You can pay your property taxes using CityPay.
CityPay supports Mozilla Firefox, Apple Safari, Google Chrome, and Internet Explorer version 9.0 and higher.
You can pay online using:
- Credit card (Visa, MasterCard, American Express, Discover, or foreign cards with CVVs)
- Debit card (Visa or MasterCard logo)
- Pre-paid or gift card (Visa, MasterCard, American Express, Discover logo)
- Electronic check
A 2% service fee is added for credit, debit, and pre-paid or gift card payments. There's no fee for payments by electronic check, but if the check bounces, you’ll be charged $20.
Amount to Pay
The full tax and agency charges due for each property are displayed, but you can make a partial payment. Enter the amount that you want to pay in the box provided.
CityPay shows the amount due as of the Friday of the week you are paying. For semi-annual payers, this amount is higher than the bill. If you pay more than you owe, you will receive a credit of the excess amount you paid. You aren’t able to pay more than your total yearly tax amount and any agency charges that are due for each property. If you try to pay more, you’ll get an error message.
Proof of Payment
When you pay online and your payment goes through, you'll get a payment receipt screen, and if you provided an email address you'll also get a confirmation email. Make sure to print both for your records as proof of payment.
The payment confirmation page shows:
- Your confirmation number
- Each item you paid
- How much you paid
- A note that the service fee is non-refundable
- A note that you have received provisional credit for your payment
The confirmation email will be from firstname.lastname@example.org. If you don't see the email, check your Junk or Spam folder.
Credit and debit card payments over $100,000 and e-check payments over $1 million will be split into smaller amounts for processing and will appear on the statement as multiple items.
Processing and Post Date
After you complete your online transaction, you have received provisional credit for your payment. When your bank or credit union confirms the money is available, you will be given full credit for having made your payment on the date you clicked the “Process Payment” button.
Online payments are processed at 6 PM daily but may take 2 or more business days to show up in the system. After the 6 PM processing time, if you search for a bill you paid earlier the same day, an “Invoice Not Found” message will appear.
Once a payment posts, the date when you clicked the “Process Payment” button will be posted as your payment date. Payments will post within 2 or more business days.