Need something else?

You can report a problem with yellow school buses, including:

  • Lateness
  • Unsafe driving
  • Behavior
  • Transportation staff

The Department of Education (DOE) reviews and addresses anonymous complaints. If you do not provide information about yourself, DOE will not contact you to follow up.

Online

Report a problem with school transportation.

By Phone

  • Agency: Department of Education
  • Division: Office of Pupil Transportation
  • Phone Number: (718) 392-8855
  • Business Hours: Monday - Friday: 6 AM - 6 PM

Call 311 for assistance by phone.