Bail Bond Agent Complaint

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You can report problems with a bail bond agent to the City or the State.

File a complaint with the City for bail bond agents who:

  • Use false or misleading advertising
  • Fail to provide a receipt or provide one that is inaccurate or incomplete
  • Fail to disclose terms or use misleading terms in a contract
  • Fail to provide document copies
  • Fail to post or provide the Consumer Bill of Rights

File a complaint with the State for bail bond agents that:

  • Are unlicensed
  • Charge illegal fees
  • Fail to return or refund collateral

You can file a complaint about bail bond agents with the NYC Department of Consumer and Worker Protection.

Call 311 or 212-NEW-YORK (212-639-9675) to report the problem.

You can file a complaint about bail bond agents with the New York State Department of Financial Services (DFS).

Online

Report a problem with a bail bond agent.

By Phone

  • Agency: New York State Department of Financial Services
  • Phone Number: (212) 480-6400
  • Business Hours: Monday - Friday: 9 AM - 5 PM

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