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You can make a heat complaint about commercial or non-residential buildings, public schools, and day care centers.

Complaints about inadequate heat in a commercial or other non-residential building are not accepted until October 1.

The period between October 1 and May 31 is designated as Heat Season. During this time, the City requires building owners to provide tenants with heat according to the following rules:

  • Between 6 AM and 10 PM, if the outside temperature falls below 55 degrees, the inside temperature must be at least 68 degrees Fahrenheit.
  • Between 10 PM and 6 AM, the inside temperature must be at least 62 degrees Fahrenheit at all times. There is no outside temperature requirement.

NYC public schools must provide heat from October 15 to May 31st.

During this time, classrooms, offices, kindergartens, and auditoriums in use must be at least 68 degrees. Shops, open air rooms, gyms, hallways, and bathrooms must be at least 63 degrees.

Excessive Heat

To report a public school building that is overheated, speak with the school's principal or custodian.

You can report inadequate or excessive heat, or poor ventilation in day care centers, child care providers, pre-schools, and after-school programs by phone.

Call 311 for assistance.

When outdoor temperatures are below 55 degrees Fahrenheit (12.78 degrees Celsius), center-based day care or pre-school buildings must maintain indoor air temperatures between 68 degrees Fahrenheit (20 degrees Celsius) and 72 degrees Fahrenheit (22.22 degrees Celsius) in all rooms occupied by children.

The facilities must also regulate the temperature, ventilation and humidity to prevent excessive heat, dust, fumes, vapors, gases, odors, and drafts.

Home-based or after-school child care programs must provide enough heat and ventilation to protect the children’s health. All rooms occupied by children must have a temperature of at least 68 degrees Fahrenheit (20 degrees Celsius).