You can get access to Wi-Fi by borrowing mobile hotspots from one of New York City’s libraries or by visiting a City park.

The Queens Public Library lends free mobile hotspots to library card holders.

Mobile hotspots are smaller than most cell phones and provide Internet access for any Wi-Fi enabled device, such as a computer, tablet, or smartphone, almost anywhere.

First time borrowers will be asked to show photo ID and fill out a borrower's agreement. You can borrow a hotspot for one month and renew it up to three times at some Queens libraries.

Online

Learn more about borrowing a free mobile hotspot.

By Phone

  • Agency: Queens Borough Public Library
  • Phone Number: (718) 990-0700
  • Business Hours: Monday, Wednesday, Friday - Saturday: 10 AM - 5 PM; Tuesday: 1 PM - 5 PM; Thursday: 12 PM - 7 PM

Call 311 or 212-NEW-YORK (212-639-9675) for assistance.

HotSpot Lending Locations

Mobile HotSpots are available at the following Queens Library branches:

  • Central Library
    89-11 Merrick Boulevard
  • Far Rockaway Library
    1637 Central Avenue
  • Forest Hills Library
    108-19 71st Avenue 
  • Flushing Library
    41-17 Main Street
  • Jackson Heights Library
    35-51 81st Street

You can stay connected to the Internet from your laptop, smartphone, tablet, and other mobile devices while enjoying parks throughout New York City. Many of the City parks offer access Wi-Fi service.

View a map and get a list of City parks where Wi-Fi hotspots are available.

Access to Wi-Fi in New York City parks is made available by the following providers:

  • ATT offers Wi-Fi free to all user at all times
  • Cablevision and Time Warner Cable (Spectrum) offers 3, 10 minute sessions of free Wi-Fi, every 30 days. You can purchase a day pass for 99-cents.
  • Wi-Fi service is free at all times to Cablevision’s Optimum Online and Time Warner Cable (Spectrum) broadband subscribers.

View a list of City parks where Wi-Fi hotspots are available and the providers.

Service to all Library HotSpots loaned in 2021 or earlier ended on July 1, 2022. Devices will no longer connect to the internet after that date. 

These hotspots do not need to be returned to the library. The item will be removed from your library card account. If you still see the item listed in your library account by July 15, send an email to patronservices@nypl.org.

All NYPL locations continue to offer free Wi-Fi in public areas when the libraries are open.

Learn more about the New York Public Library HotSpots.

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