Coronavirus (COVID-19) Alert

Paratransit services, including ambulettes, continue to operate. However, if you are not traveling for essential business or essential personal business, please stay home and do not use paratransit services at this time.

Medicaid clients who need routine medical services and who have no other form of transportation due to financial or physical conditions can get non-emergency transportation.

You can also report a problem with Medicaid ambulettes.

  • Agency: Human Resources Administration
  • Phone Number: (718) 557-1399
  • Business Hours: Monday - Friday: 8 AM - 5 PM
  • Staff is available through the automated phone system during business hours. Automated assistance is also available in Cantonese, Mandarin, Russian, and Spanish. Most languages are available through a staff person. If you get a fast busy signal or hear a message that the number is not in service, please call back later for assistance.

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