Need something else?

You can make a complaint to the State about medical treatment received from managed care plans, such as:

  • Child Health Plus
  • Family Health Plus
  • Medicaid

You must already be a plan member to make a complaint to the State.

Online

Report a problem with a managed care plan.

By Phone

  • Agency: New York State Department of Health
  • Division: Managed Care Complaints
  • Phone Number: (800) 206-8125
  • Business Hours: Mon - Fri: 8:30 AM - 5:00 PM