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The Department for the Aging (DFTA) provides funding to some community-based organizations which provide transportation services for adults over 60.

You can find an organization in your neighborhood that provides transportation to:

  • Senior centers
  • Educational and recreational activities
  • Essential medical and social service appointments

Use Site Finder to search for Senior Transportation.

DFTA also accepts complaints about the policies, services, and employees of senior transportation providers.

DFTA provides transportation by school bus from participating senior centers to major supermarkets. Market Ride is a free bus service available to seniors 60 and older who are members of a local senior center which participates in the program.

Bus service is usually scheduled monthly. If you would like bus rides for food shopping, you should contact your local senior center.

Use Site Finder to search for a Senior Center. Call ahead to confirm that the senior center participates in the Market Ride program.

You can make a complaint about the policies, services, and employees of community-based transportation providers that serve seniors age 60 and older and receive funding from DFTA.

DFTA does not fund ambulette services or Access-A-Ride. DFTA cannot accept complaints about services they do not fund, such as:

  • Ambulettes
  • Access-A-Ride
  • Car service companies
  • Taxis
  • Public buses
  • Subways

To make a complaint about ambulettes provided by Medicaid, go to the Medical Transportation for Medicaid Clients page.

To make a complaint about other ambulettes, go to the Car Service Complaint page.