Jumaane Williams is the Public Advocate for New York City.

The Public Advocate:

  • Reviews and investigates complaints about City services
  • Assesses whether agencies are responsive to the public
  • Recommends improvements in agency programs and complaint handling


Learn more and contact the Public Advocate.

By Phone

Call 311 for assistance.

By Mail or In Person

Office of the Public Advocate
1 Centre Street, 15th Floor
New York, NY 10007

Walk-in office hours are Monday to Thursday from 10 AM to 4 PM.

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