The “Click to Cancel” rule allows you to file a complaint against a business that makes it difficult to cancel subscriptions. The rule goes into effect on October 1, 2026.
Under the “Click to Cancel” rule, businesses that offer subscriptions:
- Must clearly explain subscription terms
- Must clearly disclose your rights when buying or cancelling subscriptions
- Must provide you with a straightforward cancellation process in the same method as sign up
- Cannot ask that you pay to ship them things they gave you for free
The Department of Consumer and Worker Protection (DCWP) enforces the “Click to Cancel” rule.
Learn more about “Click to Cancel”.
