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CityFHEPS is a program that can help you find and pay for permanent housing if you are eligible.

Eligible candidates include:

  • Low-income families who live in shelters
  • Individual adults who live in shelters  
  • Low-income families and adults who are at risk of becoming homeless

If you live in a shelter, you can get help finding out if you are eligible for a CityFHEPS subsidy from your case manager or housing specialist. 

If you live in the community, you can go to a Homebase location to be screened for CityFHEPS subsidy eligibility.

Learn more about CityFHEPS.

Eligibility for a CityFHEPS subsidy includes a range of requirements.

Get answers to frequently asked questions about CityFHEPS.

Currently in a Shelter

If you live in a shelter, the details will be discussed when you meet with your case manager or housing specialist. 

At Risk of Becoming Homeless

If you are at risk of becoming homeless, a Homebase counselor will review the eligibility details with you.

If your income has changed or your CityFHEPS rent has increased, you can apply for a modification to your CityFHEPS subsidy.  

A fillable version of the CityFHEPS Modification Request form is available online.  You will be asked to submit supporting documents with your form.  If you need help completing the form, please contact your local Homebase office. 

Get the online form, which is found in the Additional Documents for Tenants section.

By Email

Send your form and supporting documents to RAPrenewals@hra.nyc.gov.

By Mail

Mail your form and copies of your supporting documents to:

Rental Assistance Program Unit
109 East 16th Street, 1st Floor, Room 102
New York, NY 10003

Further Assistance

If you need help completing the form, contact your local Homebase office.

You can also get more information by phone.

Call 311 or 212-NEW-YORK (212-639-9675) for assistance by phone.

Your CityFHEPS subsidy must be renewed annually.  The renewal application is mailed to you five months before the end of your CityFHEPS subsidy year.  

You can submit your completed and signed renewal application by email or postal mail.  Please be sure to submit supporting documents with your renewal application.

Get the online form and view frequently asked questions in the Additional Documents for Tenants section.

By Email

Send your renewal application and supporting documents to RAPrenewals@hra.nyc.gov.

By Mail

Mail your renewal application and copies of your supporting documents to:

CityFHEPS
NYC Human Resources Administration
109 East 16th Street, 10th Floor
New York, NY 10003

Further Assistance

If you need help completing the form, contact your local Homebase office.

You can also get more information by phone.

Call 311 or 212-NEW-YORK (212-639-9675) for assistance by phone.

You can inquire about missing or incorrect rental payments from the New York City Human Resources Administration (HRA), as well as any other issues with HRA rental payments for the CityFHEPS and FHEPS programs.

Call 311 or 212-NEW-YORK (212-639-9675) for assistance by phone.

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