Coronavirus (COVID-19) Alert

The income tax filing deadline has been postponed to July 15, 2020. For more information, visit the Federal Tax page.

NYC Free Tax Prep sites are not providing in-person assistance until further notice, but eligible New Yorkers can still file online for free.

Eligible New Yorkers can file their federal and state income taxes for free online.

You can prepare and file your federal income tax return for free using tax preparation and filing software through IRS Free File. It offers two filing options.

If your 2019 income is: 

  • $69,000 or below, use Free File Online Products. Free state return options are available for eligible filers.
  • Above $69,000, use Free File Fillable Forms. State tax preparation is not available.

Learn more about IRS Free File.

NYC Free Tax Prep sites are not providing in-person assistance until further notice. Please monitor the link below for updates.

Learn more about NYC Free Tax Prep.

If you live outside New York City, you can call the following telephone numbers for information about free tax preparation assistance and the Earned Income Tax Credit (EITC).

  • Agency: AARP Member Earned Income Tax Credit Line
  • Phone Number: (888) 227-7669
  • Business Hours: 24 hours, 7 days a week

  • Agency: United States Department of the Treasury
  • Division: Internal Revenue Service Taxpayer's Hotline
  • Phone Number: (800) 829-1040
  • Business Hours: Monday - Friday: 7 AM - 7 PM
  • Staff is available through the automated phone system during business hours. Automated assistance is also available in Spanish.

  • Agency: Hudson Valley 211
  • Phone Number: (800) 899-1479
  • Business Hours: 24 hours, 7 days a week

  • Agency: New Jersey Earned Income Tax Credit Line
  • Phone Number: (800) 435-7555
  • Business Hours: 24 hours, 7 days a week

  • Agency: Connecticut Earned Income Tax Credit Line
  • Phone Number: (800) 203-1234
  • Business Hours: 24 hours, 7 days a week

You can get a brochure with information about free tax filing options.

    Online

    You can download an NYC Free Tax Prep brochure and flyers in English and:

    • Arabic
    • Bengali
    • Chinese
    • French
    • Haitian Creole
    • Hebrew
    • Japanese
    • Korean
    • Polish
    • Russian
    • Spanish
    • Urdu
    • Yiddish

    Download the NYC Free Tax Prep brochure and flyers.

    By Mail

    You can get a copy of the NYC Free Tax Prep brochure in English and in:

    • Arabic
    • Bengali
    • Chinese
    • French
    • Haitian Creole
    • Korean
    • Polish
    • Russian
    • Spanish
    • Urdu

    Call 311 to request a paper copy.

    If you claim the Earned Income Tax Credit (EITC) or Additional Child Tax Credit (ACTC) on your 2019 tax return, the IRS must hold your refund until at least February 15, 2020. The IRS must hold your entire refund, including any part not from the EITC or ACTC.

    This delay is the result of a law intended to protect you by making sure that you receive the refund you are owed. It also gives the IRS more time to detect and prevent fraud.

    Even though the IRS cannot issue refunds for some early filers until at least February 15, the IRS will still issue most refunds in less than 21 days.

    Be careful about payment obligations, given the refund delay. This includes using a Refund Anticipation Loan or other loan and preparer fee agreements in which repayment is dependent on your tax refund. Learn more about Refund Anticipation Products on the Tax Preparation Business Tips page.

    Be especially aware of any stated repayment dates that are earlier than February 15. Do not risk more costs by agreeing to a repayment schedule that requires full payment before you get your refund.

    Learn about Federal tax refunds and check refund status.

    The SaveUSA program has ended. If you were a participant and have questions, please contact the Food Bank Paycheck Plus Program or Spring Bank.

    Account holders should speak with their tax preparer about savings options for their refunds this year. You can also schedule an appointment for free financial counseling at an NYC Financial Empowerment Center. For more information, and to schedule an appointment, visit the Financial Counseling page.

    • Agency: Mayor's Office for Economic Opportunity
    • Division: Food Bank Paycheck Plus Program
    • Phone Number: (646) 981-6111
    • Business Hours: Monday - Friday: 10 AM - 7 PM; Saturday: 10 AM - 4 PM

    • Agency: Spring Bank
    • Phone Number: (718) 879-5000
    • Business Hours: Monday - Friday: 9 AM - 5 PM