Jumaane Williams is the Public Advocate for New York City.

The Public Advocate:

  • Reviews and investigates complaints about City services
  • Assesses whether agencies are responsive to the public
  • Recommends improvements in agency programs and complaint handling

You must schedule an appointment to visit in person.


Learn more about the Public Advocate.

Contact the Public Advocate.

By Email

Send an email to gethelp@advocate.nyc.gov.

By Text

Send a text message to (833) 933-1692

By Fax

(888) 409-0287

By Phone

Call 311 or 212-NEW-YORK (212-639-9675) for help.

By Mail or In Person

Office of the Public Advocate
1 Centre Street, 15th Floor
New York, NY 10007

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