Need something else?

You can make complaints about Medicaid programs, including reports of delayed benefits.

You can also make complaints about case handling or staff behavior at a Medicaid Office.

  • Agency: Human Resources Administration
  • Phone Number: (718) 557-1399
  • Business Hours: Monday, Tuesday, Thursday, Friday: 8 AM - 5 PM; Wednesday 8 AM - 7 PM
  • Staff is available through the automated phone system during business hours, except on City holidays. Automated assistance is also available in Cantonese, Mandarin, Russian, and Spanish. Most languages are available through a staff person. If you get a fast busy signal or hear a message that the number is not in service, please call back later for assistance.

Call 311 or 212-NEW-YORK (212-639-9675) to report the problem.

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