Tax Day is April 15, 2020.

Eligible New Yorkers can file their federal and state income taxes for free through the NYC Free Tax Prep Program.

Online tax filing is not available at this time.

Starting in January 2020, you can go to an NYC Free Tax Prep site to get free help preparing your taxes.

Sites are available throughout the City and offer different options, including:

  • In-person assistance: At most sites, an IRS-certified Volunteer Income Tax Assistance (VITA) / Tax Counseling for the Elderly (TCE) volunteer will prepare your taxes for you. At some sites, a volunteer preparer will help you do your own taxes online.
  • Drop-off service: At some sites, you can drop off your tax documents and pick up the completed return later.

Learn more about NYC Free Tax Prep.

Eligibility

In general, to use an NYC Free Tax Prep site, you must:

  • Earn $64,000 or less if you have dependents
  • Earn $45,000 or less if you don't have dependents
  • Have a Social Security number or Individual Taxpayer Identification Number
  • Live or work in New York City

Some sites may have different income eligibility requirements. You should ask the site for more details, including if the site offers language assistance or is wheelchair-accessible.

Required Documents

Before you go to the site, make sure to gather all relevant tax documents.

You will need to bring the following documents with you:

  • Photo ID, such as a driver's license, IDNYC card, or passport
  • Social Security cards or Individual Taxpayer Identification Number determination letters (original, copy, or electronic document) for you, your spouse, and your dependents 
  • Birth dates for you, your spouse, and your dependents
  • Your 2018 tax return, if available
  • Income statements or forms, including:
    • Form W-2 (wages from each job)
    • Form 1099-INT (interest)
    • Form 1099-DIV (dividends)
    • Form 1099-R (retirement plans)
    • Form W-2G (gambling winnings)
    • Form 1099-G (unemployment)
    • Form SSA-1099 (Social Security benefits)
    • Form 1099-MISC (miscellaneous income)
    • Form 1099-B (sale of stock)
    • Form 1098-T (college tuition payments, scholarships and grants)
    • Form 1099-C (cancellation of debt)
  • Verification of health insurance for each person listed on the return (Forms 1095-A, 1095-B, or 1095-C) or Health Insurance Exemption Certificate, if applicable
  • Form 1098-T (tuition payments to attend a university or technical college)
  • Form 1098-E (interest paid on student loans)
  • Documentation of child care payments for your children. Bring the provider's name, address, and Employer Identification Number, Taxpayer Identification Number, or Social Security number.
  • Records of cash and non-cash charitable contributions

To request direct deposit for your refund, you will need checking or savings account and routing numbers, which you can find at the bottom of a check.

If you are married and filing jointly, both you and your spouse must be at the site to sign required forms.

If you live outside New York City, you can call the following telephone numbers for information about free tax preparation assistance and the Earned Income Tax Credit (EITC).

  • Agency: AARP Member Earned Income Tax Credit Line
  • Phone Number: (888) 227-7669
  • Business Hours: 24 hours, 7 days a week

  • Agency: United States Department of the Treasury
  • Division: Internal Revenue Service Taxpayer's Hotline
  • Phone Number: (800) 829-1040
  • Business Hours: Monday - Friday: 7 AM - 7 PM
  • Staff is available through the automated phone system during business hours. Automated assistance is also available in Spanish.

  • Agency: Hudson Valley 211
  • Phone Number: (800) 899-1479
  • Business Hours: 24 hours, 7 days a week

  • Agency: New Jersey Earned Income Tax Credit Line
  • Phone Number: (800) 435-7555
  • Business Hours: 24 hours, 7 days a week

  • Agency: Connecticut Earned Income Tax Credit Line
  • Phone Number: (800) 203-1234
  • Business Hours: 24 hours, 7 days a week

You can get a brochure with information about free tax filing options.

    Online

    You can download an NYC Free Tax Prep brochure and flyers in English and:

    • Arabic
    • Bengali
    • Chinese
    • French
    • Haitian Creole
    • Hebrew
    • Japanese
    • Korean
    • Polish
    • Russian
    • Spanish
    • Urdu
    • Yiddish

    Download the NYC Free Tax Prep brochure and flyers.

    By Mail

    You can get a copy of the NYC Free Tax Prep brochure in English and in:

    • Arabic
    • Bengali
    • Chinese
    • French
    • Haitian Creole
    • Korean
    • Polish
    • Russian
    • Spanish
    • Urdu

    Call 311 to request a paper copy.

    If you claim the Earned Income Tax Credit (EITC) or Additional Child Tax Credit (ACTC) on your 2019 tax return, the IRS must hold your refund until at least February 15, 2020. The IRS must hold your entire refund, including any part not from the EITC or ACTC.

    This delay is the result of a law intended to protect you by making sure that you receive the refund you are owed. It also gives the IRS more time to detect and prevent fraud.

    Even though the IRS cannot issue refunds for some early filers until at least February 15, the IRS will still issue most refunds in less than 21 days.

    Be careful about payment obligations, given the refund delay. This includes using a Refund Anticipation Loan or other loan and preparer fee agreements in which repayment is dependent on your tax refund. Learn more about Refund Anticipation Products on the Tax Preparation Business Tips page.

    Be especially aware of any stated repayment dates that are earlier than February 15. Do not risk more costs by agreeing to a repayment schedule that requires full payment before you get your refund.

    Learn about Federal tax refunds and check refund status.

    The SaveUSA program has ended. If you were a participant and have questions, please contact the Food Bank Paycheck Plus Program or Spring Bank.

    Account holders should speak with their tax preparer about savings options for their refunds this year. You can also schedule an appointment for free financial counseling at an NYC Financial Empowerment Center. For more information, and to schedule an appointment, visit the Financial Counseling page.

    • Agency: Mayor's Office for Economic Opportunity
    • Division: Food Bank Paycheck Plus Program
    • Phone Number: (646) 981-6111
    • Business Hours: Monday - Friday: 10 AM - 7 PM; Saturday: 10 AM - 4 PM

    • Agency: Spring Bank
    • Phone Number: (718) 879-5000
    • Business Hours: Monday - Friday: 9 AM - 5 PM