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Noise from Intercity or Interstate Bus

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Call 911 to report loud noise coming from an intercity or interstate bus passengers.

You can report loud music or horn honking from an intercity or interstate bus. These buses are usually coach buses used to carry passengers between different cities for a discounted fee.

Complaints are not accepted for other kinds of buses, including:

  • School buses
  • MTA buses providing public transportation
  • Exempt private bus operators under contract with a local government to provide public transportation

What Happens Next

Officers from the New York Police Department (NYPD) will respond within 8 hours when they are not handling emergencies. They will be able to take action if the noise is still happening when they arrive. 

NYC Noise is New York City’s Department of Environmental Protection (DEP) free iPhone and Android mobile app. The app will collect noise data for DEP to better understand noise levels, sources, and patterns.

The app does not submit noise complaint services requests.

NYC Noise is for data collection only. It provides DEP with:

  • Noise decibel level
  • Date, time, and source of noise
  • Defines noise by types:
    • Alarm
    • Car and bus traffic
    • Construction
    • Dog/animal
    • HVAC/fan
    • Loud music
    • Siren
    • Vehicle horn

Submitted data appears in map and table formats. Data will help DEP identify noise hotspots and guide their targeted enforcement efforts.

Learn more about DEP's NYC Noise App.

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