Safe Horizon's Project Safe provides lock replacement services to crime victims in all five New York City boroughs.

Project Safe will change, replace or install top locks free of charge within 24-48 hours. The 'bottom' lock is the property and responsibility of the landlord and will not be serviced by Project Safe's locksmiths. Damaged doors and doorframes must be repaired before scheduling an appointment for locksmith services.

Visit Safe Horizon's website.

Older Adults age 60 and older who live in NYC and have been impacted by crimes can get help. The Department for the Aging's (NYC Aging) Elderly Crime Victims Resource Center can help older adults impacted by crimes including:

• Burglary
• Robbery
• Physical assaults
• Mail scams and check washing
• Financial scams, fraud, and identity theft

NYC Aging can assist older adults with a variety of services and supports which can include: 

• Application assistance to the NY State Office of Victims Services (OVS), for potential reimbursement of crime-related losses or expenses
• Crisis intervention and safety planning
• Information and assistance with filing financial fraud complaints
• Referrals to mental health support, legal services, and other crime support programs
• Connect with the appropriate police precinct and the NYPD's Older Adult Liaison (OAL)
• Referrals to community based elder abuse support services

Online

Learn more about services provided to victims of elder abuse and other crimes.

By Phone

The Victim Information Notification Everyday Hotline (VINE) is an automated system that allows crime victims to register to receive updates on the status of an incarcerated person, including scheduled release date and transfer information. Assistance is available in English and Spanish.

Online

Get more information and register for updates through VINE.

By Phone