You can get information and counseling referrals in Spanish through NYC Well.

Online

Learn more about NYC Well.

By Phone

988

988 is the three-digit dialing code across the country that will route callers to the 988 Suicide and Crisis Lifeline, previously known as the National Suicide Prevention Lifeline.

In New York City, 988 services are provided through NYC Well. When people call, text, or chat 988, they will be connected to trained counselors that are part of the existing Lifeline network.

NYC Well

NYC Well connects people in crisis to mental health providers and services that can help them.

NYC Well can conduct a risk assessment and refer you to the appropriate services. If necessary, a Mobile Crisis Team may be sent to your location within 20 minutes to help you. That team can also refer you to more mental health services.

You can also get connected to a Crisis Respite Center, which will provide beds to people who are in crisis but are not an immediate risk to harm themselves or others.

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Learn more about NYC Well's Crisis Services.

By Phone

NYC Well's peer support program connects city residents in crisis with people who have similar personal experience with mental illness.

These peers have lived with mental illness and received behavioral health care. They use these experiences to provide support and information to those in need, helping to avoid future crises. 

Peers can also refer you to further mental health services.

Online

Learn more about NYC Well Peer Support Services.

By Phone

You can get referrals for needle exchange programs where used syringe needles can be exchanged for clean ones.

There is no out-of-pocket expense. Client information is kept confidential.

The Early Childhood Mental Health Network provides mental health support for young children and their families, helping to address challenges early. Mental health professionals consult with early childhood programs partnered with the Department of Education (DOE) to address program, classroom, and child-level challenges in order to strengthen the capacity of teachers and caregivers to support children.

Seven early childhood therapeutic centers, open to all New York residents, located throughout the City offer specialized mental health treatment for children from birth to age five and their families, as well as access to family peer advocates and connection to ongoing support.

Additionally, mental health professionals are able to receive specialized training in evidence-based practices and early childhood development through the Early Childhood Mental Health Training and Technical Assistance Center in order to increase the capacity and competencies of professionals working to identify and address the mental health needs of young children.

Services Provided

Individual and family counseling that utilizes evidence-based approaches for clients with trauma, including:

• Play therapy and Child-Parent Psychotherapy (CPP)
• Parent groups
• Assessments and screenings
• Staff and teacher training 

You can contact a clinic in your borough:

Bronx North

The Jewish Board of Family and Children’s Services 
(844) 663-2255

Bronx South

Association to Benefit Children
(929) 288-4320

Manhattan

Northside Center for Child Development
(212) 426-3400

Queens

The Child Center of New York
(718) 530-6892

Brooklyn Central and South

OHEL Children’s Home and Family Services
(800) 603-6435

Brooklyn North and East

The Jewish Board of Family and Children’s Services 
(844) 663-2255

Staten Island

Staten Island Mental Health Society
(718) 448-9775 ext. 551

Project HOPE provides crisis emotional support counseling to help New Yorkers cope during the COVID-19 pandemic. Talking to crisis counselors can help you understand your feelings and learn how to manage your stress.

This service is free, confidential, anonymous and available for all ages.

The East Harlem and Bronx Support and Connection Centers (SCC) provide a short-term treatment and stabilization program that offers services for people experiencing mental health or substance use needs. The facilities offer New Yorkers with an alternative to avoidable emergency room visits and criminal justice interventions. 

Both the Bronx SCC and East Harlem SCC only serve patients who are referred by first responders or the city’s recently expanded Behavioral Health Emergency Assistance Response Division (B-HEARD) program. SCC walk-ins are not accepted. 

SCC services include:

• Screening and assessments
• Counseling services
• Short-term case management
• Links to ongoing health and social care
• Medically supervised substance withdrawal services
• Access to naloxone
• Psychiatric services
• Peer support
• Primary care

Referred individuals can also access other services, such as food, showers, laundry, and limited overnight stays. Stays at the center can range from hours to days, depending on the needs of the community member.  

You can contact NYC Well to speak with a counselor and learn what mental health supports and referrals may be right for you.

Doctors, nurses and other health care providers can order copies of the NYC Well brochure. Non-profit organizations can also request copies.