Utility companies and government agencies have equipment under the City's streets. They access their equipment using square or rectangular-shaped metal covers. Companies and agencies must maintain their metal covers and the street surface around the hardware. 

You can report utility access covers that are:

  • Damaged
  • Sunken
  • Noisy

You also can report asphalt or concrete damage around the hardware. The Department of Transportation (DOT) investigates the reports and notifies the responsible agency.