Know-Your-Rights

  • All New Yorkers, regardless of immigration status, have rights and protections under the law. 
  • The City of New York does not conduct federal immigration enforcement. The New York City Police Department does not ask about the immigration status of crime victims, witnesses, or other people who ask for help.
  • The City of New York has confidentiality protections in place for all New Yorkers, regardless of immigration status, who are accessing important City services.
  • Federal enforcement officers, which includes ICE, cannot enter hospitals, schools, or shelters.

For more information about your rights and to review a guidance booklet in multiple languages, go to nyc.gov/KnowYourRights.

Visit the Immigration and Citizenship page for immigration and citizenship applications, resources, and services, including immigration legal help.

If ICE is at your home or if someone has been detained, you can call the MOIA Immigration Legal Support Hotline for assistance. You can also leave a message.

  • Agency: Mayor's Office of Immigrant Affairs
  • Division: MOIA Immigration Legal Support Hotline
  • Phone Number: (800) 354-0365
  • Business Hours: Monday - Friday: 9 AM - 6 PM
  • You'll hear an automated message that will ask for your language. During business hours, you'll then be connected to an agent.

You can use the Department of Homeland Security website to find a family member who is in immigration detention. Enter your family member's information on the Online Detainee Locator System.

If you need help with a deportation case, the New Americans Hotline will refer you to organizations that can provide free and confidential assistance with immigration legal issues.

  • Agency: New York State Office for New Americans
  • Division: New Americans Hotline
  • Phone Number: (800) 566-7636
  • Business Hours: Monday - Friday: 9 AM - 8 PM
  • You'll hear an automated message that will ask for your language. During business hours, you'll then be connected to an agent.

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