Coronavirus (COVID-19) Alert

New York’s official open enrollment period ended January 31, 2023. However, you can still enroll in a Qualified Health Plan from February 1, 2023, through the Spring of 2024. If you need health insurance, you are encouraged to enroll today. HRA will post additional updates here when available.

You can enroll in Medicaid, Child Health Plus and the Essential Plan all year round.

If you are currently enrolled in Medicaid, Child Health Plus or the Essential Plan and you have a coverage end date through March 31, 2023, your coverage will be extended for an additional 12-month period.

Visit the NY State of Health website.

Medicaid has a Reproductive Health Services Family Planning Benefit Program.  It covers family planning services. The program is confidential and assists males and females of any age.

You can get information on eligibility, how to apply, and required documents.

Get more information about the Family Planning Benefit Program.

  • Agency: Human Resources Administration
  • Division: Medicaid Helpline
  • Phone Number: (888) 692-6116
  • Business Hours: Monday - Friday: 8 AM - 5 PM
  • Automated Assistance is available in English and Spanish 24 hours, 7 days a week. Staff is available through the automated phone system during business hours, except on City Holidays. Most languages are available through a staff person.

Through the NYC Health + Hospitals Options program, low and moderate-income patients receiving care from the public health care system can get affordable health care.

If you are a patient, you may receive assistance applying for government-sponsored health insurance.

If you are not eligible for public insurance, the program may reduce your bill to an affordable amount, based on family size and income.

All HHC patients residing in New York City may qualify for HHC Options regardless of their age or immigration status.

Counselors are available at the following Health + Hospital facilities to assist patients in applying for health insurance:


Jacobi Medical Center
(718) 918-3375

Lincoln Medical and Mental Health Center
(718) 579-6414

Morrisania Diagnostic and Treatment Center
(718) 960-2636

North Central Bronx Hospital
(718) 918-3375

Segundo Ruiz Belvis Diagnostic and Treatment Center
(718) 579-1763


Coney Island Hospital
(718) 616-5024

Cumberland Diagnostic and Treatment Center
(718) 260-7691

East NY Diagnostic and Treatment Center
(718) 240-0628

Kings County Hospital Center
(718) 245-5458

Woodhull Medical and Mental Health Center
(718) 630-3403


Bellevue Hospital Center
(212) 562-1019

Gouverneur Healthcare Services
(212) 238-7139

Harlem Hospital Center
(212) 939-8086

Metropolitan Hospital Center
(212) 423-6451

Renaissance Health Care Network Diagnostic and Treatment Center
(212) 932-6504


Elmhurst Hospital Center
(718) 334-2565

Queens Hospital Center
(718) 883-4444

Staten Island

There are no HHC Options counselors available in Staten Island. Staten Island residents may contact counselors in any other borough for assistance with applying for health insurance. The nearest counseling site is Coney Island Hospital at (718) 616-5024.

MetroPlus Health Plan is a health maintenance organization that is licensed to operate in the Bronx, Kings, New York, and Queens Counties. You can get Medicaid, Family Health Plus, and Child Health Plus Managed Healthcare services.

Call 311 or 212-NEW-YORK (212-639-9675) for assistance by phone.

NYC Care is a health care access program through NYC Health + Hospitals. It provides comprehensive health care services to New Yorkers who are not eligible for insurance or who cannot afford insurance.

To learn more, go to the NYC Care page.

Empire BlueCross BlueShield no longer participate in the NYC Medicare Advantage Plus Plan. All retirees will remain in their current plans until further notice.

Retirees can use a customized Medicare Advantage Plan to receive quality healthcare.

Up to date information about the NYC Medicare Advantage Plus Plan is available online.


Learn more about the NYC Medicare Advantage Plus Plan.

Get answers to frequently asked questions about the new plan.

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