error or fraud, abuse or perjury attributed to the child or the parent/guardian.

Online

Get more information about Child Health Plus.

By Phone

  • Agency: Human Resources Administration
  • Division: Medicaid Helpline
  • Phone Number: (888) 692-6116
  • Business Hours: Monday - Friday: 8 AM - 5 PM
  • Automated Assistance is available in English and Spanish 24 hours, 7 days a week. Staff is available through the automated phone system during business hours, except on City Holidays. Most languages are available through a staff person.

Call 311 or 212-NEW-YORK (212-639-9675) for help.

Children 0-3 years old who receive Early Intervention Services can also receive other benefits such as:

  • Prescription drugs
  • Doctor visits
  • Hospital stays
  • Wheelchairs and hearing aids
  • Immunizations
  • Dental Care

By speaking with a Child Benefits Advisor, you may qualify even if you have health insurance.  

You can also get help completing applications for:

  • Medicaid
  • Excess Income Program
  • Child Health Plus Programs
  • Children with Special Health Needs Programs
  • Medicaid renewal
  • SNAP (Food Stamps)
  • Supplemental Security Income (SSI)

Online

Get more information about Children with Special Health Care Needs Program (CSHCN).

Read the CSHCN brochure.

By Phone

  • Agency: Human Resources Administration
  • Division: Medicaid Helpline
  • Phone Number: (888) 692-6116
  • Business Hours: Monday - Friday: 8 AM - 5 PM
  • Automated Assistance is available in English and Spanish 24 hours, 7 days a week. Staff is available through the automated phone system during business hours, except on City Holidays. Most languages are available through a staff person.

Call 311 or 212-NEW-YORK (212-639-9675) for help.

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