Safe Horizon provides information, counseling, compensation and other help to crime victims. They can help clients receive compensation from probationers and make claims for compensation with the New York State Crime Victims Board.

The hotline has more than 150 languages available.

Online

Get restitution assistance from Safe Horizon.

By Phone

Call 311 or 212-NEW-YORK (212-639-9675) for help.

Safe Horizon's Project Safe provides lock replacement services to crime victims in all five New York City boroughs.

Project Safe will change, replace or install top locks free of charge within 24-48 hours. The 'bottom' lock is the property and responsibility of the landlord and will not be serviced by Project Safe's locksmiths. Damaged doors and doorframes must be repaired before scheduling an appointment for locksmith services.

Visit Safe Horizon's website.

The Elderly Crime Victims Resource Center helps older adults aged 60 and older, who have become victims of crimes that include:

  • Burglary
  • Robbery
  • Physical and sexual assaults
  • Purse snatchings
  • Pickpocketing
  • Mortgage scams
  • Mail and internet scams
  • Home improvement scams
  • Identity theft

The Department for the Aging (NYC Aging) can assist victimized older adults with making police complaints or contacting the District Attorney's Office for an investigation.

Depending on your needs, services may include:

  • Information about and assistance with Office of Victims Services applications.
  • Crisis intervention and counseling.
  • Information about and advocacy with community agencies.
  • Law enforcement involvement and access to several court locations.

Online

Learn more about services provided to victims of elder abuse and other crimes.

By Phone

  • Agency: Department for the Aging
  • Division: Elderly Crime Victims
  • Phone Number: (212) 442-3103
  • Business Hours: Monday - Friday: 9 AM - 5 PM

The Victim Information Notification Everyday Hotline (VINE) is an automated system that allows crime victims to register to receive updates on the status of an incarcerated person, including scheduled release date and transfer information. Assistance is available in English and Spanish.

Online

Get more information and register for updates through VINE.

By Phone

Call 311 or 212-NEW-YORK (212-639-9675) for help.

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