Payment of rent by phone is only available to NYCHA residents. There is no processing fee for customers paying by E-Check. There is a convenience fee of .85% of the payment amount for Visa and MasterCard Debit Cards and a convenience fee of 2.25% of the payment amount when paying with Visa/MasterCard credit cards.
The fee is charged by a third-party vendor and no portion of that fee is paid to NYCHA.
Payments made before 5 PM will be credited for the same day. Payments made after 5 PM, on weekends and federal holidays when banks are closed, will be credited on the next business day. Allow 3 to 5 business days for your bank account to reflect the payment.
- Agency: New York City Housing Authority
- Division: NYCHA Phone Payment
- Phone Number: (877) 481-9947
- Business Hours: 24 hours, 7 days a week