Transportation for Older Adults

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The Department for the Aging (NYC Aging) provides funding to some community-based organizations which provide transportation services for older adults over 60.

You can find an organization in your neighborhood that provides transportation to:

Older Adult Centers (formerly known as senior centers)
Educational and recreational activities
Essential medical and social service appointments

Use Site Finder to search for Transportation near you. Contact them by phone. If you get the voicemail system, leave a message with your contact information and you'll get a call back.

NYC Aging also accepts complaints about the policies, services, and employees of older adult transportation providers.

Reduced-Fare MetroCards

For information about reduced-fare MetroCards for people who are 65 or older, visit the Buses and Subways page instead.

NYC Aging provides transportation by school bus from participating Older Adult Centers to major supermarkets. Market Ride is a free bus service available to older adults age 60 and older who are members of a local Older Adult Center which participates in the program.

Bus service is usually scheduled monthly. If you would like bus rides for food shopping, you should contact your local Older Adult Center.

Use Site Finder to search for an Older Adult Center. Call ahead to confirm that the Older Adult Center participates in the Market Ride program. If you get the voicemail system, leave a message with your contact information and you'll get a call back.

You can make a complaint about the policies, services, and employees of community-based transportation providers that serve older adults age 60 and older and receive funding from NYC Aging.

NYC Aging does not fund ambulette services or Access-A-Ride. NYC Aging cannot accept complaints about services they do not fund, such as:

Ambulettes
Access-A-Ride
Car service companies
Taxis
Public buses
Subways

To make a complaint about ambulettes provided by Medicaid, go to the Medical Transportation for Medicaid Clients page.

To make a complaint about other ambulettes, go to the Car Service Complaint page.

Call 311 or 212-NEW-YORK (212-639-9675) for assistance by phone.

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Knowledge Article

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Transportation for Older Adults

Market Ride from Older Adult Centers to Supermarkets

Complaints

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