You can file a complaint about a business in New York City that gives you an incomplete, incorrect, or illegal receipt. 

Businesses must give you a receipt for purchases over $20. For purchases between $5 and $20, businesses must give you a receipt if you request it. 

Receipts must show: 

• Business name and address plus "Department of Consumer and Worker Protection" (DCWP) license number if the business is licensed by DCWP
• Amount of money paid for each item
• Total amount paid, including a separate line for any tax
• Date of the purchase
• Make and model of any electronic purchase that costs more than $100

Receipts can't show a credit card's expiration date or more than its last five digits.

You need a receipt to file a complaint with DCWP.

Report an incomplete, incorrect, or illegal receipt given to you by a:

Arcade

Art supply store

Bail bond agent

Barber shop, beauty salon, or nail salon

Bodega, deli, or convenience store

Car rental

Car wash

Clothing, shoe, or accessories store

Dealer in products for disabilities

Department store or megastore

Drug store or pharmacy

Dry cleaner

Electronics or appliance repair

Electronics store

Furniture store

Gas station convenience store

Gift, novelty, or souvenir store

Hardware store

Home appliance store

Jewelry store

Laundromat

Mobile food vendor

Moving company

Office supply or stationery store

Pawnbroker

Pedicab

Pest control services

Pet store

Pool or billiard room

Printing services

Publishing company

Restaurant

Shipping company

Smoking, cigar, or vape store

Supermarket or grocery store

Third-party food delivery service

Tow truck company

Used car dealer

Used goods dealer

Used gun dealer

Other business

What Happens Next

To receive follow up on your request, you must provide your address. The Department of Consumer and Worker Protection (DCWP) will mail you a complaint form, which you must complete and return. If you also provide an email address with your Service Request, you will receive the form by email instead. Be sure to check your spam folder in addition to your inbox.

DCWP will consider your complaint a tip if you do not provide your address.