Department of Education (DOE) schools and offices can assist customers who do not speak English or who are more comfortable speaking another language.
You can make a complaint about school staff that was not able to provide an interpreter, either in person or on the phone, or translated documents. You can also make a request for additional language services.
You can make a complaint no matter what your immigration status is. Your child’s status at the school will not be affected.
Use the School Document Translation page to request to translate DOE documents.
Call 311 for assistance by phone.
