Coronavirus (COVID-19) Alert

If you are facing financial hardship due to the coronavirus (COVID-19) crisis, you can request that debt collection agencies stop contacting you about your existing debt.

Complete and mail the Cease Debt Collection Communication Letter to the debt collection agency that contacted you.

You can request a guide with important information about your rights and debt collectors' responsibilities when they seek to collect money.

Get information about:

  • Licensing Law
  • What to do when a debt collection agency contacts you
  • Disputing the debt
  • Paying the debt
  • How to take control of your debt
  • What to do if a debt collector sues you
  • How to resolve complaints

Online

Download a copy from the Department of Consumer Affairs website.

By Mail

Call 311 or 212-NEW-YORK (212-639-9675) to request a paper copy.

You can request a flyer with important tips about managing credit and debt. The flyer is available in several languages.

Online

Download a copy from the Department of Consumer Affairs website.

By Mail

Call 311 or 212-NEW-YORK (212-639-9675) to request a paper copy.

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