It may take up to 4 weeks from the mailing date for the application to be processed and its status to become available.
The Department of Finance (DOF) will review your application to determine your eligibility. Within 45 days, they will mail you a notice with the status of your application. The notice will indicate your docket number, which is how the DRIE program identifies you.
The status of your initial application could be approved, denied, under review, or pending for additional information or documentation.
If all necessary information has been received and your application has been processed, DOF calculates your frozen rent amount and the exemption amount, also known as the Tax Abatement Credit (TAC), for your landlord. The frozen rent amount is the amount you’re responsible for paying.
The Approval Order includes:
- The frozen rent amount
- The amount your landlord will be credited
- The exemption period and benefit end date
An Owner Approval Order with this same information will be sent to your landlord.
Until you receive your Approval Order, you’re required to pay the full rent amount.
After you receive it, your landlord must adjust the rent amount, including any retroactive adjustments. Once approved, the DRIE benefit frozen rent starts on the first of the month following the date DOF received your application. If you paid more than the frozen amount during the time your application was being approved, your landlord is required to credit you for this overpayment. It is up to your landlord how to reimburse you.
If there’s anything missing in your application, you'll be mailed a Pending Notice which will list the additional information or documentation required.
Note that the mailing address for submitting additional requested documents is different than the one you mailed your initial application to.
Mail the Pending Notice along with the documentation requested to:
NYC Department of Finance
P.O. Box 3130
Union, NJ 07083
If the status of the application is under review, your case is pending processing.
If you do not qualify for the exemption, DOF will send you a denial letter. You can appeal the denial. To learn more, go to the Rent Freeze Program Assistance page.