An automated phone system provides payment information to child care programs contracted by HRA.
Child care providers must have an access or program number to use this system.
- Agency: Human Resources Administration
- Division: Child Care for Public Assistance Families
- Phone Number: (800) 692-0699
- Business Hours: 24 hours, 7 days a week
- This system is fully automated; staff is not available. Automated assistance is also available in Spanish.
Further Assistance
You can get more help if you are a provider and you:
- Do not have an access or program number, and/or
- Have not received payment for several months
- Agency: Administration for Children's Services
- Division: Early Care and Education Hotline
- Business Hours: Monday - Friday: 8:30 AM - 5:30 PM
- If you got a Special Child Care Funding (SCCF) Letter, wait for the prompt "Parents Who Received a SCCF Letter" and then select option 3.
