You can file a complaint about a business in New York City that gives you an incomplete, incorrect, or illegal receipt.
Businesses must give you a receipt for purchases over $20. For purchases between $5 and $20, businesses must give you a receipt if you request it.
Receipts must show:
- Business name and address plus "Department of Consumer Affairs" and license number if the business is licensed by DCA
- Amount of money paid for each item
- Total amount paid, including a separate line for any tax
- Date of the purchase
- Make and model of any electronic purchase that costs more than $100
Receipts can't show a credit card's expiration date or more than its last five digits.
You need a receipt to file a complaint with DCA.
Report an incomplete, incorrect, or illegal receipt given to you by a:
What Happens Next
If you provide an email address with your Service Request, you will receive a notification by email. You may also be emailed a complaint form, which you must complete and return. Be sure to check your spam folder in addition to your inbox.