Call 911
Call 911 for emergency assistance if someone is:
  • Creating a danger to themselves or others
  • Having suicidal thoughts
  • Having a medical or health-related emergency

Need something else?

NYC Well is now 988. It is a free, confidential help line, text, and chat service available 24 hours a day, 7 days a week. 988 can help you bridge barriers to care and get help whenever you need it.

If you have a mental illness or are in crisis, you will be connected to a trained mental health professional. Counselors are part of the 988 Suicide and Crisis Lifeline network (formerly known as the National Suicide Prevention Lifeline). They can help assess your situation and refer you to behavioral mental health services that meet your specific needs.

You can get information and NYC-based counseling referrals for, but not limited to:

  • Drug or alcohol use
  • Eating disorders
  • Depression and bipolar disorders
  • Anxiety, phobia, or panic disorders
  • Schizophrenia and other psychoses
  • Family difficulties
  • Insomnia
  • Gambling
  • Anger management

988 bases its referrals on several factors, including your:

  • Health issues
  • Location
  • Insurance and financial requirements

Connect with 988

988 is available 24 hours a day, 7 days a week.

By Phone

  • Agency: Department of Health and Mental Hygiene
  • Division: 988
  • Phone Number: 988
  • Business Hours: 24 hours, 7 days a week
  • Press 2 for assistance in Spanish. Interpretation services are available in other languages.

By Text

  • English: Text 988
  • Spanish: Text AYUDA to 988

By Chat

Chat with 988 in:


You can go online for help navigating the City's mental health services. The website can match you with the right resource based on your needs and preferences. It can be translated into more than 130 languages.

Find services.

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