Jumaane Williams is the Public Advocate for New York City.

The Public Advocate:

  • Reviews and investigates complaints about City services
  • Assesses whether agencies are responsive to the public
  • Recommends improvements in agency programs and complaint handling

Online

Learn more about the Public Advocate.

Contact the Public Advocate.

By Phone

Call 311 or 212-NEW-YORK (212-639-9675) for assistance.

By Mail or In Person

Office of the Public Advocate
1 Centre Street, 15th Floor
New York, NY 10007

Walk-in office hours are Monday to Thursday from 10 AM to 4 PM.

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