You can file a complaint about a business in New York City that gives you an incomplete, incorrect, or illegal receipt.
Businesses must give you a receipt for purchases over $20. For purchases between $5 and $20, businesses must give you a receipt if you request it.
Receipts must show:
- Business name and address plus "Department of Consumer Affairs" and license number if the business is licensed by DCA
- Amount of money paid for each item
- Total amount paid, including a separate line for any tax
- Date of the purchase
- Make and model of any electronic purchase that costs more than $100
Receipts can't show a credit card's expiration date or more than its last five digits.
You need a receipt to file a complaint with DCA.
Report an incomplete, incorrect, or illegal receipt given to you by a:
What Happens Next
To receive follow up on your request, you must provide your address. The Department of Consumer and Worker Protection (DCWP) will mail you a complaint form, which you must complete and return. If you also provide an email address with your Service Request, you will receive the form by email instead. Be sure to check your spam folder in addition to your inbox.
DCWP will consider your complaint a tip if you do not provide your address.
