You can get information or make a complaint about bridges.

The MTA Bridges and Tunnels is responsible for maintaining Toll Bridges in New York City. 

Toll bridges within the City include:

  • Bronx-Whitestone Bridge
  • Cross Bay Bridge
  • Henry Hudson Bridge
  • Marine Parkway-Gil Hodges Memorial Bridge
  • Robert F. Kennedy Bridge (Triborough Bridge)
  • Throgs Neck Bridge
  • Verrazano-Narrows Bridge

Get information or file a complaint about MTA toll bridges:

Online

Learn more about these bridges.

Learn about cashless tolling.

Report a problem with a toll bridge in New York City.

By Phone

  • Agency: New York State Department of Transportation
  • Division: 511NY
  • Phone Number: 511
  • Business Hours: 24 hours, 7 days a week
  • Staff is available through the automated phone system during business hours. Call volume is often high. If you don't get through, call back later.

The Department of Transportation is responsible for maintaining Toll-Free Bridges in New York City. 

Toll-free bridges within the City include:

  • Brooklyn Bridge
  • Ed Koch Queensboro (59th Street) Bridge
  • Manhattan Bridge
  • Washington Bridge (Washington Heights Bridge)
  • Williamsburg Bridge

You can report problems with toll-free bridges, including:

  • Lighting problems
  • Graffiti
  • Potholes
  • Sign conditions
  • Snow or ice
  • Damaged American flags (Brooklyn Bridge only)

Report a lighting problem using the Street Lighting Repair Form.

George Washington Bridge

The George Washington Bridge, sometimes referred to as the GWB, is a toll bridge connecting Manhattan to Fort Lee, New Jersey. It is different than the Washington Bridge listed above, which connects upper Manhattan and the Bronx. Go to the "Bridges to New Jersey" section below for information and complaints about the George Washington Bridge.

Long-Term Construction

The Department of Transportation (DOT) manages construction projects to repair or maintain toll-free bridges in New York City.

Get the status or schedule of a construction project.

You can also submit a request to DOT for information about a construction project. DOT will respond to requests within 12 weeks of receipt.

Online

Email the Department of Transportation.

By Mail

Mail your request to:

Department of Transportation Commissioner
55 Water Street, 9th Floor
New York, NY 10041

The Port Authority of NY and NJ (PANYNJ) is responsible for maintaining bridges to New Jersey. 

All bridges to New Jersey require a toll and include:

  • Bayonne Bridge
  • George Washington Bridge (GWB)
  • Goethals Bridge
  • Outerbridge Crossing Bridge

Get more information or file a complaint about PANYNJ bridges:

Online

Learn more about these bridges.

Learn more about bridge tolls.

Learn about cashless tolling.

Sign up for Port Authority travel alerts and advisories.

Report a problem with a bridge to New Jersey.

By Phone

  • Agency: Port Authority of NY and NJ
  • Division: Tunnels, Bridges, and Terminals Customer Connection Information Line
  • Phone Number: (800) 221-9903
  • Business Hours: 24 hours, 7 days a week

Cashless Tolling

As part of the new cashless tolling system, overhead equipment will instantly read a vehicle’s E-ZPass tag. If a vehicle doesn't have an E-ZPass tag, a photograph will be taken of its license plate and a toll bill will be mailed to the registered owner of the vehicle. Vehicles should keep moving through the toll plaza at safe speeds.

Cashless tolling is currently in place for:

  • Bayonne Bridge
  • George Washington Bridge
  • Goethals Bridge
  • Outerbridge Crossing Bridge

You can schedule the opening of one of the City's drawbridges or movable bridges. From your marine radio, contact the City's Bridge Operator on Channel 13. Monitor the status of bridge operations on Channel 16.

You can also request repair or replacement of maritime navigation lights which are located under a bridge and mark boating channel locations.

Call 311 or 212-NEW-YORK (212-639-9675) for assistance.

Movable Bridges

  • Bronx River: Eastern Boulevard Bridge
  • Dutch Kill: Borden Avenue and Hunters Point Avenue Bridges
  • East River: Roosevelt Island Bridge
  • English Kill: Metropolitan Avenue Bridge
  • Gowanus Canal: Hamilton Avenue, Third Street, Carroll Street, Union Street, and Ninth Street Bridges
  • Harlem River: Wards Island, Willis Avenue, Third Avenue, Madison Avenue, 145th Street, Macombs Dam, West 207th Street, and Broadway Bridges
  • Hutchinson River: Pelham and Hutchinson River Parkway Bridges
  • Mill Basin: Mill Basin Bridge
  • Newtown Creek: Pulaski Avenue, Greenpoint Avenue, and Grand Street Bridges
  • Westchester Creek: Unionport Bridge

Learn more about movable bridges.

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