You can file a claim online, by mail, or in person.
Only Personal Injury and Property Damage-based claims can be filed online.
The claim must be filed within 90 days of the date of the incident.
- File the same claim both electronically and using a paper form.
- File the same claim more than once electronically.
Filing Claims Online
After submitting a claim, a message confirming the submission of your claim will appear on screen.
You must print this confirmation for your records.
File a Personal Injury or Property Damage-Based Claim.
Filing Claims By Mail or In Person
The Notice of Claim form must be:
- Completed in ink
Submit your form in person, by registered mail, or by certified mail to:
The Comptroller of the City of New York
Municipal Building – Room 1225
1 Centre Street
New York, New York 10007
Submitting a Service Request Before Filing a Claim
Although a service request is not required to file a claim, it is recommended that you submit a service request as a record of the incident depending on the situation.
Some examples of recommended service requests that could be filed for record keeping purposes include but are not limited to: