Changes to the Renewal Process
Medicaid, Child Health Plus, and Essential Plan are no longer renewing automatically. As of July 2023, the NY State of Health and the NYC Human Resources Administration (HRA) are sending renewal notices to enrollees. The notices include the deadline to take action to renew or risk having a gap in coverage.
When you will get the notices and your deadline to take action are based on your enrollment end date. Deadlines range from June 30, 2023 to May 31, 2024.
Make sure your contact information with NY State of Health or with HRA is up to date. Look out for a renewal notice in the mail or email and renew by the deadline.
Visit nyc.gov/health/healthcoverage for more information.
The NYC Health Department’s Office of Health Insurance Services helps New Yorkers keep their health coverage. You can get help from an enrollment counselor by phone.
Reach out to the Office of Health Insurance Services by using the Health Insurance Enrollment Assistance Inquiry Form. An enrollment counselor will call you back.
You can also call a counselor for more information.
- Agency: Department of Health and Mental Hygiene
- Division: Office of Health Insurance Services
- Phone Number: (347) 665-0214
- Business Hours: Monday - Friday: 9 AM - 5 PM