Need something else?

You can report a problem with yellow school buses, including:

  • Lateness
  • Unsafe driving
  • Behavior
  • Transportation staff

The Department of Education (DOE) reviews and addresses anonymous complaints. If you do not provide information about yourself, DOE will not contact you to follow up.

By Email

Send an email to PupilTransportationTeam@schools.nyc.gov

By Phone

Call 311 for assistance by phone.