To get the release code to remove the boot, you must pay your judgment debt, interest, and fees along with the booting fees.
Call the telephone number for the Booting Program that’s on the notice. It’s available 24 hours a day, 7 days a week.
You can pay by credit or debit card, electronic check, or pre-paid card with a credit card logo.
After paying, you will be given a release number to enter into the keypad on the boot. You will then be able to take it off.
If the code you were given doesn’t release the boot, call the booting program back to confirm your information, such as the location of your booted vehicle or the release code.
- Agency: Department of Finance
- Division: Booting Program
- Phone Number: (646) 517-1000
- Business Hours: 24 hours, 7 days a week
You can pay your judgment debt, booting fees, and other charges in person with cash, check, money order, or credit, debit or pre-paid card at a DOF Business Center. No appointment is necessary, however you can schedule an appointment to ensure social distancing at the centers.
After paying, a DOF representative will contact the booting company to release the boot. Then a support vehicle will be dispatched to the location where the vehicle is booted and the driver will remove the boot. These assisted boot releases may take between 2 to 6 hours to complete, depending on the support vehicle’s availability, time of day, or traffic conditions.
If you pay at a DOF Business Center and don't call the number, a support officer will come to your vehicle 2 to 6 hours after you paid to release and remove the boot.
If you have waited more than 6 hours for a support officer, call the booting program to confirm your information, such as the location of your booted vehicle.