Coronavirus (COVID-19) Alert

Vaccine Mandate

Taxi and Limousine Commission-licensed drivers and operators, like all private sector workers who interact with the public or perform in-person work, were required to be vaccinated against COVID-19 by December 27, 2021.

Drivers and operators can comply by keeping their proof of vaccination with them while driving. Neither drivers nor passengers are required to show proof of vaccination to each other.

Learn more about the mandate.

Face Coverings

Face coverings are still required by both drivers and passengers during a ride. Drivers are allowed to refuse service to a passenger who refuses to wear one.

Need something else?

If you are licensed by the Taxi and Limousine Commission, you can get help with questions about:

  • Licenses
  • Applications
  • Summonses
  • Policies and rules

Taxi licensees include:

  • Taxi drivers
  • Car service drivers
  • Limousine drivers
  • Taxi and car service owners


Visit the Taxi and Limousine Commission Website.

By Phone

Call 311 for assistance.

The Driver Resource Center offers taxi drivers free legal services, financial counseling, health and mental health resources, and public benefit application support.

All appointments are currently by phone. ASL and other language interpretation services are available.

Learn more about the Driver Resource Center.

If you have questions or concerns, email

The Taxi Medallion Owner Relief Fund is providing direct relief to financially distressed owner-drivers.

The Fund is connecting owner-drivers with free services, including:

  • Up to $20,000 in loans up front to restructure medallion debt
  • Up to $9,000 in debt payment support
  • 6 months of debt service

You can get help accessing these services and other resources by scheduling an appointment with the Taxi and Limousine Commission (TLC) Driver Resource Center. The center can help you apply for federal, state, and local financial programs, including the Paycheck Protection Program (PPP).

Learn more and schedule an appointment with the Driver Resource Center.

Any medallion owner who needs assistance can also email TLC at

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